TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Great product but still some odd stuff Overall great product, but every year, I have to mess with Turbotax's handling of Roth IRAs manually. It is always saying I owe more when that's not the case.
Date published: 2022-03-26
Rated 5 out of 5 by from So easy t use and very helpful! Had answers to all my questions and the helpful question marks for identifying what they were asking for were perfect.
Date published: 2022-03-26
Rated 4 out of 5 by from TurboTax Made it Easy Again Just like advertised, the software walked me through every step. In some cases, it still required some research, but it made filing easy.
Date published: 2022-03-26
Rated 5 out of 5 by from Reassuring and dependable every year. I like the expert format and clarity Turbo Tax provides and guides me from step-to-step through the entire process.
Date published: 2022-03-26
Rated 5 out of 5 by from VERY HELPFUL My Tax Expert Olga was amazing, She kept me informed about everything that was going on with our return.
Date published: 2022-03-26
Rated 2 out of 5 by from Constant Up-Selling The constant up-selling is really irritating. The only reason I use TurboTax is that I already have info entered from previous years.
Date published: 2022-03-26
Rated 2 out of 5 by from State file NOT FREE Evey year you claim there is a free state file but i have never received it yet. I have asked year after year to fix it. But it will tell you there is a free state tax file but then it charges you at the end.
Date published: 2022-03-26
Rated 5 out of 5 by from Easy Peasy Always an easy process and I feel confident that the filing is correct
Date published: 2022-03-26
Rated 5 out of 5 by from Full Service Turbo Tax an Exceptional Product Melodie is a consummate professional possessing best in class analytical and communications skills
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax and Joseph - Great, Easy, Fun Working with Joseph at Turbo Tax made filing easy to understand and simple to do...
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4009
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great product but still some odd stuff Overall great product, but every year, I have to mess with Turbotax's handling of Roth IRAs manually. It is always saying I owe more when that's not the case.
Date published: 2022-03-26
Rated 5 out of 5 by from So easy t use and very helpful! Had answers to all my questions and the helpful question marks for identifying what they were asking for were perfect.
Date published: 2022-03-26
Rated 4 out of 5 by from TurboTax Made it Easy Again Just like advertised, the software walked me through every step. In some cases, it still required some research, but it made filing easy.
Date published: 2022-03-26
Rated 5 out of 5 by from Reassuring and dependable every year. I like the expert format and clarity Turbo Tax provides and guides me from step-to-step through the entire process.
Date published: 2022-03-26
Rated 5 out of 5 by from VERY HELPFUL My Tax Expert Olga was amazing, She kept me informed about everything that was going on with our return.
Date published: 2022-03-26
Rated 2 out of 5 by from Constant Up-Selling The constant up-selling is really irritating. The only reason I use TurboTax is that I already have info entered from previous years.
Date published: 2022-03-26
Rated 2 out of 5 by from State file NOT FREE Evey year you claim there is a free state file but i have never received it yet. I have asked year after year to fix it. But it will tell you there is a free state tax file but then it charges you at the end.
Date published: 2022-03-26
Rated 5 out of 5 by from Easy Peasy Always an easy process and I feel confident that the filing is correct
Date published: 2022-03-26
Rated 5 out of 5 by from Full Service Turbo Tax an Exceptional Product Melodie is a consummate professional possessing best in class analytical and communications skills
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax and Joseph - Great, Easy, Fun Working with Joseph at Turbo Tax made filing easy to understand and simple to do...
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4009