TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from GREAT!! Nice and easy from start to finish. If any questions arise turbo tax is there to walk you through the process.
Date published: 2023-01-23
Rated 5 out of 5 by from easy to use Telephone help was there and called back when I had a question.
Date published: 2023-01-23
Rated 1 out of 5 by from Do not like the fee It says for 12 years now that this is free but every year I’ve had to pay something. It’s 200 dollars isn’t a little something. Even when I decline everything you keep trying to offer I’m still having to pay.
Date published: 2023-01-23
Rated 5 out of 5 by from Taxes made simple! Everything is explained simply and thoroughly, easy for anyone who isn't familiar with all the in's and out's.
Date published: 2023-01-23
Rated 5 out of 5 by from Excellent first time experience Everything was easy and if you mess up and back page it doesn't erase anything took me a little time but very satisfied.
Date published: 2023-01-23
Rated 4 out of 5 by from don't ask for help The system is going to walk you through what needs to be done. There is somethings recommend if you need to ask for help take screen shots where you are confused. As you will get feedback on something system says is fine because the person in the chat doesn't understand and doesn't get to see what you are looking at. I've been using the SW for 5 years now it does what you need.
Date published: 2023-01-23
Rated 5 out of 5 by from Easy Peasy Taxy Maxy Turbo Tax is so easy to use. It's been 6 years using it, and I've never had any issues. I have peace of mind filing with Turbo Tax.
Date published: 2023-01-23
Rated 4 out of 5 by from I love using turbotax TurboTax is a great tool to file taxes online, and is very easy/quick
Date published: 2023-01-23
Rated 5 out of 5 by from Amazing even with system troubles They went above and beyond to make sure I got the help I needed.
Date published: 2023-01-23
Rated 5 out of 5 by from Use every year! So thankful for TurboTax! Love the easiness of it all.
Date published: 2023-01-23
All TurboTax® Offerings Reviews - Page 3759
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from GREAT!! Nice and easy from start to finish. If any questions arise turbo tax is there to walk you through the process.
Date published: 2023-01-23
Rated 5 out of 5 by from easy to use Telephone help was there and called back when I had a question.
Date published: 2023-01-23
Rated 1 out of 5 by from Do not like the fee It says for 12 years now that this is free but every year I’ve had to pay something. It’s 200 dollars isn’t a little something. Even when I decline everything you keep trying to offer I’m still having to pay.
Date published: 2023-01-23
Rated 5 out of 5 by from Taxes made simple! Everything is explained simply and thoroughly, easy for anyone who isn't familiar with all the in's and out's.
Date published: 2023-01-23
Rated 5 out of 5 by from Excellent first time experience Everything was easy and if you mess up and back page it doesn't erase anything took me a little time but very satisfied.
Date published: 2023-01-23
Rated 4 out of 5 by from don't ask for help The system is going to walk you through what needs to be done. There is somethings recommend if you need to ask for help take screen shots where you are confused. As you will get feedback on something system says is fine because the person in the chat doesn't understand and doesn't get to see what you are looking at. I've been using the SW for 5 years now it does what you need.
Date published: 2023-01-23
Rated 5 out of 5 by from Easy Peasy Taxy Maxy Turbo Tax is so easy to use. It's been 6 years using it, and I've never had any issues. I have peace of mind filing with Turbo Tax.
Date published: 2023-01-23
Rated 4 out of 5 by from I love using turbotax TurboTax is a great tool to file taxes online, and is very easy/quick
Date published: 2023-01-23
Rated 5 out of 5 by from Amazing even with system troubles They went above and beyond to make sure I got the help I needed.
Date published: 2023-01-23
Rated 5 out of 5 by from Use every year! So thankful for TurboTax! Love the easiness of it all.
Date published: 2023-01-23
All TurboTax® Offerings Reviews - Page 3759