TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from great product soooooooooooooooooooooooooooooooooo Easy!!!!!!!!!!!!!!!!
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is awesome! I have used Turbo Tax year before as well and the whole process was so smooth that i could do everything by myself. This year things changed on my end professionally with a side business - i needed help and i got the best help through Elizabeth - extremely professional, knowledgable, listens to you and answers your questions promptly. Best Experience ever
Date published: 2022-03-25
Rated 5 out of 5 by from Great GREAT! Will use again next year when tax time arrives.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax is great Filing taxes with Turbo Tax makes things less stressful. They make the process easy, and do everything for you. The only thing I do not like is not being able to see the form I'm filling out. Just would like to make sure the information is going on the correct form.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is on my list of Highly Recommended Prod Required minimal support. Easy to use. Like that you see the tax impact of each entry
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax is awesome Amazing! Easy follow along steps! Quick and very straightforward
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax was helpful Convenient, fast, knowledgeable!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-25
Rated 2 out of 5 by from Mixed feelings - Joyce was TERRIBLE I was first paired with Joyce - who was truly disgusting to me. We started off quite pleasant and I was timely and thorough with all my responses and documentation - but Joyce called me after reviewing everything and all but accused me of being a criminal - suggesting that if she did my return "I wouldn't be happy with the results because...well I just can't say". Joyce implied that I was fudging my return - which is 100% completely untrue. I was truly appalled and I would honestly like a record of the Phone call when this happened. It should be in your files as I know your recorded it. She ended the call by saying she would not do my taxes. I almost left TurboTax altogether at that point but then decided to try one more accountant - which ended up being Sam. Same did a fine job and I don't have any complaints about him. But I will never think about the TurboTax brand the way I used to thanks to the terrible experience I had with Joyce. Again, please do let me know if you can find the recording. I'd like a copy of it.
Date published: 2022-03-25
Rated 5 out of 5 by from turbo tax review the turbo tax package is very good, easy to follow very complicated tax laws
Date published: 2022-03-25
Rated 5 out of 5 by from Excellent Great software for doing your taxes. I recommend using it to everyone.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4072
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great product soooooooooooooooooooooooooooooooooo Easy!!!!!!!!!!!!!!!!
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is awesome! I have used Turbo Tax year before as well and the whole process was so smooth that i could do everything by myself. This year things changed on my end professionally with a side business - i needed help and i got the best help through Elizabeth - extremely professional, knowledgable, listens to you and answers your questions promptly. Best Experience ever
Date published: 2022-03-25
Rated 5 out of 5 by from Great GREAT! Will use again next year when tax time arrives.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax is great Filing taxes with Turbo Tax makes things less stressful. They make the process easy, and do everything for you. The only thing I do not like is not being able to see the form I'm filling out. Just would like to make sure the information is going on the correct form.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is on my list of Highly Recommended Prod Required minimal support. Easy to use. Like that you see the tax impact of each entry
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax is awesome Amazing! Easy follow along steps! Quick and very straightforward
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax was helpful Convenient, fast, knowledgeable!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-25
Rated 2 out of 5 by from Mixed feelings - Joyce was TERRIBLE I was first paired with Joyce - who was truly disgusting to me. We started off quite pleasant and I was timely and thorough with all my responses and documentation - but Joyce called me after reviewing everything and all but accused me of being a criminal - suggesting that if she did my return "I wouldn't be happy with the results because...well I just can't say". Joyce implied that I was fudging my return - which is 100% completely untrue. I was truly appalled and I would honestly like a record of the Phone call when this happened. It should be in your files as I know your recorded it. She ended the call by saying she would not do my taxes. I almost left TurboTax altogether at that point but then decided to try one more accountant - which ended up being Sam. Same did a fine job and I don't have any complaints about him. But I will never think about the TurboTax brand the way I used to thanks to the terrible experience I had with Joyce. Again, please do let me know if you can find the recording. I'd like a copy of it.
Date published: 2022-03-25
Rated 5 out of 5 by from turbo tax review the turbo tax package is very good, easy to follow very complicated tax laws
Date published: 2022-03-25
Rated 5 out of 5 by from Excellent Great software for doing your taxes. I recommend using it to everyone.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4072