TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from my tax better have a smart phone or someone in house that has one.i live alone and had to wait till my son could get to my house,he works 2 jobs
Date published: 2022-03-28
Rated 5 out of 5 by from Simple & Easy to Use Tax information from last year was pulled in saving time. Each page was self explanatory and easy to understand.
Date published: 2022-03-28
Rated 4 out of 5 by from Turbotax gets tougher every year It's harder every year to use, or perhaps it's my age- I'm 95. Could you develop a simpler version for us seniors?
Date published: 2022-03-28
Rated 5 out of 5 by from AWESOME!!!! The ease of navigating and getting thru each location, with full support along the way!!
Date published: 2022-03-28
Rated 5 out of 5 by from Very easy to use!!!! Very helpful and easy to use site. Went through and did our taxes in about an hour.
Date published: 2022-03-28
Rated 5 out of 5 by from TT IT WAS FINE. SEEMED EASIER THAN LAST YEAR. CREDIT KARMA PART WAS SLIGHTLY CONFUSING
Date published: 2022-03-28
Rated 5 out of 5 by from Excellent I filed my own taxes with Turbo Tax and i found it very accommodating and easy to use. But then I have used it in the past
Date published: 2022-03-28
Rated 5 out of 5 by from Outstanding Tax Return Preparation As a user of Turbo Tax online for the past several years, a flawless process for my 2021 tax. The few snags I experienced were results of my mistakes; no problems with Turbo Tax!
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is great. Easy to use and very helpful when I had a question.
Date published: 2022-03-28
Rated 3 out of 5 by from Turbo Tax Double Billed my State Return I purchased the federal return with state tax paid. At the onset, TurboTax verified I purchased State Return, but on submitting State Return, another payment of $25 was required to send my State Tax form. Only one state return involved.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3819
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from my tax better have a smart phone or someone in house that has one.i live alone and had to wait till my son could get to my house,he works 2 jobs
Date published: 2022-03-28
Rated 5 out of 5 by from Simple & Easy to Use Tax information from last year was pulled in saving time. Each page was self explanatory and easy to understand.
Date published: 2022-03-28
Rated 4 out of 5 by from Turbotax gets tougher every year It's harder every year to use, or perhaps it's my age- I'm 95. Could you develop a simpler version for us seniors?
Date published: 2022-03-28
Rated 5 out of 5 by from AWESOME!!!! The ease of navigating and getting thru each location, with full support along the way!!
Date published: 2022-03-28
Rated 5 out of 5 by from Very easy to use!!!! Very helpful and easy to use site. Went through and did our taxes in about an hour.
Date published: 2022-03-28
Rated 5 out of 5 by from TT IT WAS FINE. SEEMED EASIER THAN LAST YEAR. CREDIT KARMA PART WAS SLIGHTLY CONFUSING
Date published: 2022-03-28
Rated 5 out of 5 by from Excellent I filed my own taxes with Turbo Tax and i found it very accommodating and easy to use. But then I have used it in the past
Date published: 2022-03-28
Rated 5 out of 5 by from Outstanding Tax Return Preparation As a user of Turbo Tax online for the past several years, a flawless process for my 2021 tax. The few snags I experienced were results of my mistakes; no problems with Turbo Tax!
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is great. Easy to use and very helpful when I had a question.
Date published: 2022-03-28
Rated 3 out of 5 by from Turbo Tax Double Billed my State Return I purchased the federal return with state tax paid. At the onset, TurboTax verified I purchased State Return, but on submitting State Return, another payment of $25 was required to send my State Tax form. Only one state return involved.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3819