TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Turbotax is easy to use Turbotax software is easy to use, save me time. But it has a bug when I do state tax, the phone support is really a big problem. I called 2 times and find out they do not have the knowledge and information to support users at all. They should be trained before they start working.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy to use I love the green lines when everything is completed correctly. Good links to access information and used the call me line twice and they were super helpful and friendly.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is awesome I have used this product since I was a teenager solid product
Date published: 2022-03-19
Rated 5 out of 5 by from Easier than I expected I needed your on screen help and Zachary did a great job!
Date published: 2022-03-19
Rated 4 out of 5 by from turbotax is very helpful It was more difficult this year because I had a job that would not provide benefits and paid me as an independent contractor. The 1099 NEC I found difficult to post on Turbo tax.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax Turbo tax is easy to you, accurate, and leads you through the process.
Date published: 2022-03-19
Rated 3 out of 5 by from good I'm an older lady, so it was a little much for me, I will have to say, but hopefully its correct. Thank You
Date published: 2022-03-19
Rated 3 out of 5 by from TurboTax lacks training and experienced personnel Cannot recommend these services account prior services in previous years being insufficient in final review.
Date published: 2022-03-19
Rated 5 out of 5 by from loved it so easy, everything is done for me...From year to year it gets easier.
Date published: 2022-03-19
Rated 3 out of 5 by from Child Care Credit Section I cannot changed on it. It kept on asking me to enter but the child care is a place of business is the boys and girls club. It doesnot have SS Number.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4204
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbotax is easy to use Turbotax software is easy to use, save me time. But it has a bug when I do state tax, the phone support is really a big problem. I called 2 times and find out they do not have the knowledge and information to support users at all. They should be trained before they start working.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy to use I love the green lines when everything is completed correctly. Good links to access information and used the call me line twice and they were super helpful and friendly.
Date published: 2022-03-19
Rated 5 out of 5 by from TurboTax is awesome I have used this product since I was a teenager solid product
Date published: 2022-03-19
Rated 5 out of 5 by from Easier than I expected I needed your on screen help and Zachary did a great job!
Date published: 2022-03-19
Rated 4 out of 5 by from turbotax is very helpful It was more difficult this year because I had a job that would not provide benefits and paid me as an independent contractor. The 1099 NEC I found difficult to post on Turbo tax.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax Turbo tax is easy to you, accurate, and leads you through the process.
Date published: 2022-03-19
Rated 3 out of 5 by from good I'm an older lady, so it was a little much for me, I will have to say, but hopefully its correct. Thank You
Date published: 2022-03-19
Rated 3 out of 5 by from TurboTax lacks training and experienced personnel Cannot recommend these services account prior services in previous years being insufficient in final review.
Date published: 2022-03-19
Rated 5 out of 5 by from loved it so easy, everything is done for me...From year to year it gets easier.
Date published: 2022-03-19
Rated 3 out of 5 by from Child Care Credit Section I cannot changed on it. It kept on asking me to enter but the child care is a place of business is the boys and girls club. It doesnot have SS Number.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 4204