TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from William It was good as it has been in various previous years
Date published: 2021-02-22
Rated 5 out of 5 by from Super Reliable I like that Turbo Tax is able to retrieve your info for you, so you don't have to take a lot of time to input number values. All questions are explained well, with the (?) icon.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and very helpful I love turbo tax. I was referred by friends. They always use you.
Date published: 2021-02-22
Rated 5 out of 5 by from this is a great product I really like it, test this is a great product I really like it, test, just a test
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbo Tax!! Thank you for allowing me to be able to file my taxes on my own and getting me the best refund I could have. 8 yrs strong with Turbo Tax!!!
Date published: 2021-02-22
Rated 5 out of 5 by from EASY Great job getting all the deductions and simple directions
Date published: 2021-02-22
Rated 1 out of 5 by from NOT FREE I used Turbo tax in the past because it was 0$ but today I had to pay $120 extra and am not happy. I will not be using your services again. It's not fair to be charged extra for forms I need.
Date published: 2021-02-22
Rated 2 out of 5 by from Could Be Better Your free help option does NOT work well, & making changes to your return is VERY DIFFICULT! I had to restart 3 TIMES just so i could do it right, would have saved hours of my time if i could have edited it easier.
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO TAX =AWESOME Easy to navigate and understand. Guides you step by step and its quick
Date published: 2021-02-22
Rated 1 out of 5 by from $40 CHARGE FOR CHOOSING TO PAY FEES WITH REFUND I've always filed my taxes online. However, I always pay the processing fees out of pocket. I didn't have the fees this time as I took a hit due to COVID. So, imagine my surprise when I see the $80 filing fee, plus an additional $40 for choosing to have my $80 fee deducted from my federal refund. That was $120 total which is a tad bit excessive to me.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 3840
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from William It was good as it has been in various previous years
Date published: 2021-02-22
Rated 5 out of 5 by from Super Reliable I like that Turbo Tax is able to retrieve your info for you, so you don't have to take a lot of time to input number values. All questions are explained well, with the (?) icon.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and very helpful I love turbo tax. I was referred by friends. They always use you.
Date published: 2021-02-22
Rated 5 out of 5 by from this is a great product I really like it, test this is a great product I really like it, test, just a test
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbo Tax!! Thank you for allowing me to be able to file my taxes on my own and getting me the best refund I could have. 8 yrs strong with Turbo Tax!!!
Date published: 2021-02-22
Rated 5 out of 5 by from EASY Great job getting all the deductions and simple directions
Date published: 2021-02-22
Rated 1 out of 5 by from NOT FREE I used Turbo tax in the past because it was 0$ but today I had to pay $120 extra and am not happy. I will not be using your services again. It's not fair to be charged extra for forms I need.
Date published: 2021-02-22
Rated 2 out of 5 by from Could Be Better Your free help option does NOT work well, & making changes to your return is VERY DIFFICULT! I had to restart 3 TIMES just so i could do it right, would have saved hours of my time if i could have edited it easier.
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO TAX =AWESOME Easy to navigate and understand. Guides you step by step and its quick
Date published: 2021-02-22
Rated 1 out of 5 by from $40 CHARGE FOR CHOOSING TO PAY FEES WITH REFUND I've always filed my taxes online. However, I always pay the processing fees out of pocket. I didn't have the fees this time as I took a hit due to COVID. So, imagine my surprise when I see the $80 filing fee, plus an additional $40 for choosing to have my $80 fee deducted from my federal refund. That was $120 total which is a tad bit excessive to me.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 3840