TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from I had an awesome experience Melissa was great to work with, she was patient and had good tips, she noticed that I needed to amend my 2020 taxes, and she reminded me to be cognizant of the expiration of offer
Date published: 2022-03-21
Rated 5 out of 5 by from Easy for First Time Filers TurboTax laid out everything that I needed to know, and even had the option to explain why certain forms affected my return the way that they did!
Date published: 2022-03-21
Rated 5 out of 5 by from Finished I've used Turbo Tax for years. I always opt for the "Guide me through it" before I answer the questions, sometimes I think I could dispense with but I like the feeling that Turbo Tax has my back and keeps me from missing something. It is very thorough.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo tax is easy Easy enough to use with prompts and information available as you go through the process
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax I like doing my own taxes. Have never felt comfortable with the idea of just turning over my documents to a stranger . I feel that if you don't understand the system, how would you know what documents are needed to file the forms and get the proper deductions. I can generally do a search online and find an explanation for any questions that I have on how or what to enter on the forms.
Date published: 2022-03-21
Rated 5 out of 5 by from 1st Time User First time using Turbo Tax myself and it was so easy
Date published: 2022-03-21
Rated 3 out of 5 by from turbotax - does not direct you to answers thank God for Emily in support or I would have never been able to complete taxes this year.
Date published: 2022-03-21
Rated 5 out of 5 by from EASY TO USE FOR PEOPLE WHO DO TAXES ON THEIR OWN. BEEN USING TURBOTAX SINCE 2008. GREAT PRODUCT, AND VERY EASY TO USE.
Date published: 2022-03-21
Rated 3 out of 5 by from TurboTax did not provide NYS tax expert Mark was capable but not a NYS tax knowledgable. TurboTax should ensure that their experts are knowledgable for the state they are expected to do a tax return.
Date published: 2022-03-21
Rated 5 out of 5 by from Very satisfied, makes filing less of a pain All of the people that I have screen shared with were very helpful.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4353
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I had an awesome experience Melissa was great to work with, she was patient and had good tips, she noticed that I needed to amend my 2020 taxes, and she reminded me to be cognizant of the expiration of offer
Date published: 2022-03-21
Rated 5 out of 5 by from Easy for First Time Filers TurboTax laid out everything that I needed to know, and even had the option to explain why certain forms affected my return the way that they did!
Date published: 2022-03-21
Rated 5 out of 5 by from Finished I've used Turbo Tax for years. I always opt for the "Guide me through it" before I answer the questions, sometimes I think I could dispense with but I like the feeling that Turbo Tax has my back and keeps me from missing something. It is very thorough.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo tax is easy Easy enough to use with prompts and information available as you go through the process
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax I like doing my own taxes. Have never felt comfortable with the idea of just turning over my documents to a stranger . I feel that if you don't understand the system, how would you know what documents are needed to file the forms and get the proper deductions. I can generally do a search online and find an explanation for any questions that I have on how or what to enter on the forms.
Date published: 2022-03-21
Rated 5 out of 5 by from 1st Time User First time using Turbo Tax myself and it was so easy
Date published: 2022-03-21
Rated 3 out of 5 by from turbotax - does not direct you to answers thank God for Emily in support or I would have never been able to complete taxes this year.
Date published: 2022-03-21
Rated 5 out of 5 by from EASY TO USE FOR PEOPLE WHO DO TAXES ON THEIR OWN. BEEN USING TURBOTAX SINCE 2008. GREAT PRODUCT, AND VERY EASY TO USE.
Date published: 2022-03-21
Rated 3 out of 5 by from TurboTax did not provide NYS tax expert Mark was capable but not a NYS tax knowledgable. TurboTax should ensure that their experts are knowledgable for the state they are expected to do a tax return.
Date published: 2022-03-21
Rated 5 out of 5 by from Very satisfied, makes filing less of a pain All of the people that I have screen shared with were very helpful.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4353