TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from So easy to use! I use Turbo Tax every year. It's way to use and cheaper than taking my stuff to a physical tax preparer. When the second stimulus was released, my original bank account had been closed. They reached out to me for updated info and I had my payment 3 days later!
Date published: 2021-02-19
Rated 1 out of 5 by from TurboTax was great a few years ago. Very dissatisfied with the download of security transactions from TD Ameritrade. The correction of errors is cumbersome at best. TurboTax will not accept negative proceeds. Most of the short transactions had to be corrected, one by one. In the past you were able to look at the Form 1099-B Worksheet and correct all the mistakes at once. After correcting a mistake, TurboTax returned you to the first page of the worksheet instead of where you left off. Painstakingly slow!!!
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome great experience, everything was user friendly and easy to follow along
Date published: 2021-02-19
Rated 5 out of 5 by from great turbo tax helped me so much thank you i will use them again
Date published: 2021-02-19
Rated 5 out of 5 by from Easy and thorough process! This is my second year using Turbo Tax. Costs me 1/3 what I was paying an accountant. My wife is employed. My regular job ended due to Covid. I received unemployment income and own a business. Too many moving parts to do it myself! I'll use Turbo Tax for again 2021!
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use. Turbo Tax was very easy to understand and complete.
Date published: 2021-02-19
Rated 5 out of 5 by from good I used Turbo tax for the past 10 years and this was the first yr I had any difficulty.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax, what a time and expense saved Very easy to use, especially if you can import from the previous years TurboTax.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax got me TurboRax! Im impressed by how easy it is to do. The customer service is excellent and efficient. I will recommend to everyone! Turbotax ROCKS!
Date published: 2021-02-19
Rated 2 out of 5 by from Unhappy filer When I first started filling with turbo tax, it was enjoyable. No on line run arounds. It was simple: fill out the forms, double check, submit and you'll get your card on the mail. Now it's: fill out the forms, create account, fill out more forms, log into your account, fill out more forms, double check, create account, log in........ UGH!!!!!! 2021 is being filed else where. And what's with service charges up the wazoo?? My return was only 5 something but I'm paying 3 something. I only get 2 something... ☹️ Very unhappy....
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 4099
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So easy to use! I use Turbo Tax every year. It's way to use and cheaper than taking my stuff to a physical tax preparer. When the second stimulus was released, my original bank account had been closed. They reached out to me for updated info and I had my payment 3 days later!
Date published: 2021-02-19
Rated 1 out of 5 by from TurboTax was great a few years ago. Very dissatisfied with the download of security transactions from TD Ameritrade. The correction of errors is cumbersome at best. TurboTax will not accept negative proceeds. Most of the short transactions had to be corrected, one by one. In the past you were able to look at the Form 1099-B Worksheet and correct all the mistakes at once. After correcting a mistake, TurboTax returned you to the first page of the worksheet instead of where you left off. Painstakingly slow!!!
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome great experience, everything was user friendly and easy to follow along
Date published: 2021-02-19
Rated 5 out of 5 by from great turbo tax helped me so much thank you i will use them again
Date published: 2021-02-19
Rated 5 out of 5 by from Easy and thorough process! This is my second year using Turbo Tax. Costs me 1/3 what I was paying an accountant. My wife is employed. My regular job ended due to Covid. I received unemployment income and own a business. Too many moving parts to do it myself! I'll use Turbo Tax for again 2021!
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use. Turbo Tax was very easy to understand and complete.
Date published: 2021-02-19
Rated 5 out of 5 by from good I used Turbo tax for the past 10 years and this was the first yr I had any difficulty.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax, what a time and expense saved Very easy to use, especially if you can import from the previous years TurboTax.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax got me TurboRax! Im impressed by how easy it is to do. The customer service is excellent and efficient. I will recommend to everyone! Turbotax ROCKS!
Date published: 2021-02-19
Rated 2 out of 5 by from Unhappy filer When I first started filling with turbo tax, it was enjoyable. No on line run arounds. It was simple: fill out the forms, double check, submit and you'll get your card on the mail. Now it's: fill out the forms, create account, fill out more forms, log into your account, fill out more forms, double check, create account, log in........ UGH!!!!!! 2021 is being filed else where. And what's with service charges up the wazoo?? My return was only 5 something but I'm paying 3 something. I only get 2 something... ☹️ Very unhappy....
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 4099