TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Turbo Tax is not as easy as in past years Too many questions for a simple return. I have used Turbo Tax for many years and this year I had to reenter information I had given in past years.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax save me a lot of time!! Carmen and Ruby were really nice and were really efficient preparing my taxes, love them.
Date published: 2022-03-19
Rated 5 out of 5 by from Very satisfied with the Full Service option Our return had foreign income, sale of a rental property with depreciation recovery, a variety of income sources and both expenses and basis-affecting expenses. Our advisor, Susan was obviously highly competent and understood our situation. This would have been a very complex return for me, but TurboTax handled it easily and promptly. I have every confidence our federal and two state returns were dealt with correctly and honestly.
Date published: 2022-03-19
Rated 5 out of 5 by from TURBO TAX IS EASY. IT STEPS YOU THROUGH THE PROCESS. I WOULD RECOMMEND IT.
Date published: 2022-03-19
Rated 5 out of 5 by from Super easy and thorough I have been using TurboTax for over 10 years! It has been a lot of changes over those years and Turbo Tax hasn't failed me yet!
Date published: 2022-03-19
Rated 2 out of 5 by from review process is clunky and annoying The review process should link directly to the program page where the issue is--it is often hard to figure out where an identified error can be corrected in the program. The need to constantly enter and reenter account numbers is really annoying. Once you complete it for the federal return their should be no need to confirm these arcane numbers again.
Date published: 2022-03-19
Rated 3 out of 5 by from STRAIGHTFORWARD AND EASY TO USE BUT NOT FREE ONLY PROBLEM I HAVE IS THE COST...YOU ADVERTISE FREE FILING FOR SIMPLE RETURNS, THEN CHARGE EXTRA FOR FILING STATE RETURNS AND SCHEDULE A DEDUCTIONS. A TOTAL OF $147.00 FOR A SIMPLE SUPPOSE TO BE "FREE" STATE AND FEDERAL TAX RETURN.
Date published: 2022-03-19
Rated 5 out of 5 by from great Quick and easy to use like the convenience of not leaving the house
Date published: 2022-03-19
Rated 5 out of 5 by from Quick and Painless Filing with Turbo Tax was so easy! Jane was assigned as my tax expert and she was absolutely wonderful! She answered all of my questions and explained things to me in a very simple and painless way!
Date published: 2022-03-19
Rated 5 out of 5 by from very good product keep the amount hidden when I hide it unless i wish to see it
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4249
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is not as easy as in past years Too many questions for a simple return. I have used Turbo Tax for many years and this year I had to reenter information I had given in past years.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax save me a lot of time!! Carmen and Ruby were really nice and were really efficient preparing my taxes, love them.
Date published: 2022-03-19
Rated 5 out of 5 by from Very satisfied with the Full Service option Our return had foreign income, sale of a rental property with depreciation recovery, a variety of income sources and both expenses and basis-affecting expenses. Our advisor, Susan was obviously highly competent and understood our situation. This would have been a very complex return for me, but TurboTax handled it easily and promptly. I have every confidence our federal and two state returns were dealt with correctly and honestly.
Date published: 2022-03-19
Rated 5 out of 5 by from TURBO TAX IS EASY. IT STEPS YOU THROUGH THE PROCESS. I WOULD RECOMMEND IT.
Date published: 2022-03-19
Rated 5 out of 5 by from Super easy and thorough I have been using TurboTax for over 10 years! It has been a lot of changes over those years and Turbo Tax hasn't failed me yet!
Date published: 2022-03-19
Rated 2 out of 5 by from review process is clunky and annoying The review process should link directly to the program page where the issue is--it is often hard to figure out where an identified error can be corrected in the program. The need to constantly enter and reenter account numbers is really annoying. Once you complete it for the federal return their should be no need to confirm these arcane numbers again.
Date published: 2022-03-19
Rated 3 out of 5 by from STRAIGHTFORWARD AND EASY TO USE BUT NOT FREE ONLY PROBLEM I HAVE IS THE COST...YOU ADVERTISE FREE FILING FOR SIMPLE RETURNS, THEN CHARGE EXTRA FOR FILING STATE RETURNS AND SCHEDULE A DEDUCTIONS. A TOTAL OF $147.00 FOR A SIMPLE SUPPOSE TO BE "FREE" STATE AND FEDERAL TAX RETURN.
Date published: 2022-03-19
Rated 5 out of 5 by from great Quick and easy to use like the convenience of not leaving the house
Date published: 2022-03-19
Rated 5 out of 5 by from Quick and Painless Filing with Turbo Tax was so easy! Jane was assigned as my tax expert and she was absolutely wonderful! She answered all of my questions and explained things to me in a very simple and painless way!
Date published: 2022-03-19
Rated 5 out of 5 by from very good product keep the amount hidden when I hide it unless i wish to see it
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4249