TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Thank you for everyone's patience and help appreciate your patience and help on resolving my questions. I'd appreciate the continuous clear and easy to understand instructions and step-by-step guide. thank you for all the help provided online and on the phone.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo tax is awesome Easy to use app walks you through the process to get what you need done.! Very convenient
Date published: 2022-03-22
Rated 5 out of 5 by from turbo tax is easy to use its very reliable and easy to use. its also expensive
Date published: 2022-03-22
Rated 4 out of 5 by from Turbo Tax is good Its easy to use Turbo for my tax return and conenice.
Date published: 2022-03-22
Rated 5 out of 5 by from VERY GOOD very good Understood one free state file. Charged me $25 Straight foreward and easy to understand
Date published: 2022-03-22
Rated 4 out of 5 by from It's cool, good explanations. I thought it was easy, just sad about it being more than I thought for the cost. But I guess it takes money to make money.
Date published: 2022-03-22
Rated 1 out of 5 by from Turbo Tax Made Taxes More Stressful The process is not straightforward. Too many screens to click through. Have to go back? Good luck finding what you need. Delete a form accidentally? Need to start from the beginning on that portion. Import forms then requires you to check all the numbers. Would just be easier to type. Some forms you can't even import. Not great explanations for things. Link to bank didn't work. Taxes should not be this hard. Especially if you are Paying +$100 to use a software.
Date published: 2022-03-22
Rated 5 out of 5 by from Great I like it very much and would tell anyone to use, thank turbo tax
Date published: 2022-03-22
Rated 5 out of 5 by from First Time Well hopefully I did everything correct. Easy to use and understand. Now just got to wait. Thank you turbo tax.
Date published: 2022-03-22
Rated 4 out of 5 by from Turbo Tax is an excellent tool to file your taxes My experience has been excellent. My only problem is why after working with three experts online, my state tax still gets rejected.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 4304
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you for everyone's patience and help appreciate your patience and help on resolving my questions. I'd appreciate the continuous clear and easy to understand instructions and step-by-step guide. thank you for all the help provided online and on the phone.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo tax is awesome Easy to use app walks you through the process to get what you need done.! Very convenient
Date published: 2022-03-22
Rated 5 out of 5 by from turbo tax is easy to use its very reliable and easy to use. its also expensive
Date published: 2022-03-22
Rated 4 out of 5 by from Turbo Tax is good Its easy to use Turbo for my tax return and conenice.
Date published: 2022-03-22
Rated 5 out of 5 by from VERY GOOD very good Understood one free state file. Charged me $25 Straight foreward and easy to understand
Date published: 2022-03-22
Rated 4 out of 5 by from It's cool, good explanations. I thought it was easy, just sad about it being more than I thought for the cost. But I guess it takes money to make money.
Date published: 2022-03-22
Rated 1 out of 5 by from Turbo Tax Made Taxes More Stressful The process is not straightforward. Too many screens to click through. Have to go back? Good luck finding what you need. Delete a form accidentally? Need to start from the beginning on that portion. Import forms then requires you to check all the numbers. Would just be easier to type. Some forms you can't even import. Not great explanations for things. Link to bank didn't work. Taxes should not be this hard. Especially if you are Paying +$100 to use a software.
Date published: 2022-03-22
Rated 5 out of 5 by from Great I like it very much and would tell anyone to use, thank turbo tax
Date published: 2022-03-22
Rated 5 out of 5 by from First Time Well hopefully I did everything correct. Easy to use and understand. Now just got to wait. Thank you turbo tax.
Date published: 2022-03-22
Rated 4 out of 5 by from Turbo Tax is an excellent tool to file your taxes My experience has been excellent. My only problem is why after working with three experts online, my state tax still gets rejected.
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 4304