TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Still the best way to go. Our return is pretty simple but I like the TurboTax format that makes me look carefully at everything.
Date published: 2022-03-25
Rated 5 out of 5 by from Couldn't be much easier! Led me step-by-step, like holding my hand, which I surely needed. The few occasions where I ran into obstacles, an expert was there shortly to chat, and it was resolved quickly.
Date published: 2022-03-25
Rated 5 out of 5 by from Easy to use Easy to use. Easy to file and pay taxes. Faster than how I use to do my taxes.
Date published: 2022-03-25
Rated 5 out of 5 by from Justice did a fantastic job Justice was responsive and helpful. I can tell he did a great job and was diligent. His attention to detail is appreciated.
Date published: 2022-03-25
Rated 4 out of 5 by from Love Turbo Tax, However Beware the Auto Fees I really like Turbo Tax and have used it for years. The customer service is great and accessible- However be aware the upcharges- Uncheck the boxes if you dont want additional fees/ services added. It is persistent on almost every screen at the end, pay close attention and uncheck services you don't need or want!
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax Terrific Easy, efficient, links for additional info handy, keeps your place. Phew...
Date published: 2022-03-25
Rated 5 out of 5 by from Very efficient Joseph was patient and clear on his instructions and explanation and easy to be reached. Great help
Date published: 2022-03-25
Rated 2 out of 5 by from Not happy with the fees I am not giving you a higher rate because you charge to much. Next year I will no longer use your services.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is amazing! Thank goodness for TurboTax! So easy to use and they make it painless! They walk you through all of the steps. This is our 8th year in a row and we will continue to use it.
Date published: 2022-03-25
Rated 5 out of 5 by from We have used Turbo Taxfor several years. Government tax forms are complex and not always easy to access. The TurboTax interview format works, as long as you dig down through all the options. They supply all the forms and do all the math. The electronic import from financial institutions is also helpful.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4064
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Still the best way to go. Our return is pretty simple but I like the TurboTax format that makes me look carefully at everything.
Date published: 2022-03-25
Rated 5 out of 5 by from Couldn't be much easier! Led me step-by-step, like holding my hand, which I surely needed. The few occasions where I ran into obstacles, an expert was there shortly to chat, and it was resolved quickly.
Date published: 2022-03-25
Rated 5 out of 5 by from Easy to use Easy to use. Easy to file and pay taxes. Faster than how I use to do my taxes.
Date published: 2022-03-25
Rated 5 out of 5 by from Justice did a fantastic job Justice was responsive and helpful. I can tell he did a great job and was diligent. His attention to detail is appreciated.
Date published: 2022-03-25
Rated 4 out of 5 by from Love Turbo Tax, However Beware the Auto Fees I really like Turbo Tax and have used it for years. The customer service is great and accessible- However be aware the upcharges- Uncheck the boxes if you dont want additional fees/ services added. It is persistent on almost every screen at the end, pay close attention and uncheck services you don't need or want!
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax Terrific Easy, efficient, links for additional info handy, keeps your place. Phew...
Date published: 2022-03-25
Rated 5 out of 5 by from Very efficient Joseph was patient and clear on his instructions and explanation and easy to be reached. Great help
Date published: 2022-03-25
Rated 2 out of 5 by from Not happy with the fees I am not giving you a higher rate because you charge to much. Next year I will no longer use your services.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is amazing! Thank goodness for TurboTax! So easy to use and they make it painless! They walk you through all of the steps. This is our 8th year in a row and we will continue to use it.
Date published: 2022-03-25
Rated 5 out of 5 by from We have used Turbo Taxfor several years. Government tax forms are complex and not always easy to access. The TurboTax interview format works, as long as you dig down through all the options. They supply all the forms and do all the math. The electronic import from financial institutions is also helpful.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4064