TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
Own a home
Kids
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Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
annoyed in CO from
No new identify yourself questions
Overall the experience was good. However, there are now sooooo many identification fields and verifications that I may file paper next year. I am sure half of what I was asked to verify went straight to the marketing division. NOT COOL.
Date published: 2021-02-16
Rated 4 out of 5 by
Mrmryohl from
Easy, User Friendly
Turbo tax is easy step by step, makes taxes less stressful.
Date published: 2021-02-16
Rated 5 out of 5 by
Taxpayertaxslayer from
Intuitive
Great experience filing with TurboTax. They were easy and intuitive. I received excellent customer service.
Date published: 2021-02-16
Rated 2 out of 5 by
MarkinYokosuka from
PRODUCT SUCKS DEALING WITH MY JAPAN ADDRESS
My Japanese address would not be accepted at several areas within the product; including my credit card payment.
Date published: 2021-02-16
Rated 3 out of 5 by
MBManny from
TurboTax is quick, Has gotten more expensive
When I first started using TurboTax a few years back I loved it. It was easy, it explained everything I didn't understand. Now, TurboTax has the same features but seems to be charging way more! TurboTax has the option to get help from a real expert, but if I didn't use this feature I don't feel the price of "deluxe" is worth it. I didn't see the new value of the "Deluxe" from what I've experienced in years before.
Date published: 2021-02-16
Rated 5 out of 5 by
Gabby_24 from
Extremely happy with Turbo Tax
It was easy to file my taxes for the first time. I will be using Turbo Tax next year.
Date published: 2021-02-16
Rated 5 out of 5 by
Crabmom72534 from
Painless, quick and free
Took less than an hour! Thank you! Will definitely use it again and again.
Date published: 2021-02-16
Rated 5 out of 5 by
Tyrbo77 from
Awesome...good
Very easy way to file for stimulus if you didnt get the 2nd paymemr
Date published: 2021-02-16
Rated 5 out of 5 by
samvdb98 from
Simple
Simple, quick, easy. It would be nice to start looking for tax deductions on home improvements during the year I'm filing.
Date published: 2021-02-16
Rated 2 out of 5 by
BDN48 from
Should be more upfront around fees
It should be clearer to the consumer what fees a filer is subject to. It simply isn't good business and a good reminder to not use services like this and look elsewhere. There certainly are places where it is cheaper. And a consumer can simply do this for free-- I'll keep this in mind for next year. Disappointed in TurboTax this year.
All TurboTax® Offerings Reviews - Page 3854
Date published: 2021-02-16
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
annoyed in CO from
No new identify yourself questions
Overall the experience was good. However, there are now sooooo many identification fields and verifications that I may file paper next year. I am sure half of what I was asked to verify went straight to the marketing division. NOT COOL.
Date published: 2021-02-16
Rated 4 out of 5 by
Mrmryohl from
Easy, User Friendly
Turbo tax is easy step by step, makes taxes less stressful.
Date published: 2021-02-16
Rated 5 out of 5 by
Taxpayertaxslayer from
Intuitive
Great experience filing with TurboTax. They were easy and intuitive. I received excellent customer service.
Date published: 2021-02-16
Rated 2 out of 5 by
MarkinYokosuka from
PRODUCT SUCKS DEALING WITH MY JAPAN ADDRESS
My Japanese address would not be accepted at several areas within the product; including my credit card payment.
Date published: 2021-02-16
Rated 3 out of 5 by
MBManny from
TurboTax is quick, Has gotten more expensive
When I first started using TurboTax a few years back I loved it. It was easy, it explained everything I didn't understand. Now, TurboTax has the same features but seems to be charging way more! TurboTax has the option to get help from a real expert, but if I didn't use this feature I don't feel the price of "deluxe" is worth it. I didn't see the new value of the "Deluxe" from what I've experienced in years before.
Date published: 2021-02-16
Rated 5 out of 5 by
Gabby_24 from
Extremely happy with Turbo Tax
It was easy to file my taxes for the first time. I will be using Turbo Tax next year.
Date published: 2021-02-16
Rated 5 out of 5 by
Crabmom72534 from
Painless, quick and free
Took less than an hour! Thank you! Will definitely use it again and again.
Date published: 2021-02-16
Rated 5 out of 5 by
Tyrbo77 from
Awesome...good
Very easy way to file for stimulus if you didnt get the 2nd paymemr
Date published: 2021-02-16
Rated 5 out of 5 by
samvdb98 from
Simple
Simple, quick, easy. It would be nice to start looking for tax deductions on home improvements during the year I'm filing.
Date published: 2021-02-16
Rated 2 out of 5 by
BDN48 from
Should be more upfront around fees
It should be clearer to the consumer what fees a filer is subject to. It simply isn't good business and a good reminder to not use services like this and look elsewhere. There certainly are places where it is cheaper. And a consumer can simply do this for free-- I'll keep this in mind for next year. Disappointed in TurboTax this year.
All TurboTax® Offerings Reviews - Page 3854
Date published: 2021-02-16