TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome super easy They were very helpful, and smooth process so much easier than using Jackson Hewit with all the errors they had the past two years.
Date published: 2022-03-24
Rated 3 out of 5 by from Difficult to get answers. Unfriendly data formats I had a problem with my return due to negatve proceeds being reported for option loss transactions. The software flagged this condition as an error but did not provide a link to the error. When I spoke to a support staff member, they could no resolve the issue even after escalating to two levels of supervisors. To resolve the issue I had to edit Schedule B worksheet results by hand. The format of the worksheet made this process quite tedious because the format does not provide a search capability to enable jumping directly to the incorrect entry.
Date published: 2022-03-24
Rated 4 out of 5 by from Really like TurboTax! It was very easy to use, the step by step instructions were useful.
Date published: 2022-03-24
Rated 5 out of 5 by from Simple and Easy Turbo Tax makes what would normally be a impossible task simple and easy.
Date published: 2022-03-24
Rated 4 out of 5 by from Easy to complete I was able to complete the entire process at one sitting in front of the computer.
Date published: 2022-03-24
Rated 5 out of 5 by from Taxes are a pain, TurboTax makes it better Tax return preparation is difficult. There are always new rules that govern how we have to prepare the return and TurboTax stays on top of them. So I get the best information and the best result..
Date published: 2022-03-24
Rated 5 out of 5 by from Turbotax is getting even better With a consulting business as LLC, a sole proprietorship, retirement disbursements and the various COVID issues, my taxes are anything but easy. with live assistance to help me over the hurdles, I spent 1/10th of the cost of what my accountant last year charged for the same work.
Date published: 2022-03-24
Rated 5 out of 5 by from its okay it's okay it helped me make ad difference in how I do taxes
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax Review I have used this product for years. Very easy to use
Date published: 2022-03-24
Rated 5 out of 5 by from RELIABLE, SIMPLE, AND EASY TO USE I have been using Turbo Tax software for many, many, many years....probably since Turbo Tax first came out!!!
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 4139
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome super easy They were very helpful, and smooth process so much easier than using Jackson Hewit with all the errors they had the past two years.
Date published: 2022-03-24
Rated 3 out of 5 by from Difficult to get answers. Unfriendly data formats I had a problem with my return due to negatve proceeds being reported for option loss transactions. The software flagged this condition as an error but did not provide a link to the error. When I spoke to a support staff member, they could no resolve the issue even after escalating to two levels of supervisors. To resolve the issue I had to edit Schedule B worksheet results by hand. The format of the worksheet made this process quite tedious because the format does not provide a search capability to enable jumping directly to the incorrect entry.
Date published: 2022-03-24
Rated 4 out of 5 by from Really like TurboTax! It was very easy to use, the step by step instructions were useful.
Date published: 2022-03-24
Rated 5 out of 5 by from Simple and Easy Turbo Tax makes what would normally be a impossible task simple and easy.
Date published: 2022-03-24
Rated 4 out of 5 by from Easy to complete I was able to complete the entire process at one sitting in front of the computer.
Date published: 2022-03-24
Rated 5 out of 5 by from Taxes are a pain, TurboTax makes it better Tax return preparation is difficult. There are always new rules that govern how we have to prepare the return and TurboTax stays on top of them. So I get the best information and the best result..
Date published: 2022-03-24
Rated 5 out of 5 by from Turbotax is getting even better With a consulting business as LLC, a sole proprietorship, retirement disbursements and the various COVID issues, my taxes are anything but easy. with live assistance to help me over the hurdles, I spent 1/10th of the cost of what my accountant last year charged for the same work.
Date published: 2022-03-24
Rated 5 out of 5 by from its okay it's okay it helped me make ad difference in how I do taxes
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax Review I have used this product for years. Very easy to use
Date published: 2022-03-24
Rated 5 out of 5 by from RELIABLE, SIMPLE, AND EASY TO USE I have been using Turbo Tax software for many, many, many years....probably since Turbo Tax first came out!!!
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 4139