TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Too easy I like to file my own way and read what it is, it is easier and more convenient at home instead of going to a tax office:
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax was perfect I lived in two states this year so filling was more complicated than prior years my tax preparer was amazing. Will continue using this site
Date published: 2021-03-03
Rated 5 out of 5 by from easy peasy!! Very easy and stress free if I can do it you can!!
Date published: 2021-03-03
Rated 5 out of 5 by from Time saving, peace of mind with TurboTax! This is the 15th year we've used TurboTax. Completely painless for average taxpayers.
Date published: 2021-03-03
Rated 4 out of 5 by from very useful I liked the 2019 turbo better. It seemed to better present your data and guided one better. I finally got frustrated first time through the 2020 version and hit restart. Second time through was successful but a lot of learning pain first time through.
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome This is my second year filling with turbo tax and it’s simple and easy I love it
Date published: 2021-03-03
Rated 4 out of 5 by from Awesome Easy, highly recommend using this service for your taxes.
Date published: 2021-03-03
Rated 5 out of 5 by from Reliable Thank you for doing the hard work for me, I always feel the protection of your service.
Date published: 2021-03-03
Rated 1 out of 5 by from This year there were several glitches and issues I have used turbotax for 7 years now, and this has been the most challenging year. Not much has changed in my work, so there was nothing new I was doing or adding. Turbotax kept doubling my w-2's so it should twic the amount of income. It kept changing the state refund I received last year and doubling it after I would change it. I would delete care providers and as soon as I went to complete my state form turbotax would add those people back on my return. Once I was done going back and forth fixing and deleting and starting over, my state form would not carry over for payment which lead to errors for e-filing. But a proper explanation of why I am not able to e-file was not given. I am truly frustrated and disappointed this year with turbotax.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is fabulous! Im a first time user and it was easy as pie. I will for sure recommend this to friends and fam
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 422
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Too easy I like to file my own way and read what it is, it is easier and more convenient at home instead of going to a tax office:
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax was perfect I lived in two states this year so filling was more complicated than prior years my tax preparer was amazing. Will continue using this site
Date published: 2021-03-03
Rated 5 out of 5 by from easy peasy!! Very easy and stress free if I can do it you can!!
Date published: 2021-03-03
Rated 5 out of 5 by from Time saving, peace of mind with TurboTax! This is the 15th year we've used TurboTax. Completely painless for average taxpayers.
Date published: 2021-03-03
Rated 4 out of 5 by from very useful I liked the 2019 turbo better. It seemed to better present your data and guided one better. I finally got frustrated first time through the 2020 version and hit restart. Second time through was successful but a lot of learning pain first time through.
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome This is my second year filling with turbo tax and it’s simple and easy I love it
Date published: 2021-03-03
Rated 4 out of 5 by from Awesome Easy, highly recommend using this service for your taxes.
Date published: 2021-03-03
Rated 5 out of 5 by from Reliable Thank you for doing the hard work for me, I always feel the protection of your service.
Date published: 2021-03-03
Rated 1 out of 5 by from This year there were several glitches and issues I have used turbotax for 7 years now, and this has been the most challenging year. Not much has changed in my work, so there was nothing new I was doing or adding. Turbotax kept doubling my w-2's so it should twic the amount of income. It kept changing the state refund I received last year and doubling it after I would change it. I would delete care providers and as soon as I went to complete my state form turbotax would add those people back on my return. Once I was done going back and forth fixing and deleting and starting over, my state form would not carry over for payment which lead to errors for e-filing. But a proper explanation of why I am not able to e-file was not given. I am truly frustrated and disappointed this year with turbotax.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is fabulous! Im a first time user and it was easy as pie. I will for sure recommend this to friends and fam
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 422