TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Turbotax use to be awesome Although its still easy to file your taxes if your in the military like me they charged me 3 time for 3 different things taking away from my already small tax return... I thought we use to be able to file for free being in the military and even then getting charged an extra $40 for using my return to pay for the charges you added at the end. A total of $180 was taken from me not happy with that at all......
Date published: 2021-02-24
Rated 5 out of 5 by from So Easy! Step-by-step instructions made filing my taxes a breeze...
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome 1st timer I am a first time filer. This was so easy. I would recommend this site to anyone.
Date published: 2021-02-24
Rated 5 out of 5 by from It was easier than I expected to file my taxes. I only had to file because I didn't receive my stimulus payments. It was very easy to file and, even though I have to mail in my returns, it was very easy to navigate to where I have to print the returns and find the addresses to mail my returns to.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great! Turbo tax is very easy to do, especially if after the first time. Everything is already on file.
Date published: 2021-02-24
Rated 1 out of 5 by from Worst experience I've ever had My experience with Turbotax this year was atrocious, if they weren't the easiest option for importing my Robinhood statement I would have switched providers this year. Off of Robinhood for 2021 so now I can be off of Turbotax in 2022. Completely misleading regarding your ability to access a tax expert despite paying for it.
Date published: 2021-02-24
Rated 5 out of 5 by from Far better than sitting in a sea of paper forms Works well. I had an issue this year that I needed help with. I scheduled the call, they called right on time, and the issue was quickly resolved. Very useful.
Date published: 2021-02-24
Rated 3 out of 5 by from ok It is good option i will reccomend it to friends an familf
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX IS AWESOME VERY SELF EXPLANATORY AND EASY TO FOLLOW.. WILL RECOMMEND TO MORE FRIENDS AND FAMILY
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo Tax was alittle rough this year. Returns rejected several times due to Turbo Tax software problems. Very tedious and bothersome.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 4106
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbotax use to be awesome Although its still easy to file your taxes if your in the military like me they charged me 3 time for 3 different things taking away from my already small tax return... I thought we use to be able to file for free being in the military and even then getting charged an extra $40 for using my return to pay for the charges you added at the end. A total of $180 was taken from me not happy with that at all......
Date published: 2021-02-24
Rated 5 out of 5 by from So Easy! Step-by-step instructions made filing my taxes a breeze...
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome 1st timer I am a first time filer. This was so easy. I would recommend this site to anyone.
Date published: 2021-02-24
Rated 5 out of 5 by from It was easier than I expected to file my taxes. I only had to file because I didn't receive my stimulus payments. It was very easy to file and, even though I have to mail in my returns, it was very easy to navigate to where I have to print the returns and find the addresses to mail my returns to.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great! Turbo tax is very easy to do, especially if after the first time. Everything is already on file.
Date published: 2021-02-24
Rated 1 out of 5 by from Worst experience I've ever had My experience with Turbotax this year was atrocious, if they weren't the easiest option for importing my Robinhood statement I would have switched providers this year. Off of Robinhood for 2021 so now I can be off of Turbotax in 2022. Completely misleading regarding your ability to access a tax expert despite paying for it.
Date published: 2021-02-24
Rated 5 out of 5 by from Far better than sitting in a sea of paper forms Works well. I had an issue this year that I needed help with. I scheduled the call, they called right on time, and the issue was quickly resolved. Very useful.
Date published: 2021-02-24
Rated 3 out of 5 by from ok It is good option i will reccomend it to friends an familf
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX IS AWESOME VERY SELF EXPLANATORY AND EASY TO FOLLOW.. WILL RECOMMEND TO MORE FRIENDS AND FAMILY
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo Tax was alittle rough this year. Returns rejected several times due to Turbo Tax software problems. Very tedious and bothersome.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 4106