TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo is easy and helpful Love this software. I have used it for 6 years now and will continue to use it. I feel like it is super easy, walks me through all that can save me money and give me the best refund. The only thing that was unfortunate is the software compatibility for Macs this year as it would not download on my 2015 Mac even though last year and others worked. I had to buy a new computer just to use this software. I wish there was more of a warning about this, so I would be aware before just automatically buying it.
Date published: 2021-02-19
Rated 5 out of 5 by from Love Turbo Tax I have been using Turbo Tax for a while now and to me they ROCK!! This year I had to ask for help and Customer Service was the Awesome.! Stayed with me until I was comfortable to continue on. Thank you Turbo Tax.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy It was easy, the chat pros were responsive. Overall very pleased
Date published: 2021-02-19
Rated 3 out of 5 by from state taxes got rejected due to software issues as of now my taxes have been rejected once, due to turbo tax, so instead of getting my taxes im getting rejected.
Date published: 2021-02-19
Rated 2 out of 5 by from Frustrating Turbotax used to be really good. I like that we can file more than one state taxes because that is our situation. But Turbotax seems to make us pay for using their software. As soon as I had to input HSA information the software said that I will need to pay to be able to input HSA info. I feel that this is just so wrong. Everything single part of submitting taxes should be free unless the person wants to pay for extra help. It has just been a big headache doing all of this with Turbotax this year. I also couldn't e-file one of my state taxes because Turbotax kept saying that there was something to fix when I kept saying it is right. So now I have to mail in my taxes for that state.
Date published: 2021-02-19
Rated 2 out of 5 by from Good at some things, bad at others Good at basic taxes, but if you have 1 stock transaction to work on, new version needed (more $). Oh, and your California tax return was rejected due to error in TurboTax calculations.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo is awesome Its helpful and fast even more for someone that drives for a living and over the road
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is God's sent--it's so simple to use! Normally I refrain from writing reviews because I really don't have the time. But there is an exception for everything and Turbo Tax is definitely one of them. I've been using Turbo Tax approx. 20 yrs, and each year the software gets even better... without being complex. So even if you're a novice and never prepare your own tax don't be scare, Turbo Tax got your back with its easy to understand questions and precise instructions, how can anyone go wrong? May I ask. A few years back I had to prepare my relative's tax, at the time they had several investments in stocks, and bonds. That year they had several activities, buying and selling, etc. For me that was a new territory. I was terrified, to say the least. But I was able to figure it out, and of course leaving the heavy lifting to Turbo Tax. Hence, all I had to do was to answer the T.T. questions, plugged in the figures and Turbo Tax automatically calculated everything. Today I'm still using T.T. to process the same assets with 100% accuracy. In conclusion, T.T. is one of the best, if not the best, Tax software on the market. It's God's sent!
Date published: 2021-02-19
Rated 5 out of 5 by from OK Great, it is easy to use, used Turbo Tax since 2000
Date published: 2021-02-19
Rated 2 out of 5 by from TurboTax made HUGE error Unfortunately, TurboTax made a huge error in their format this year which caused me to revisit all of my tax paperwork :(
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 4155
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo is easy and helpful Love this software. I have used it for 6 years now and will continue to use it. I feel like it is super easy, walks me through all that can save me money and give me the best refund. The only thing that was unfortunate is the software compatibility for Macs this year as it would not download on my 2015 Mac even though last year and others worked. I had to buy a new computer just to use this software. I wish there was more of a warning about this, so I would be aware before just automatically buying it.
Date published: 2021-02-19
Rated 5 out of 5 by from Love Turbo Tax I have been using Turbo Tax for a while now and to me they ROCK!! This year I had to ask for help and Customer Service was the Awesome.! Stayed with me until I was comfortable to continue on. Thank you Turbo Tax.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy It was easy, the chat pros were responsive. Overall very pleased
Date published: 2021-02-19
Rated 3 out of 5 by from state taxes got rejected due to software issues as of now my taxes have been rejected once, due to turbo tax, so instead of getting my taxes im getting rejected.
Date published: 2021-02-19
Rated 2 out of 5 by from Frustrating Turbotax used to be really good. I like that we can file more than one state taxes because that is our situation. But Turbotax seems to make us pay for using their software. As soon as I had to input HSA information the software said that I will need to pay to be able to input HSA info. I feel that this is just so wrong. Everything single part of submitting taxes should be free unless the person wants to pay for extra help. It has just been a big headache doing all of this with Turbotax this year. I also couldn't e-file one of my state taxes because Turbotax kept saying that there was something to fix when I kept saying it is right. So now I have to mail in my taxes for that state.
Date published: 2021-02-19
Rated 2 out of 5 by from Good at some things, bad at others Good at basic taxes, but if you have 1 stock transaction to work on, new version needed (more $). Oh, and your California tax return was rejected due to error in TurboTax calculations.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo is awesome Its helpful and fast even more for someone that drives for a living and over the road
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is God's sent--it's so simple to use! Normally I refrain from writing reviews because I really don't have the time. But there is an exception for everything and Turbo Tax is definitely one of them. I've been using Turbo Tax approx. 20 yrs, and each year the software gets even better... without being complex. So even if you're a novice and never prepare your own tax don't be scare, Turbo Tax got your back with its easy to understand questions and precise instructions, how can anyone go wrong? May I ask. A few years back I had to prepare my relative's tax, at the time they had several investments in stocks, and bonds. That year they had several activities, buying and selling, etc. For me that was a new territory. I was terrified, to say the least. But I was able to figure it out, and of course leaving the heavy lifting to Turbo Tax. Hence, all I had to do was to answer the T.T. questions, plugged in the figures and Turbo Tax automatically calculated everything. Today I'm still using T.T. to process the same assets with 100% accuracy. In conclusion, T.T. is one of the best, if not the best, Tax software on the market. It's God's sent!
Date published: 2021-02-19
Rated 5 out of 5 by from OK Great, it is easy to use, used Turbo Tax since 2000
Date published: 2021-02-19
Rated 2 out of 5 by from TurboTax made HUGE error Unfortunately, TurboTax made a huge error in their format this year which caused me to revisit all of my tax paperwork :(
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 4155