TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Turbo Tax Web Format Needs Work The product import feature failed to import files using the web browser. There was no way to import when to the automatic function failed to sync to my accounts (Was not impressed). Why could I not use the files I uploaded? I had to hand jam the whole document. Never had this issue using the desktop version. Also, what ever s/w updates your company released in the pass two weeks to the 2019 & 2020 cd version has caused my software to ask for reactivation over and over I am running out of licenses and I only have used 1 machine. I did not update my antivirus or change companies during this time period. I tried all 4 of your trouble shooting methods and none of them worked. This is a deal breaker for me. Fix this issue or I plan on finding other products in the future. Your tax expert was awesome and helpful but these software issues are a huge headache and made the experience this year unpleasant.
Date published: 2021-02-16
Rated 3 out of 5 by from CONFUSING TO FOLLOW Its not my first time using turbotax but this year was very confusing to deal with it, i had trouble figuring out my schedule C and made things very difficult for me to complete. Turns out i entered in my same vehicle 4 times without realizing it. had i submitted it as it was i would have been in trouble, so it forced me to have to call someone and upgrade and pay more money for their services. still less expensive than going to HR block though, they would have charged me over $400
Date published: 2021-02-16
Rated 5 out of 5 by from 10/10 would recommend I’ve filed for about 3 years with Turno Tax, last year I went to H&R and had nothing put delayed payments. That is why I came back to Turbo Tax, because I never had any issues or problems with my payments or returns. I will keep coming back every year.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is so convenient Fast and easy great experience every time. Thank you!
Date published: 2021-02-16
Rated 5 out of 5 by from I love Turbotax !! I love turbotax it walks you through step by step. I wasn't good and math and this program helps me to feel confident in what I'm doing thanks turbotax ❤
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is awesomely simple I have been using TurboxTax since 3 years and it has been awesome. not at all complex and everything is explained in detail
Date published: 2021-02-16
Rated 4 out of 5 by from BUSINESS AS USUAL ENTERING THE INFORMATION WAS SIMPLE AND QUICK. MY ONLY ISSUE IS THE ROBINHOOD LINK I WAS GIVEN WAS SUPPOSED TO TAKE $20 OFF AND IT DIDN'T HAPPEN SO I HAD TO PAY $30. I DON'T KNOW IF THIS WAS SUPPOSED TO BE A FREE FILE BECAUSE IT WAS THE DELUXE. OTHER THAN THAT, I HAVE ALWAYS ENJOYED USING TURBO TAX
Date published: 2021-02-16
Rated 5 out of 5 by from Amazing Really super easy to file and a fast process. recommend
Date published: 2021-02-16
Rated 1 out of 5 by from TurboTax - TOO EXPENSIVE I used to love turbo tax because of the low price to file taxes, but I am now paying $150 when I used to pay way less. I could get them professionally done for less than that, which I will be doing next year.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax Made Filing Easy Have used Turbo Tax for years, for the last two used Business program. Easy to use, step by step instructions, really liked live review.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 3745
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax Web Format Needs Work The product import feature failed to import files using the web browser. There was no way to import when to the automatic function failed to sync to my accounts (Was not impressed). Why could I not use the files I uploaded? I had to hand jam the whole document. Never had this issue using the desktop version. Also, what ever s/w updates your company released in the pass two weeks to the 2019 & 2020 cd version has caused my software to ask for reactivation over and over I am running out of licenses and I only have used 1 machine. I did not update my antivirus or change companies during this time period. I tried all 4 of your trouble shooting methods and none of them worked. This is a deal breaker for me. Fix this issue or I plan on finding other products in the future. Your tax expert was awesome and helpful but these software issues are a huge headache and made the experience this year unpleasant.
Date published: 2021-02-16
Rated 3 out of 5 by from CONFUSING TO FOLLOW Its not my first time using turbotax but this year was very confusing to deal with it, i had trouble figuring out my schedule C and made things very difficult for me to complete. Turns out i entered in my same vehicle 4 times without realizing it. had i submitted it as it was i would have been in trouble, so it forced me to have to call someone and upgrade and pay more money for their services. still less expensive than going to HR block though, they would have charged me over $400
Date published: 2021-02-16
Rated 5 out of 5 by from 10/10 would recommend I’ve filed for about 3 years with Turno Tax, last year I went to H&R and had nothing put delayed payments. That is why I came back to Turbo Tax, because I never had any issues or problems with my payments or returns. I will keep coming back every year.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is so convenient Fast and easy great experience every time. Thank you!
Date published: 2021-02-16
Rated 5 out of 5 by from I love Turbotax !! I love turbotax it walks you through step by step. I wasn't good and math and this program helps me to feel confident in what I'm doing thanks turbotax ❤
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax is awesomely simple I have been using TurboxTax since 3 years and it has been awesome. not at all complex and everything is explained in detail
Date published: 2021-02-16
Rated 4 out of 5 by from BUSINESS AS USUAL ENTERING THE INFORMATION WAS SIMPLE AND QUICK. MY ONLY ISSUE IS THE ROBINHOOD LINK I WAS GIVEN WAS SUPPOSED TO TAKE $20 OFF AND IT DIDN'T HAPPEN SO I HAD TO PAY $30. I DON'T KNOW IF THIS WAS SUPPOSED TO BE A FREE FILE BECAUSE IT WAS THE DELUXE. OTHER THAN THAT, I HAVE ALWAYS ENJOYED USING TURBO TAX
Date published: 2021-02-16
Rated 5 out of 5 by from Amazing Really super easy to file and a fast process. recommend
Date published: 2021-02-16
Rated 1 out of 5 by from TurboTax - TOO EXPENSIVE I used to love turbo tax because of the low price to file taxes, but I am now paying $150 when I used to pay way less. I could get them professionally done for less than that, which I will be doing next year.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax Made Filing Easy Have used Turbo Tax for years, for the last two used Business program. Easy to use, step by step instructions, really liked live review.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 3745