TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from greart it was extremely easy to use Turbo Tax. I will do again next yeart
Date published: 2022-03-27
Rated 5 out of 5 by from Very good service! Expert was knowledgeable, communication was good and she gave me peace of mind.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome, Clear and easy to use I'm a 24yr graduating student and able to file taxes myself through TBTax!
Date published: 2022-03-27
Rated 4 out of 5 by from Am I doing it right? I went through the whole process, but I never used my 1095-B and C, so not sure I'm doing it right. In the end I owed taxes, so I don't no if anything went wrong somewhere. I usually have a refund. Overall, the TurboTax process is pretty simple.
Date published: 2022-03-27
Rated 5 out of 5 by from You're getting better all te time Good job with avoiding confusing statements this time around
Date published: 2022-03-27
Rated 5 out of 5 by from Expert Help is Awesome We've been using Turbo Tax for 7 years. This was the first year we used the "extra help" feature. I got a call back in less than 5 minutes. The person who called was professional, friendly, and expertly answered my questions regarding a K-1 form. We were delighted with the help and will definitely continue to use Turbo Tax!
Date published: 2022-03-27
Rated 3 out of 5 by from Confusing compared to past years!!! while steps are fairly straight forward, import feature very cumbersome compared to past years. Also, past years return information not gathered for comparison!!!
Date published: 2022-03-27
Rated 5 out of 5 by from Great long term service I have been using Turbo tx for years, 5 years just with this account. They are amazing and always helpful, should anything arise.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is pretty good! Pretty good, only wish Self-Employed was a little cheaper to use, but received more on Tax Return!
Date published: 2022-03-27
Rated 5 out of 5 by from Great!!! I am so satisfied with Turbo Tax HAPPY ! They did a wonderful job and customer service is fanstantic
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3886
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from greart it was extremely easy to use Turbo Tax. I will do again next yeart
Date published: 2022-03-27
Rated 5 out of 5 by from Very good service! Expert was knowledgeable, communication was good and she gave me peace of mind.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome, Clear and easy to use I'm a 24yr graduating student and able to file taxes myself through TBTax!
Date published: 2022-03-27
Rated 4 out of 5 by from Am I doing it right? I went through the whole process, but I never used my 1095-B and C, so not sure I'm doing it right. In the end I owed taxes, so I don't no if anything went wrong somewhere. I usually have a refund. Overall, the TurboTax process is pretty simple.
Date published: 2022-03-27
Rated 5 out of 5 by from You're getting better all te time Good job with avoiding confusing statements this time around
Date published: 2022-03-27
Rated 5 out of 5 by from Expert Help is Awesome We've been using Turbo Tax for 7 years. This was the first year we used the "extra help" feature. I got a call back in less than 5 minutes. The person who called was professional, friendly, and expertly answered my questions regarding a K-1 form. We were delighted with the help and will definitely continue to use Turbo Tax!
Date published: 2022-03-27
Rated 3 out of 5 by from Confusing compared to past years!!! while steps are fairly straight forward, import feature very cumbersome compared to past years. Also, past years return information not gathered for comparison!!!
Date published: 2022-03-27
Rated 5 out of 5 by from Great long term service I have been using Turbo tx for years, 5 years just with this account. They are amazing and always helpful, should anything arise.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is pretty good! Pretty good, only wish Self-Employed was a little cheaper to use, but received more on Tax Return!
Date published: 2022-03-27
Rated 5 out of 5 by from Great!!! I am so satisfied with Turbo Tax HAPPY ! They did a wonderful job and customer service is fanstantic
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3886