TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Local girl from the Bay from
Awesome, Easy, Fast
This was the best way to file my taxes. .Simple and EASY
Date published: 2021-02-25
Rated 5 out of 5 by
Swarlos from
Simple
Taxes are scary and this made it easy to follow along
Date published: 2021-02-25
Rated 5 out of 5 by
Jagarc from
Turbo tax is amazing!!!
Turbo makes it very easy for individuals like myself that are not very familiar with taxes to do. Thank You
Date published: 2021-02-25
Rated 5 out of 5 by
rozo47 from
Turbo tax is the greatest
Each live expert I talk to said they would call back in 5 minutes it was about 1 minute. All my questions were asked and resolved I was also offered to share my screen since the call back came with it. the agent helped me fill in what I did not understand. Thank You turbo tax.
Date published: 2021-02-25
Rated 5 out of 5 by
GOVNER from
TurboTax covers everything
All details are covered and corrections are easy to make.
Date published: 2021-02-25
Rated 5 out of 5 by
Matty Ice 19 from
Fast and Easy!
The process is quick and easy to understand. The professionals are very helpful on the phone as well!
Date published: 2021-02-25
Rated 5 out of 5 by
lexx11 from
turbo is the way to go .
This was my first time doing my taxes & i must say it was great . I didn't even need an assistant . The program went through each step without a problem . I really love it .
Date published: 2021-02-25
Rated 2 out of 5 by
Xavian S from
Hidden fees!
The cost initially stated $40 to file, and at the end it showed an additional $40! I ended up paying $80!!! Not sure if I would use this service again! I don't like surprises when it comes to fees.
Date published: 2021-02-25
Rated 5 out of 5 by
HanLeigh from
Very helpful
I was having some trouble getting my state form to go through but with Pamela’s help and guidance I was able to finally get it submitted.
Date published: 2021-02-25
Rated 2 out of 5 by
null from
Turbo Tax is Okay
I love turbo tax but this year I had to file as self employed. I've never had to until this year and it was very confusing. I also paid the extra amount and was still super confused. Was told I had to pay even more if I wanted the live tax advice. As a 20 year filing self employed for my first time I found the process frustrating.
All TurboTax® Offerings Reviews - Page 3790
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Local girl from the Bay from
Awesome, Easy, Fast
This was the best way to file my taxes. .Simple and EASY
Date published: 2021-02-25
Rated 5 out of 5 by
Swarlos from
Simple
Taxes are scary and this made it easy to follow along
Date published: 2021-02-25
Rated 5 out of 5 by
Jagarc from
Turbo tax is amazing!!!
Turbo makes it very easy for individuals like myself that are not very familiar with taxes to do. Thank You
Date published: 2021-02-25
Rated 5 out of 5 by
rozo47 from
Turbo tax is the greatest
Each live expert I talk to said they would call back in 5 minutes it was about 1 minute. All my questions were asked and resolved I was also offered to share my screen since the call back came with it. the agent helped me fill in what I did not understand. Thank You turbo tax.
Date published: 2021-02-25
Rated 5 out of 5 by
GOVNER from
TurboTax covers everything
All details are covered and corrections are easy to make.
Date published: 2021-02-25
Rated 5 out of 5 by
Matty Ice 19 from
Fast and Easy!
The process is quick and easy to understand. The professionals are very helpful on the phone as well!
Date published: 2021-02-25
Rated 5 out of 5 by
lexx11 from
turbo is the way to go .
This was my first time doing my taxes & i must say it was great . I didn't even need an assistant . The program went through each step without a problem . I really love it .
Date published: 2021-02-25
Rated 2 out of 5 by
Xavian S from
Hidden fees!
The cost initially stated $40 to file, and at the end it showed an additional $40! I ended up paying $80!!! Not sure if I would use this service again! I don't like surprises when it comes to fees.
Date published: 2021-02-25
Rated 5 out of 5 by
HanLeigh from
Very helpful
I was having some trouble getting my state form to go through but with Pamela’s help and guidance I was able to finally get it submitted.
Date published: 2021-02-25
Rated 2 out of 5 by
null from
Turbo Tax is Okay
I love turbo tax but this year I had to file as self employed. I've never had to until this year and it was very confusing. I also paid the extra amount and was still super confused. Was told I had to pay even more if I wanted the live tax advice. As a 20 year filing self employed for my first time I found the process frustrating.
All TurboTax® Offerings Reviews - Page 3790
Date published: 2021-02-25