TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Satisfied First timer I had several intersections with your associates either by text or voice and found them to be very knowledgeable in their field. They were able to resolve my issues with a 1099-R and help me navigate through important forms.
Date published: 2022-03-19
Rated 5 out of 5 by from Loved the free TurboTax Full Service! This was my first year ever filing taxes, and TurboTax made it as easy as possible! I sent over my documents, asked Amber questions if I had any, and the process was done in just a few short days. Cannot recommend this service enough!
Date published: 2022-03-19
Rated 5 out of 5 by from I use every year. It's great and simple I'm never disappointed with the program. Very easy and guides you through every step. Filing with TurboTax is the best
Date published: 2022-03-19
Rated 5 out of 5 by from love it Turbo tax is easy, safe and fast ! Turbo tax makes tax season breezy!
Date published: 2022-03-19
Rated 4 out of 5 by from Pleased with Turbo Tax overall This is my second year with TT and I am, again, pleased. The process is easy and the people I have worked with have been professional and helpful. One suggestion is to be transparent with pricing at the start of the process and honor initial quotes.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo Tax is Awesome This is my third year using your AMAZING product. Previously, I used a "tax professional" and could not understand how I had to keep "paying" all along, my deductions were incorrect and she never explained anything! I chatted with Turbo Tax Help and figured out that I need to have more taken out of my paychecks.
Date published: 2022-03-19
Rated 5 out of 5 by from TURBO TAX IS AWESOME I had to contact a live person several times and my overall experience was AWESOME!! Every person that assist me had patience and explained clearly my issue before ending the call.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax was Easy, Fast, simple!! My tax expert Mark made sure to answer my questions quickly, worked with me along the way! Over all a great experience
Date published: 2022-03-19
Rated 4 out of 5 by from Have used for many years, will continue Does the job nicely, with sufficient built-in help. Navigation has become a bit erratic. "Walk me through everything" does NOT cover everything, and odd skips later cause errors that need to be fixed. (Had to "fix" a totally irrelevant child care payment source problem because I hadn't been asked to indicate there were no such payments. Routinely skips over calculating estimated Fed taxes - always have to go back to find that.)
Date published: 2022-03-19
Rated 1 out of 5 by from Turbo Tax charged me $25 for my free state filing! Turbo tax is great for calculating and filing taxes. But, when I bought this package there was supposed to be one free state filing. I live in Texas, so no State filing for us, but when I calculated my Dad's taxes and did the state filing, guess what? Had to pay $25 plus tax.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4213
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Satisfied First timer I had several intersections with your associates either by text or voice and found them to be very knowledgeable in their field. They were able to resolve my issues with a 1099-R and help me navigate through important forms.
Date published: 2022-03-19
Rated 5 out of 5 by from Loved the free TurboTax Full Service! This was my first year ever filing taxes, and TurboTax made it as easy as possible! I sent over my documents, asked Amber questions if I had any, and the process was done in just a few short days. Cannot recommend this service enough!
Date published: 2022-03-19
Rated 5 out of 5 by from I use every year. It's great and simple I'm never disappointed with the program. Very easy and guides you through every step. Filing with TurboTax is the best
Date published: 2022-03-19
Rated 5 out of 5 by from love it Turbo tax is easy, safe and fast ! Turbo tax makes tax season breezy!
Date published: 2022-03-19
Rated 4 out of 5 by from Pleased with Turbo Tax overall This is my second year with TT and I am, again, pleased. The process is easy and the people I have worked with have been professional and helpful. One suggestion is to be transparent with pricing at the start of the process and honor initial quotes.
Date published: 2022-03-19
Rated 4 out of 5 by from Turbo Tax is Awesome This is my third year using your AMAZING product. Previously, I used a "tax professional" and could not understand how I had to keep "paying" all along, my deductions were incorrect and she never explained anything! I chatted with Turbo Tax Help and figured out that I need to have more taken out of my paychecks.
Date published: 2022-03-19
Rated 5 out of 5 by from TURBO TAX IS AWESOME I had to contact a live person several times and my overall experience was AWESOME!! Every person that assist me had patience and explained clearly my issue before ending the call.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax was Easy, Fast, simple!! My tax expert Mark made sure to answer my questions quickly, worked with me along the way! Over all a great experience
Date published: 2022-03-19
Rated 4 out of 5 by from Have used for many years, will continue Does the job nicely, with sufficient built-in help. Navigation has become a bit erratic. "Walk me through everything" does NOT cover everything, and odd skips later cause errors that need to be fixed. (Had to "fix" a totally irrelevant child care payment source problem because I hadn't been asked to indicate there were no such payments. Routinely skips over calculating estimated Fed taxes - always have to go back to find that.)
Date published: 2022-03-19
Rated 1 out of 5 by from Turbo Tax charged me $25 for my free state filing! Turbo tax is great for calculating and filing taxes. But, when I bought this package there was supposed to be one free state filing. I live in Texas, so no State filing for us, but when I calculated my Dad's taxes and did the state filing, guess what? Had to pay $25 plus tax.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4213