TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Mamma Dlo from
love turbotax
for someone like me who doesn't really know anything about taxes this is the best way to go I've used TurboTax for the last five years
Date published: 2023-01-23
Rated 5 out of 5 by
FAST AND EASY TO USE from
AWESOME EXPERIENCE
REAL EASY QUICK AND HELPFUL, GREAT SOFTWARE AND USER FRIENDLY
Date published: 2023-01-23
Rated 5 out of 5 by
deerhunter52 from
excellent
i love using turbo tax they find everything for me to see if it would increase my refund
Date published: 2023-01-23
Rated 5 out of 5 by
null from
TurboTax is the best
It's so helpful and easy to use. I love TurboTax. Thank u so much
Date published: 2023-01-23
Rated 5 out of 5 by
samiam956 from
I have used Turbo Tax for 9 years it's great
I had to have help from one of the experts and she was extremly helpful
Date published: 2023-01-23
Rated 5 out of 5 by
JenSX4 from
Seriously soooo easy to use!!!
I am so impressed with your company! This is just my 2nd year in a row filing with you and both times have been such easy pleasant experiences!!! I will def be recommending this to anyone who will listen!!
Date published: 2023-01-23
Rated 5 out of 5 by
Taxes for years from
Great software for taxes
I've used Turbo Tax for years, I can't even remember when I filed without. It walks you through all the possible scenarios.
Date published: 2023-01-23
Rated 5 out of 5 by
Mamakrissy from
The best way to do taxes!!
I have used TurboTax for 7 years now! I always get the Mac refund and it’s quick and easy, even with adding in my small business this year!
Date published: 2023-01-23
Rated 1 out of 5 by
LCONRAD from
Terrible
I have used turbo tax for YEARS and was having an issue this year. Clicked the "live chat" and talked with someone who said I needed a "Tax Expert" and they were only a "Product Expert". They said they would transfer but disconnected. Started the process all over again stating this time I needed a Tax Expert and the SECOND person disconnected me again! Finally got through to a CPA who screen shared and was unable to figure out the issue. He had me collapse the dialog window to find something then neither of us could figure out how to open it back up and so HE DISCONNECTED ME AGAIN!!!!!!! All of this ridiculousness took me almost 2 hours and I got NOWHERE.
Date published: 2023-01-23
Rated 5 out of 5 by
Fufis from
Turbo Tax, the best electronic E-file software.
I used this software for the past,12 years. still getting better and better.
All TurboTax® Offerings Reviews - Page 4171
Date published: 2023-01-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mamma Dlo from
love turbotax
for someone like me who doesn't really know anything about taxes this is the best way to go I've used TurboTax for the last five years
Date published: 2023-01-23
Rated 5 out of 5 by
FAST AND EASY TO USE from
AWESOME EXPERIENCE
REAL EASY QUICK AND HELPFUL, GREAT SOFTWARE AND USER FRIENDLY
Date published: 2023-01-23
Rated 5 out of 5 by
deerhunter52 from
excellent
i love using turbo tax they find everything for me to see if it would increase my refund
Date published: 2023-01-23
Rated 5 out of 5 by
null from
TurboTax is the best
It's so helpful and easy to use. I love TurboTax. Thank u so much
Date published: 2023-01-23
Rated 5 out of 5 by
samiam956 from
I have used Turbo Tax for 9 years it's great
I had to have help from one of the experts and she was extremly helpful
Date published: 2023-01-23
Rated 5 out of 5 by
JenSX4 from
Seriously soooo easy to use!!!
I am so impressed with your company! This is just my 2nd year in a row filing with you and both times have been such easy pleasant experiences!!! I will def be recommending this to anyone who will listen!!
Date published: 2023-01-23
Rated 5 out of 5 by
Taxes for years from
Great software for taxes
I've used Turbo Tax for years, I can't even remember when I filed without. It walks you through all the possible scenarios.
Date published: 2023-01-23
Rated 5 out of 5 by
Mamakrissy from
The best way to do taxes!!
I have used TurboTax for 7 years now! I always get the Mac refund and it’s quick and easy, even with adding in my small business this year!
Date published: 2023-01-23
Rated 1 out of 5 by
LCONRAD from
Terrible
I have used turbo tax for YEARS and was having an issue this year. Clicked the "live chat" and talked with someone who said I needed a "Tax Expert" and they were only a "Product Expert". They said they would transfer but disconnected. Started the process all over again stating this time I needed a Tax Expert and the SECOND person disconnected me again! Finally got through to a CPA who screen shared and was unable to figure out the issue. He had me collapse the dialog window to find something then neither of us could figure out how to open it back up and so HE DISCONNECTED ME AGAIN!!!!!!! All of this ridiculousness took me almost 2 hours and I got NOWHERE.
Date published: 2023-01-23
Rated 5 out of 5 by
Fufis from
Turbo Tax, the best electronic E-file software.
I used this software for the past,12 years. still getting better and better.
All TurboTax® Offerings Reviews - Page 4171
Date published: 2023-01-23