TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is great Turbo Tax Live Deluxe gives peace of mind, even though I did not speak to a live person.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is GREAT! Used turbo tax for about four decade's find it simple and easy.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbotax is great. Turbotax covered everything, Every form I had was addressed.
Date published: 2022-03-26
Rated 5 out of 5 by from First time using Turbo Tax This was my first time filing my taxes on my own. The Turbo tax tools are very easy to use. In addition their Customer Service is spectacular.
Date published: 2022-03-26
Rated 2 out of 5 by from Confusing and not always automatic. OK product. Like that it saves previous year. Some areas don't automatically prompt you to review. You have to be careful, or you might skip over some areas that give you credit. Confusing how it prompts you to fill in areas it deems as an error, yet they should have requested the information earlier. Confusing this year compared to the past several years. It seems like it is getting worse.
Date published: 2022-03-26
Rated 5 out of 5 by from Was scared but everything worked out This was our first time filing taxes with our personal taxes for a business we started in 2021. It was a scary ordeal because we didn't want to make any mistakes. But by answering all of the questions properly and thinking about each deduction that turbo tax walked us through, we finished without many issues.
Date published: 2022-03-26
Rated 5 out of 5 by from Love Turbo Tax Turbo tax has always worked great for me!! I can always depend on the helpful question mark buttons to let me know what certain things are.
Date published: 2022-03-26
Rated 1 out of 5 by from worse experience since using turbo tax could not enter infor for my pension r-1099 in to section I was supposed to enter had to use a different method wasted a lot of time had to have password / user and I did not have that never needed it in prior years plus turbo tax charged my $98 when I was suppose to be charged $59. I will follow up
Date published: 2022-03-26
Rated 5 out of 5 by from This is the most efficient program I have used My tax expert was just that an expert in her field. She had all the right answers and I enjoyed the conversation with her explaining my taxes.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is a blessing First time filing taxes. Got a headache trying to do it myself. TurboTax is great.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3963
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great Turbo Tax Live Deluxe gives peace of mind, even though I did not speak to a live person.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is GREAT! Used turbo tax for about four decade's find it simple and easy.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbotax is great. Turbotax covered everything, Every form I had was addressed.
Date published: 2022-03-26
Rated 5 out of 5 by from First time using Turbo Tax This was my first time filing my taxes on my own. The Turbo tax tools are very easy to use. In addition their Customer Service is spectacular.
Date published: 2022-03-26
Rated 2 out of 5 by from Confusing and not always automatic. OK product. Like that it saves previous year. Some areas don't automatically prompt you to review. You have to be careful, or you might skip over some areas that give you credit. Confusing how it prompts you to fill in areas it deems as an error, yet they should have requested the information earlier. Confusing this year compared to the past several years. It seems like it is getting worse.
Date published: 2022-03-26
Rated 5 out of 5 by from Was scared but everything worked out This was our first time filing taxes with our personal taxes for a business we started in 2021. It was a scary ordeal because we didn't want to make any mistakes. But by answering all of the questions properly and thinking about each deduction that turbo tax walked us through, we finished without many issues.
Date published: 2022-03-26
Rated 5 out of 5 by from Love Turbo Tax Turbo tax has always worked great for me!! I can always depend on the helpful question mark buttons to let me know what certain things are.
Date published: 2022-03-26
Rated 1 out of 5 by from worse experience since using turbo tax could not enter infor for my pension r-1099 in to section I was supposed to enter had to use a different method wasted a lot of time had to have password / user and I did not have that never needed it in prior years plus turbo tax charged my $98 when I was suppose to be charged $59. I will follow up
Date published: 2022-03-26
Rated 5 out of 5 by from This is the most efficient program I have used My tax expert was just that an expert in her field. She had all the right answers and I enjoyed the conversation with her explaining my taxes.
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is a blessing First time filing taxes. Got a headache trying to do it myself. TurboTax is great.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3963