TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Attention to detail is poor Dealing with a form used for IRA disaster contributions was terrible (8915-F). Instructions were incorrect, phone support was no help and asked me to call IRS. Luckily someone on Reddit ran into the same problem so I could resolve, in part by NOT following the directions. Please get your act together, TurboTax.
Date published: 2022-03-28
Rated 5 out of 5 by from Made stress free! Allowed for referencing and live chat if needed. This could be stressful but made not to stress us and always gave helpful explanations when needed.
Date published: 2022-03-28
Rated 4 out of 5 by from Turbo tax gets the job done It is very helpful but expensive depending on what you need.
Date published: 2022-03-28
Rated 5 out of 5 by from Great Software, Definitely Recommend! In filing my return, I ran into a few situations that needed clarification. Their online/phone support was excellent. In no time the issues were addressed. The software makes the filing of the return seamless, informative, and true to its name "intuitive". Recommend it!!
Date published: 2022-03-28
Rated 5 out of 5 by from Great Free Edition Easy to file a simple return with questions to walk you through the return.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is Fast and Easy! I have been using Turbo Tax for years and it gets easier every year. It walks you through step by step to make sure you don't miss anything. I will continue to use it every year.
Date published: 2022-03-28
Rated 5 out of 5 by from A Satisfied TurboTax Customer Easy to use and file taxes! Very intuitive with great explanations.
Date published: 2022-03-28
Rated 3 out of 5 by from Turbo Tax is looking out of date. No where it tells you what to do with Form 1095-B. Additional cost to e-file state taxes. Turbo should help fight to make taxes simpler
Date published: 2022-03-28
Rated 3 out of 5 by from Turbo tax is too expensive Turbo Tax has too many fees. Your service is convenient but you are now taking advantage.
Date published: 2022-03-28
Rated 4 out of 5 by from Solid, not perfect, but solid They makes taxes easier. The only drawback is they don't connect to financial institutions as simple as they say.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3862
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Attention to detail is poor Dealing with a form used for IRA disaster contributions was terrible (8915-F). Instructions were incorrect, phone support was no help and asked me to call IRS. Luckily someone on Reddit ran into the same problem so I could resolve, in part by NOT following the directions. Please get your act together, TurboTax.
Date published: 2022-03-28
Rated 5 out of 5 by from Made stress free! Allowed for referencing and live chat if needed. This could be stressful but made not to stress us and always gave helpful explanations when needed.
Date published: 2022-03-28
Rated 4 out of 5 by from Turbo tax gets the job done It is very helpful but expensive depending on what you need.
Date published: 2022-03-28
Rated 5 out of 5 by from Great Software, Definitely Recommend! In filing my return, I ran into a few situations that needed clarification. Their online/phone support was excellent. In no time the issues were addressed. The software makes the filing of the return seamless, informative, and true to its name "intuitive". Recommend it!!
Date published: 2022-03-28
Rated 5 out of 5 by from Great Free Edition Easy to file a simple return with questions to walk you through the return.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is Fast and Easy! I have been using Turbo Tax for years and it gets easier every year. It walks you through step by step to make sure you don't miss anything. I will continue to use it every year.
Date published: 2022-03-28
Rated 5 out of 5 by from A Satisfied TurboTax Customer Easy to use and file taxes! Very intuitive with great explanations.
Date published: 2022-03-28
Rated 3 out of 5 by from Turbo Tax is looking out of date. No where it tells you what to do with Form 1095-B. Additional cost to e-file state taxes. Turbo should help fight to make taxes simpler
Date published: 2022-03-28
Rated 3 out of 5 by from Turbo tax is too expensive Turbo Tax has too many fees. Your service is convenient but you are now taking advantage.
Date published: 2022-03-28
Rated 4 out of 5 by from Solid, not perfect, but solid They makes taxes easier. The only drawback is they don't connect to financial institutions as simple as they say.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3862