TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Turbo Tax - not as good as you used to be :-) I have used Turbo Tax CD for a lot of years. Never had issues until last year and this year. Lost my tax file this year, after a Turbo Tax update. Rather than risk losing it again with the CD, thought I would download. Had issues with that. A support specialist ended up sending me the download link in email. I had to re-enter all of my tax info. I wasn't real happy.
Date published: 2022-03-19
Rated 5 out of 5 by from Another successful tax year Tax professional was friendly and incredibly thorough.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is the way to go! I have been using Turbo Tax for many years and it never disappoints year after year.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy Could not be easier. I use Turbo Tax every year. I highly recommend it.
Date published: 2022-03-19
Rated 5 out of 5 by from Awesome! I was able to get my taxes done during my working hours and busy life. Easiest way to get your taxes done. Thank you for the fast and easy service.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo is very helpful Turbo is very good for the federal tax. It is a a little cumbersome on the state tax.
Date published: 2022-03-19
Rated 5 out of 5 by from Awesome great service!! My expert was awesome and patient offered great service and helped me receive the max refund amount.
Date published: 2022-03-19
Rated 4 out of 5 by from A little disappointed this year My federal return was rejected this year apparently due to either an IRS or Turbo Tax software glitch. I filed Married Joint Return but it was "rejected" asking for my wife's AGI from the TurboTax 2020 return. That entry does not exist. TurboTax computer clearly recommended sending this non-existent data. I tried variations and repeated e-filings many times over the day with failure each time. Finally I went to my browser and found many other with this problem and one suggested a fix that worked. I'd have hoped Turbo Tax would have issued the solution directly to its consumers. fyi - I entered "$0" for an answer that actually does not exist. And hopefully, how my state re-file will also work.
Date published: 2022-03-19
Rated 2 out of 5 by from We do all the data entry and still so $$ Too daggone expensive, continually up selling... its annoying
Date published: 2022-03-19
Rated 5 out of 5 by from I like Turbo Tax Full Service I was trying to do my taxes by myself but with several small stock and crypto trades last year my return became exponentially more complex and I needed an expert to help me out. Well worth it.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4229
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax - not as good as you used to be :-) I have used Turbo Tax CD for a lot of years. Never had issues until last year and this year. Lost my tax file this year, after a Turbo Tax update. Rather than risk losing it again with the CD, thought I would download. Had issues with that. A support specialist ended up sending me the download link in email. I had to re-enter all of my tax info. I wasn't real happy.
Date published: 2022-03-19
Rated 5 out of 5 by from Another successful tax year Tax professional was friendly and incredibly thorough.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is the way to go! I have been using Turbo Tax for many years and it never disappoints year after year.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy Could not be easier. I use Turbo Tax every year. I highly recommend it.
Date published: 2022-03-19
Rated 5 out of 5 by from Awesome! I was able to get my taxes done during my working hours and busy life. Easiest way to get your taxes done. Thank you for the fast and easy service.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo is very helpful Turbo is very good for the federal tax. It is a a little cumbersome on the state tax.
Date published: 2022-03-19
Rated 5 out of 5 by from Awesome great service!! My expert was awesome and patient offered great service and helped me receive the max refund amount.
Date published: 2022-03-19
Rated 4 out of 5 by from A little disappointed this year My federal return was rejected this year apparently due to either an IRS or Turbo Tax software glitch. I filed Married Joint Return but it was "rejected" asking for my wife's AGI from the TurboTax 2020 return. That entry does not exist. TurboTax computer clearly recommended sending this non-existent data. I tried variations and repeated e-filings many times over the day with failure each time. Finally I went to my browser and found many other with this problem and one suggested a fix that worked. I'd have hoped Turbo Tax would have issued the solution directly to its consumers. fyi - I entered "$0" for an answer that actually does not exist. And hopefully, how my state re-file will also work.
Date published: 2022-03-19
Rated 2 out of 5 by from We do all the data entry and still so $$ Too daggone expensive, continually up selling... its annoying
Date published: 2022-03-19
Rated 5 out of 5 by from I like Turbo Tax Full Service I was trying to do my taxes by myself but with several small stock and crypto trades last year my return became exponentially more complex and I needed an expert to help me out. Well worth it.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4229