TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Student
Rated 4 out of 5 by from turbo tax is fine there was start up problems with downloading 2019 tax return fixed after chatting with an expert
Date published: 2021-02-18
Rated 5 out of 5 by from Super Easy It was really easy to use and navigate through. only took about 10-15 min
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is great They help the whole way through. They never steer you wrong.
Date published: 2021-02-18
Rated 1 out of 5 by from you took too much money from my stimulus. Is unbelievable how easy is for big companies take money from a stimulus check from a crisis.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is awesome The tax expert was great and very helpful with all of the questions that i had.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is awesome! Very easy procedure with lots of information to explain the process.
Date published: 2021-02-18
Rated 4 out of 5 by from Does everything I needed Turbo Tax Live Expert found the solution for my question.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax was safer than going to Accountant My taxes are easy so Turbotax made everything very easy to file.
Date published: 2021-02-18
Rated 5 out of 5 by from Blessing very informative very kind Absolutely a breathe of fresh air to come across someone like Virginia who you can feel her compassion and love in helping people. She really loves her job.
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo Tax Online is buggy I have used Turbo Tax (both online and CD) for years, and this is the first time I have had several difficulties with the software but I did and these problems made me crazy. If I had not already paid for the online software, I would have used a different online tax preparer. They do not give you direct access to forms and worksheets, so if their software has created a bad form/worksheet and the site would not let me file, I could not fix it, without starting over. If I have to start over, I would start over with someone else. Furthermore, the fact that the online and CD versions do not communicate is another reason to not use Turbo Tax. If they both are called "Turbo Tax" they should be equal to each other.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 4218
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from turbo tax is fine there was start up problems with downloading 2019 tax return fixed after chatting with an expert
Date published: 2021-02-18
Rated 5 out of 5 by from Super Easy It was really easy to use and navigate through. only took about 10-15 min
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is great They help the whole way through. They never steer you wrong.
Date published: 2021-02-18
Rated 1 out of 5 by from you took too much money from my stimulus. Is unbelievable how easy is for big companies take money from a stimulus check from a crisis.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is awesome The tax expert was great and very helpful with all of the questions that i had.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is awesome! Very easy procedure with lots of information to explain the process.
Date published: 2021-02-18
Rated 4 out of 5 by from Does everything I needed Turbo Tax Live Expert found the solution for my question.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax was safer than going to Accountant My taxes are easy so Turbotax made everything very easy to file.
Date published: 2021-02-18
Rated 5 out of 5 by from Blessing very informative very kind Absolutely a breathe of fresh air to come across someone like Virginia who you can feel her compassion and love in helping people. She really loves her job.
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo Tax Online is buggy I have used Turbo Tax (both online and CD) for years, and this is the first time I have had several difficulties with the software but I did and these problems made me crazy. If I had not already paid for the online software, I would have used a different online tax preparer. They do not give you direct access to forms and worksheets, so if their software has created a bad form/worksheet and the site would not let me file, I could not fix it, without starting over. If I have to start over, I would start over with someone else. Furthermore, the fact that the online and CD versions do not communicate is another reason to not use Turbo Tax. If they both are called "Turbo Tax" they should be equal to each other.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 4218