TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbo tax is great I FOUND IT TO BE VERY HELPFUL AND IT WAS EASY. I LOVE THE WAY THEY FOUND A COPY OF MY W2 AND ADDED THE INFORMATION. GOOD JOB AND I COULD NOT HAVE DONE IT WITHOUT THEM THANK YOU.
Date published: 2022-03-21
Rated 4 out of 5 by from TurboTax is almost awsome I am very used to Turbotax, so it's nice to see not very much has changed. I started using the online version, but it was NOT user friendly, so I went back to the old faithful CD.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo tax is awesome David was great! quick responses, very easy to understand and very helpful.
Date published: 2022-03-21
Rated 5 out of 5 by from Assistant was Great The Assistant helped me find my errors and get my taxes completed
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is easy to use The questions and prompts to fill in the fields make it very user friendly.
Date published: 2022-03-21
Rated 4 out of 5 by from Lots of problems this year Had to get at least two levels of customer support to get turbotax installed this year. There was and still is an issue with the DNS setting when installing and getting the latest updates. Never had that problem before. the import function for my W2s did not work this year. Need to get this squared away before next year.
Date published: 2022-03-21
Rated 5 out of 5 by from It was good It did step by step and explain everything to me And they seem very nice
Date published: 2022-03-21
Rated 5 out of 5 by from We love Turbo Tax Turbo Tax is very simple to use. The program walks you through everything step by step. And if you run into something that you're just not sure of they have amazing customer service/tax experts that can help with anything tax related!! I've used Turbo Tax for 5 years and won't go anywhere else for my taxes!!
Date published: 2022-03-21
Rated 5 out of 5 by from Very straightforward This took the headache out of preparing my taxes, which in the past was a days long process
Date published: 2022-03-21
Rated 5 out of 5 by from Free Turbo Tax was Great Easy to use, great information and they will keep my information for next year.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4322
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is great I FOUND IT TO BE VERY HELPFUL AND IT WAS EASY. I LOVE THE WAY THEY FOUND A COPY OF MY W2 AND ADDED THE INFORMATION. GOOD JOB AND I COULD NOT HAVE DONE IT WITHOUT THEM THANK YOU.
Date published: 2022-03-21
Rated 4 out of 5 by from TurboTax is almost awsome I am very used to Turbotax, so it's nice to see not very much has changed. I started using the online version, but it was NOT user friendly, so I went back to the old faithful CD.
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo tax is awesome David was great! quick responses, very easy to understand and very helpful.
Date published: 2022-03-21
Rated 5 out of 5 by from Assistant was Great The Assistant helped me find my errors and get my taxes completed
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is easy to use The questions and prompts to fill in the fields make it very user friendly.
Date published: 2022-03-21
Rated 4 out of 5 by from Lots of problems this year Had to get at least two levels of customer support to get turbotax installed this year. There was and still is an issue with the DNS setting when installing and getting the latest updates. Never had that problem before. the import function for my W2s did not work this year. Need to get this squared away before next year.
Date published: 2022-03-21
Rated 5 out of 5 by from It was good It did step by step and explain everything to me And they seem very nice
Date published: 2022-03-21
Rated 5 out of 5 by from We love Turbo Tax Turbo Tax is very simple to use. The program walks you through everything step by step. And if you run into something that you're just not sure of they have amazing customer service/tax experts that can help with anything tax related!! I've used Turbo Tax for 5 years and won't go anywhere else for my taxes!!
Date published: 2022-03-21
Rated 5 out of 5 by from Very straightforward This took the headache out of preparing my taxes, which in the past was a days long process
Date published: 2022-03-21
Rated 5 out of 5 by from Free Turbo Tax was Great Easy to use, great information and they will keep my information for next year.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4322