TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Great again Easy to use. Makes me feel confident. Have used TurboTax for years and it's always solid .
Date published: 2022-03-20
Rated 5 out of 5 by from Great Service I love this service and have used them for several years now.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is the best option to file your taxes It is my fist time using turbo tax and is 100% sure I will use it again .
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is amazing! 10/10 Service The customer service I received from a specialist, Kerry was amazing! She was extremely patient and made sure I understood everything. Props to Kerry!
Date published: 2022-03-20
Rated 2 out of 5 by from Oversimplified Y'all went so overboard making it, what I assume is supposed to be "user-friendly," it was actually harder to do my taxes. Oh, and when you give the choice between using a credit card to pay or using federal refund, try adding the $39 additional fee info at the choice screen, not in the fine print at the very, very end. Nice try getting me to just check boxes though. Next year I'm using -- anything else for my taxes.
Date published: 2022-03-20
Rated 5 out of 5 by from Great Very easy process. The person who did my taxes was polite, helpful, and they were able to get my taxes done quickly.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is esay & awesome! I have used Turbo Tax in the past. It has great information links to answer questions, very easy to navigate and great checks to verify information. They think of every possible tax situation.
Date published: 2022-03-20
Rated 2 out of 5 by from Reels you in I had a feeling that I needed to add the health insurance I have under my parents but since it was my first time, I decied to get the help of an expert. Four rejection emails later and I still can't submit my taxes...is this why it's "free"??
Date published: 2022-03-20
Rated 4 out of 5 by from CD or Download I found the CD/Download problematic. I had to reach out to a Turbotax agent initially and also when I went back to complete the filing of my taxes. I've filed Turboxtax for several years and wonder why I could not just sign-in to my account and complete the download. All my personal and work information from previous years would have just automatically filled in.
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is Awesome It was great! It was the first time that I did it by myself. I had my brother-law help me do it. Because I didn't think that I could do it.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4166
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great again Easy to use. Makes me feel confident. Have used TurboTax for years and it's always solid .
Date published: 2022-03-20
Rated 5 out of 5 by from Great Service I love this service and have used them for several years now.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is the best option to file your taxes It is my fist time using turbo tax and is 100% sure I will use it again .
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo tax is amazing! 10/10 Service The customer service I received from a specialist, Kerry was amazing! She was extremely patient and made sure I understood everything. Props to Kerry!
Date published: 2022-03-20
Rated 2 out of 5 by from Oversimplified Y'all went so overboard making it, what I assume is supposed to be "user-friendly," it was actually harder to do my taxes. Oh, and when you give the choice between using a credit card to pay or using federal refund, try adding the $39 additional fee info at the choice screen, not in the fine print at the very, very end. Nice try getting me to just check boxes though. Next year I'm using -- anything else for my taxes.
Date published: 2022-03-20
Rated 5 out of 5 by from Great Very easy process. The person who did my taxes was polite, helpful, and they were able to get my taxes done quickly.
Date published: 2022-03-20
Rated 5 out of 5 by from Turbo Tax is esay & awesome! I have used Turbo Tax in the past. It has great information links to answer questions, very easy to navigate and great checks to verify information. They think of every possible tax situation.
Date published: 2022-03-20
Rated 2 out of 5 by from Reels you in I had a feeling that I needed to add the health insurance I have under my parents but since it was my first time, I decied to get the help of an expert. Four rejection emails later and I still can't submit my taxes...is this why it's "free"??
Date published: 2022-03-20
Rated 4 out of 5 by from CD or Download I found the CD/Download problematic. I had to reach out to a Turbotax agent initially and also when I went back to complete the filing of my taxes. I've filed Turboxtax for several years and wonder why I could not just sign-in to my account and complete the download. All my personal and work information from previous years would have just automatically filled in.
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is Awesome It was great! It was the first time that I did it by myself. I had my brother-law help me do it. Because I didn't think that I could do it.
Date published: 2022-03-20
All TurboTax® Offerings Reviews - Page 4166