TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was Extremely Efficient It made a very complicated process easy, and released a lot of stress,
Date published: 2022-03-17
Rated 5 out of 5 by from Fast & Easy Returns Easy to download and activate. Makes an undesirable job of filing much easier. The ability to download directly from my financial institution makes it easier to track my financial transactions every year.
Date published: 2022-03-17
Rated 5 out of 5 by from Easy to do. Fast and simple! It took only a few days to get everything done, as I had all my documents saved in a folder since January.
Date published: 2022-03-17
Rated 2 out of 5 by from Why is it so expensive As a single person with no dependents, I already feel like I am being punished every time I file my taxes. I barely got $300 back and Turbo Tax charges $147 for me to file....Awesome.
Date published: 2022-03-17
Rated 5 out of 5 by from awesome Great customer service Great customer service very helpful guided me through my whole fileing process
Date published: 2022-03-17
Rated 3 out of 5 by from Just OKAY for the price! Very expensive product for the effort involved...and the cost of submitting the State return is astronomical and prohibitive!
Date published: 2022-03-17
Rated 5 out of 5 by from Barbara has been awesome to work with Prior to Barbara being assigned to my file I had to other tax experts who never even responded to my initial messages. However, once Barbara was assigned the experience has been 10/10. She has been very helpful throughout this process and super responsive
Date published: 2022-03-17
Rated 5 out of 5 by from Have Used For The 3 Past Years - Amazing! Turbo Tax does an excellent job of walking you step by step through everything - and checks to make sure nothing is missing. Thank you for an excellent product.
Date published: 2022-03-17
Rated 4 out of 5 by from Solid Program for the Typical Taxpayer I've used TT for years and it is well organized and thorough. But the older I've gotten and the more complex my return, the more problems I've encountered. This year it pointed out the opportunity of making an IRA contribution which is much appreciated. But it also imported incorrect information from my brokerage account concerning foreign source dividends that took me several days to correct after having to talk to my broker and an outside tax accountant. I'm starting a new business this year so I'm probably going to start using my accountant fulltime.
Date published: 2022-03-17
Rated 5 out of 5 by from 12 Years With No Problems!!! Easy for a former U.S. Marine to do our taxes and have no intention to change the way we do it!!!
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4275
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was Extremely Efficient It made a very complicated process easy, and released a lot of stress,
Date published: 2022-03-17
Rated 5 out of 5 by from Fast & Easy Returns Easy to download and activate. Makes an undesirable job of filing much easier. The ability to download directly from my financial institution makes it easier to track my financial transactions every year.
Date published: 2022-03-17
Rated 5 out of 5 by from Easy to do. Fast and simple! It took only a few days to get everything done, as I had all my documents saved in a folder since January.
Date published: 2022-03-17
Rated 2 out of 5 by from Why is it so expensive As a single person with no dependents, I already feel like I am being punished every time I file my taxes. I barely got $300 back and Turbo Tax charges $147 for me to file....Awesome.
Date published: 2022-03-17
Rated 5 out of 5 by from awesome Great customer service Great customer service very helpful guided me through my whole fileing process
Date published: 2022-03-17
Rated 3 out of 5 by from Just OKAY for the price! Very expensive product for the effort involved...and the cost of submitting the State return is astronomical and prohibitive!
Date published: 2022-03-17
Rated 5 out of 5 by from Barbara has been awesome to work with Prior to Barbara being assigned to my file I had to other tax experts who never even responded to my initial messages. However, once Barbara was assigned the experience has been 10/10. She has been very helpful throughout this process and super responsive
Date published: 2022-03-17
Rated 5 out of 5 by from Have Used For The 3 Past Years - Amazing! Turbo Tax does an excellent job of walking you step by step through everything - and checks to make sure nothing is missing. Thank you for an excellent product.
Date published: 2022-03-17
Rated 4 out of 5 by from Solid Program for the Typical Taxpayer I've used TT for years and it is well organized and thorough. But the older I've gotten and the more complex my return, the more problems I've encountered. This year it pointed out the opportunity of making an IRA contribution which is much appreciated. But it also imported incorrect information from my brokerage account concerning foreign source dividends that took me several days to correct after having to talk to my broker and an outside tax accountant. I'm starting a new business this year so I'm probably going to start using my accountant fulltime.
Date published: 2022-03-17
Rated 5 out of 5 by from 12 Years With No Problems!!! Easy for a former U.S. Marine to do our taxes and have no intention to change the way we do it!!!
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4275