TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax Business State Virginia The program costs me more time than simply filling out the form would have... not to mention $50 of purchase costs. There is a glitch that forces a company to create a Form 502a when none is needed and forces the user to fake data in a workaround that may come back to bite them when the tax filing is reviewed.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome! My TurboTax Expert Bruce was awesome! He made filing taxes a bit easier this year!
Date published: 2021-02-17
Rated 4 out of 5 by from TurboTax did get me a refund Overall easy to use. There were a couple explanations that weren’t helpful at all (thank God for the internet). I have 1 W-2, I live at home and am claimed as a dependent so I file a simple, free 1040. I hate that TurboTax takes me to another screen and asks at every chance they get if I want to upgrade to a version I have to pay for. They need to just make a link in the corner you can use if you decided to upgrade.
Date published: 2021-02-17
Rated 5 out of 5 by from Great service Fast easy. Messed up a little first time but then fastly correct it. Thanks
Date published: 2021-02-17
Rated 3 out of 5 by from Not as good as last year. I found this years format much more difficult to understand and fill out. I made a lot of mistakes and had to repeat.. Especially on schedule E. It took me twice as long as last year.
Date published: 2021-02-17
Rated 4 out of 5 by from Fast and Reliable Filed my taxes at my own pace and asked for help when needed at any time. Convenient!
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is easy! The system is very intuitive and easy to work through. This was my first time to use the system and called Customer Service twice and they promptly replied. I feel confident that my tax returns are accurate. Thank you!
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome My wife files our taxes and she is the best! Turbo Tax helps, too.
Date published: 2021-02-17
Rated 1 out of 5 by from TurboTax is awful! Ridiculously long and complicated. A simple return, using standard deducrion, with SS and one pension as income took aver an hour. I could have done it on paper in less than 5 minutes. Never again.
Date published: 2021-02-17
Rated 5 out of 5 by from Quick and Easy It was my first time ever filing taxes for myself and I have no complaints. TurboTax was quick, efficient, and straight forward in their directing you through each step to file.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 4074
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax Business State Virginia The program costs me more time than simply filling out the form would have... not to mention $50 of purchase costs. There is a glitch that forces a company to create a Form 502a when none is needed and forces the user to fake data in a workaround that may come back to bite them when the tax filing is reviewed.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome! My TurboTax Expert Bruce was awesome! He made filing taxes a bit easier this year!
Date published: 2021-02-17
Rated 4 out of 5 by from TurboTax did get me a refund Overall easy to use. There were a couple explanations that weren’t helpful at all (thank God for the internet). I have 1 W-2, I live at home and am claimed as a dependent so I file a simple, free 1040. I hate that TurboTax takes me to another screen and asks at every chance they get if I want to upgrade to a version I have to pay for. They need to just make a link in the corner you can use if you decided to upgrade.
Date published: 2021-02-17
Rated 5 out of 5 by from Great service Fast easy. Messed up a little first time but then fastly correct it. Thanks
Date published: 2021-02-17
Rated 3 out of 5 by from Not as good as last year. I found this years format much more difficult to understand and fill out. I made a lot of mistakes and had to repeat.. Especially on schedule E. It took me twice as long as last year.
Date published: 2021-02-17
Rated 4 out of 5 by from Fast and Reliable Filed my taxes at my own pace and asked for help when needed at any time. Convenient!
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is easy! The system is very intuitive and easy to work through. This was my first time to use the system and called Customer Service twice and they promptly replied. I feel confident that my tax returns are accurate. Thank you!
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome My wife files our taxes and she is the best! Turbo Tax helps, too.
Date published: 2021-02-17
Rated 1 out of 5 by from TurboTax is awful! Ridiculously long and complicated. A simple return, using standard deducrion, with SS and one pension as income took aver an hour. I could have done it on paper in less than 5 minutes. Never again.
Date published: 2021-02-17
Rated 5 out of 5 by from Quick and Easy It was my first time ever filing taxes for myself and I have no complaints. TurboTax was quick, efficient, and straight forward in their directing you through each step to file.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 4074