TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from excellent service very knowledgeble very good service and very quick i am very happy with my return
Date published: 2022-10-12
Rated 4 out of 5 by from Turbo Tax is easy to use Turbo Tax is quite easy to use. I have been using it since it first came out. However, my only criticism is that it is very confusing when it to took me to the error page. It went to fix my forms and wanted me to enter myself as a business for a $1,000 check I got as a consultant.1099 NEC It made no sense, but I did the best I could. It would have been better to do this during the walk through and have explanations. I would not call this a business, but TT forced me to.
Date published: 2022-10-12
Rated 3 out of 5 by from can be deceptive re fees State tax included but at last second, another $25 charge
Date published: 2022-10-12
Rated 4 out of 5 by from Overall, very good. Great product; one regret- I miss the charts that compare year-to-year categories. Those were very helpful.
Date published: 2022-10-12
Rated 5 out of 5 by from Turbo Tax is the BEST! I used the " Speak to a Live Representative" feature 2x for the 2021 Taxes and both representatives were knowledgeable with 10 and 26 years of experience! My questions were answered and did not feel rushed! Easy User friendly too!
Date published: 2022-10-12
Rated 5 out of 5 by from Looking Good! This is the first year that I have e filed my personal return. I am learning but continue to be impressed with Turbo Tax. It is turning out to be a great program.
Date published: 2022-10-12
Rated 5 out of 5 by from Takes the Stress out of Taxes David was extremely knowledgable and made the process smooth
Date published: 2022-10-12
Rated 1 out of 5 by from TurboTax Premier and have several problems I had I have a rental property but Schedule E gave errors while filing. First I could not get the income from 1099 included, though I added the 1099, it simply would not show up on the Schedule E and on the 1040 forms. Then when I tried to file the tax it gave an error on number of days. I got an error saying enter number of days rented and if I entered a number there it said Royalty Income should not have number of days. If I zeroed it I still got an error saying enter number of days. This program turns you nuts and I would not recommend this for anybody.
Date published: 2022-10-12
Rated 5 out of 5 by from Turbo Tax junkie I have been using TurboTax for years. It takes the worry out of doing your own taxes.
Date published: 2022-10-12
Rated 5 out of 5 by from Great Product The ease of use and the ability to import from Quickbooks really rocks
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 3778
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from excellent service very knowledgeble very good service and very quick i am very happy with my return
Date published: 2022-10-12
Rated 4 out of 5 by from Turbo Tax is easy to use Turbo Tax is quite easy to use. I have been using it since it first came out. However, my only criticism is that it is very confusing when it to took me to the error page. It went to fix my forms and wanted me to enter myself as a business for a $1,000 check I got as a consultant.1099 NEC It made no sense, but I did the best I could. It would have been better to do this during the walk through and have explanations. I would not call this a business, but TT forced me to.
Date published: 2022-10-12
Rated 3 out of 5 by from can be deceptive re fees State tax included but at last second, another $25 charge
Date published: 2022-10-12
Rated 4 out of 5 by from Overall, very good. Great product; one regret- I miss the charts that compare year-to-year categories. Those were very helpful.
Date published: 2022-10-12
Rated 5 out of 5 by from Turbo Tax is the BEST! I used the " Speak to a Live Representative" feature 2x for the 2021 Taxes and both representatives were knowledgeable with 10 and 26 years of experience! My questions were answered and did not feel rushed! Easy User friendly too!
Date published: 2022-10-12
Rated 5 out of 5 by from Looking Good! This is the first year that I have e filed my personal return. I am learning but continue to be impressed with Turbo Tax. It is turning out to be a great program.
Date published: 2022-10-12
Rated 5 out of 5 by from Takes the Stress out of Taxes David was extremely knowledgable and made the process smooth
Date published: 2022-10-12
Rated 1 out of 5 by from TurboTax Premier and have several problems I had I have a rental property but Schedule E gave errors while filing. First I could not get the income from 1099 included, though I added the 1099, it simply would not show up on the Schedule E and on the 1040 forms. Then when I tried to file the tax it gave an error on number of days. I got an error saying enter number of days rented and if I entered a number there it said Royalty Income should not have number of days. If I zeroed it I still got an error saying enter number of days. This program turns you nuts and I would not recommend this for anybody.
Date published: 2022-10-12
Rated 5 out of 5 by from Turbo Tax junkie I have been using TurboTax for years. It takes the worry out of doing your own taxes.
Date published: 2022-10-12
Rated 5 out of 5 by from Great Product The ease of use and the ability to import from Quickbooks really rocks
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 3778