TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Matt909 from
GREAT!!
Nice and easy from start to finish. If any questions arise turbo tax is there to walk you through the process.
Date published: 2023-01-23
Rated 5 out of 5 by
debNmike4ever from
easy to use
Telephone help was there and called back when I had a question.
Date published: 2023-01-23
Rated 1 out of 5 by
Keke91 from
Do not like the fee
It says for 12 years now that this is free but every year I’ve had to pay something. It’s 200 dollars isn’t a little something. Even when I decline everything you keep trying to offer I’m still having to pay.
Date published: 2023-01-23
Rated 5 out of 5 by
Sdkopp391 from
Taxes made simple!
Everything is explained simply and thoroughly, easy for anyone who isn't familiar with all the in's and out's.
Date published: 2023-01-23
Rated 5 out of 5 by
Miggy705flora from
Excellent first time experience
Everything was easy and if you mess up and back page it doesn't erase anything took me a little time but very satisfied.
Date published: 2023-01-23
Rated 4 out of 5 by
Sem2009 from
don't ask for help
The system is going to walk you through what needs to be done. There is somethings recommend if you need to ask for help take screen shots where you are confused. As you will get feedback on something system says is fine because the person in the chat doesn't understand and doesn't get to see what you are looking at. I've been using the SW for 5 years now it does what you need.
Date published: 2023-01-23
Rated 5 out of 5 by
Memaw Chloe from
Easy Peasy Taxy Maxy
Turbo Tax is so easy to use. It's been 6 years using it, and I've never had any issues. I have peace of mind filing with Turbo Tax.
Date published: 2023-01-23
Rated 4 out of 5 by
Netty4 from
I love using turbotax
TurboTax is a great tool to file taxes online, and is very easy/quick
Date published: 2023-01-23
Rated 5 out of 5 by
GypseaSnow from
Amazing even with system troubles
They went above and beyond to make sure I got the help I needed.
Date published: 2023-01-23
Rated 5 out of 5 by
JenPorter94 from
Use every year!
So thankful for TurboTax! Love the easiness of it all.
All TurboTax® Offerings Reviews - Page 3759
Date published: 2023-01-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Matt909 from
GREAT!!
Nice and easy from start to finish. If any questions arise turbo tax is there to walk you through the process.
Date published: 2023-01-23
Rated 5 out of 5 by
debNmike4ever from
easy to use
Telephone help was there and called back when I had a question.
Date published: 2023-01-23
Rated 1 out of 5 by
Keke91 from
Do not like the fee
It says for 12 years now that this is free but every year I’ve had to pay something. It’s 200 dollars isn’t a little something. Even when I decline everything you keep trying to offer I’m still having to pay.
Date published: 2023-01-23
Rated 5 out of 5 by
Sdkopp391 from
Taxes made simple!
Everything is explained simply and thoroughly, easy for anyone who isn't familiar with all the in's and out's.
Date published: 2023-01-23
Rated 5 out of 5 by
Miggy705flora from
Excellent first time experience
Everything was easy and if you mess up and back page it doesn't erase anything took me a little time but very satisfied.
Date published: 2023-01-23
Rated 4 out of 5 by
Sem2009 from
don't ask for help
The system is going to walk you through what needs to be done. There is somethings recommend if you need to ask for help take screen shots where you are confused. As you will get feedback on something system says is fine because the person in the chat doesn't understand and doesn't get to see what you are looking at. I've been using the SW for 5 years now it does what you need.
Date published: 2023-01-23
Rated 5 out of 5 by
Memaw Chloe from
Easy Peasy Taxy Maxy
Turbo Tax is so easy to use. It's been 6 years using it, and I've never had any issues. I have peace of mind filing with Turbo Tax.
Date published: 2023-01-23
Rated 4 out of 5 by
Netty4 from
I love using turbotax
TurboTax is a great tool to file taxes online, and is very easy/quick
Date published: 2023-01-23
Rated 5 out of 5 by
GypseaSnow from
Amazing even with system troubles
They went above and beyond to make sure I got the help I needed.
Date published: 2023-01-23
Rated 5 out of 5 by
JenPorter94 from
Use every year!
So thankful for TurboTax! Love the easiness of it all.
All TurboTax® Offerings Reviews - Page 3759
Date published: 2023-01-23