TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Turbo Tax? While I have enjoyed using Turbo Tax since the days of Parson Tax days, this is the first time I have had issues. I am now retired and it seems social security, my retirement and my own investments have issues. I would normally get some guidance in the help pages, but being on SSA, i am somewhat at a loss.
Date published: 2022-03-17
Rated 5 out of 5 by from Great process This is a very convenient way to do taxes because I do not have a lot ofbtime to sit around and wait. Very helpful.
Date published: 2022-03-17
Rated 5 out of 5 by from Would never use anything else!!!!!! It is extremely user friendly. Just allow the program to talk you through and answer the questions truthfully. It's that simple. If you don't understand a question it has explanations that clear it up. Great program!!!
Date published: 2022-03-17
Rated 4 out of 5 by from TurboTax gave me a great refund I loved that it was very simple and gave me a great refund but, I felt full service was a bit pricey and did not include military discount put our tax assistant was amazing
Date published: 2022-03-17
Rated 4 out of 5 by from needs work in the foreign tax area Input data on foreign taxes related to dividends is not picked up from the Brokerage download. Instructions for entering the data is not easy to follow. Needs improvement.
Date published: 2022-03-17
Rated 5 out of 5 by from BEST TAX PROGRAM FOR DOING YOUR TAXES YOURSELF Turbotax program was easy, quick, THANKS. BEST TAX PROGRAM AVAILABLE TO DATE.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax is great Had Kendall do them. It was easy to upload. He was responsive and friendly
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is almost perfect for me I had no problems with federal taxes, except that I had a hard time finding where to enter estimated tax payments. For PA state taxes, things were less straightforward, mainly because PA tax law is ridiculously complicated. But I was able to figure it out, and it was much simpler than doing it myself on the PA e-file site (mainly because of data transferred directly from my federal return, which needs to be entered again on the PA site). There was one screen where Turbotax didn't display information correctly. It showed no compensation income, but had the others listed, and the total was correct, so the information was in there, just not displayed correctly on that summary screen.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax is easy and great I used a live expert to help with complicated things. It was seamless and complete all within 1 hr.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax was helpful. The professional people were helpful. I couldn't do it without them.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4265
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax? While I have enjoyed using Turbo Tax since the days of Parson Tax days, this is the first time I have had issues. I am now retired and it seems social security, my retirement and my own investments have issues. I would normally get some guidance in the help pages, but being on SSA, i am somewhat at a loss.
Date published: 2022-03-17
Rated 5 out of 5 by from Great process This is a very convenient way to do taxes because I do not have a lot ofbtime to sit around and wait. Very helpful.
Date published: 2022-03-17
Rated 5 out of 5 by from Would never use anything else!!!!!! It is extremely user friendly. Just allow the program to talk you through and answer the questions truthfully. It's that simple. If you don't understand a question it has explanations that clear it up. Great program!!!
Date published: 2022-03-17
Rated 4 out of 5 by from TurboTax gave me a great refund I loved that it was very simple and gave me a great refund but, I felt full service was a bit pricey and did not include military discount put our tax assistant was amazing
Date published: 2022-03-17
Rated 4 out of 5 by from needs work in the foreign tax area Input data on foreign taxes related to dividends is not picked up from the Brokerage download. Instructions for entering the data is not easy to follow. Needs improvement.
Date published: 2022-03-17
Rated 5 out of 5 by from BEST TAX PROGRAM FOR DOING YOUR TAXES YOURSELF Turbotax program was easy, quick, THANKS. BEST TAX PROGRAM AVAILABLE TO DATE.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax is great Had Kendall do them. It was easy to upload. He was responsive and friendly
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is almost perfect for me I had no problems with federal taxes, except that I had a hard time finding where to enter estimated tax payments. For PA state taxes, things were less straightforward, mainly because PA tax law is ridiculously complicated. But I was able to figure it out, and it was much simpler than doing it myself on the PA e-file site (mainly because of data transferred directly from my federal return, which needs to be entered again on the PA site). There was one screen where Turbotax didn't display information correctly. It showed no compensation income, but had the others listed, and the total was correct, so the information was in there, just not displayed correctly on that summary screen.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax is easy and great I used a live expert to help with complicated things. It was seamless and complete all within 1 hr.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax was helpful. The professional people were helpful. I couldn't do it without them.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 4265