TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TURBO TAX IS THE BEST easy to file. that is why i have used turbo tax for many years
Date published: 2023-01-23
Rated 5 out of 5 by from So Easy and User Friendly This is my first time using TurboTax and I think it was so easy and painless! I loved the support from their very knowledgeable customer service tax experts! :)
Date published: 2023-01-23
Rated 3 out of 5 by from Good Really good, got the max amount on my taxes ony downside is they chare $39 just to pick option to have you refund direct depostited to personal account which is ridiculous. Other than that the process was fast easy and they gave me the max
Date published: 2023-01-23
Rated 5 out of 5 by from Easiest way to file sobe sure to try Just answer questions and go. Couldn't be any easier.
Date published: 2023-01-23
Rated 5 out of 5 by from Easy to Complete I think fees should be return cost based. Smaller returns=smaller fees
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax Live Expert She was very helpful and made the review process fast and easy. She was very clear in a polite manner and easy to understand. Overall, she's a 5/5 in my book and would love to work with her again in the future.
Date published: 2023-01-23
Rated 2 out of 5 by from Terrible results this year from TurboTax 2 rejects thus far on a very simple tax return. M filing Jointly W/ 2 SS retirement checks and 1 Fully Qualified nontaxable retirement check and TurboTax imported my SS Number incorrectly and then Last year's AGI was not carried over from my last year filing even though that data was required for filing electronically. Not Happy at All.
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax is very helpful My experience with expert was great very helpful in explaining question that was ask
Date published: 2023-01-23
Rated 5 out of 5 by from the rep was knowledgeable and very patient patient and knowledgeable took extra time to walk me through the steps
Date published: 2023-01-23
Rated 5 out of 5 by from Easy to use Makes taxes easy to do at home. I like doing it electronically and not having to leave the house and how fast I get my return.
Date published: 2023-01-23
All TurboTax® Offerings Reviews - Page 4213
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS THE BEST easy to file. that is why i have used turbo tax for many years
Date published: 2023-01-23
Rated 5 out of 5 by from So Easy and User Friendly This is my first time using TurboTax and I think it was so easy and painless! I loved the support from their very knowledgeable customer service tax experts! :)
Date published: 2023-01-23
Rated 3 out of 5 by from Good Really good, got the max amount on my taxes ony downside is they chare $39 just to pick option to have you refund direct depostited to personal account which is ridiculous. Other than that the process was fast easy and they gave me the max
Date published: 2023-01-23
Rated 5 out of 5 by from Easiest way to file sobe sure to try Just answer questions and go. Couldn't be any easier.
Date published: 2023-01-23
Rated 5 out of 5 by from Easy to Complete I think fees should be return cost based. Smaller returns=smaller fees
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax Live Expert She was very helpful and made the review process fast and easy. She was very clear in a polite manner and easy to understand. Overall, she's a 5/5 in my book and would love to work with her again in the future.
Date published: 2023-01-23
Rated 2 out of 5 by from Terrible results this year from TurboTax 2 rejects thus far on a very simple tax return. M filing Jointly W/ 2 SS retirement checks and 1 Fully Qualified nontaxable retirement check and TurboTax imported my SS Number incorrectly and then Last year's AGI was not carried over from my last year filing even though that data was required for filing electronically. Not Happy at All.
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax is very helpful My experience with expert was great very helpful in explaining question that was ask
Date published: 2023-01-23
Rated 5 out of 5 by from the rep was knowledgeable and very patient patient and knowledgeable took extra time to walk me through the steps
Date published: 2023-01-23
Rated 5 out of 5 by from Easy to use Makes taxes easy to do at home. I like doing it electronically and not having to leave the house and how fast I get my return.
Date published: 2023-01-23
All TurboTax® Offerings Reviews - Page 4213