TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from great great explanations, easy to understand, very thourough
Date published: 2022-03-19
Rated 4 out of 5 by from not at easy as it used to be with out a computer at home, i couldnt finish my taxes until i went home to scrounge up my taxes from last year...i get identity theft but had to prove who i was way too many times. not EVERYONE has an office at home or a smart phone
Date published: 2022-03-19
Rated 5 out of 5 by from Quick and Efficient My TurboTax representative asked for all relevant information to get me the largest tax refund that he could. He finished all of my taxes in only a few days. I'm satisfied with his work and recommend using his help for complicated and confusing tax situations.
Date published: 2022-03-19
Rated 5 out of 5 by from Very user friendly I love how it guides you through each step. Everything is thorough and there are is a tool to assist with answering questions along the way. All steps are explained including why certain items are taxed and explanations for why they ask for particular deductions. I've used it for many years and plan to continue in the future.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy as pie. Easy to follow, double checks behind you to make sure you are not missing anything. Best experience to have when dealing with this type of stressful experience.
Date published: 2022-03-19
Rated 5 out of 5 by from Excellent Service! I had a few instances where information just didn't seem right. I received help from a few Live staff to resolve the matter. The staff were knowledgeable, thorough, and everything was resolved. Now my taxes are filed with peace of mind.
Date published: 2022-03-19
Rated 5 out of 5 by from Great Product Easy to use. Easy to understand. Have used for many years and wish it was available when I was doing so many family tax returns
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax I use TurboTax every year and will continue to use it to file my taxes
Date published: 2022-03-19
Rated 5 out of 5 by from Disappointed in pricing I have done my own taxes and have used TurboTax for years. I think the program is awesome and will continue using it in the future. This year when purchasing the program I failed to include my state, which would have been a increase of $10.00 for the product. I had to download from TurboTax at a cost of $45.00, which is extremely overpriced and in turn bad customer service. That being said I still rate the product as excellent.
Date published: 2022-03-19
Rated 3 out of 5 by from Overvalued For a company that has lobbied the government against automatic tax returns, it has no problem charging a lot for the pleasure of using their laggy software.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4223
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great great explanations, easy to understand, very thourough
Date published: 2022-03-19
Rated 4 out of 5 by from not at easy as it used to be with out a computer at home, i couldnt finish my taxes until i went home to scrounge up my taxes from last year...i get identity theft but had to prove who i was way too many times. not EVERYONE has an office at home or a smart phone
Date published: 2022-03-19
Rated 5 out of 5 by from Quick and Efficient My TurboTax representative asked for all relevant information to get me the largest tax refund that he could. He finished all of my taxes in only a few days. I'm satisfied with his work and recommend using his help for complicated and confusing tax situations.
Date published: 2022-03-19
Rated 5 out of 5 by from Very user friendly I love how it guides you through each step. Everything is thorough and there are is a tool to assist with answering questions along the way. All steps are explained including why certain items are taxed and explanations for why they ask for particular deductions. I've used it for many years and plan to continue in the future.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy as pie. Easy to follow, double checks behind you to make sure you are not missing anything. Best experience to have when dealing with this type of stressful experience.
Date published: 2022-03-19
Rated 5 out of 5 by from Excellent Service! I had a few instances where information just didn't seem right. I received help from a few Live staff to resolve the matter. The staff were knowledgeable, thorough, and everything was resolved. Now my taxes are filed with peace of mind.
Date published: 2022-03-19
Rated 5 out of 5 by from Great Product Easy to use. Easy to understand. Have used for many years and wish it was available when I was doing so many family tax returns
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax I use TurboTax every year and will continue to use it to file my taxes
Date published: 2022-03-19
Rated 5 out of 5 by from Disappointed in pricing I have done my own taxes and have used TurboTax for years. I think the program is awesome and will continue using it in the future. This year when purchasing the program I failed to include my state, which would have been a increase of $10.00 for the product. I had to download from TurboTax at a cost of $45.00, which is extremely overpriced and in turn bad customer service. That being said I still rate the product as excellent.
Date published: 2022-03-19
Rated 3 out of 5 by from Overvalued For a company that has lobbied the government against automatic tax returns, it has no problem charging a lot for the pleasure of using their laggy software.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4223