TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from having issues for the first time my refund keeps getting rejected. it is not recognizing my dob and that was correct and it pulled from last year when i did them from turbotax, what is the secret to getting this to file properly and get accepted.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax Is The Best Easy and done in minutes. I have never done it faster.
Date published: 2021-02-17
Rated 2 out of 5 by from Hidden fees all of a sudden Fees to file state return and addition fees to have the fees taken out of the refund. I thought it was free to file state returns.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax, great tool for taxes! I've been using TurboTax for years, great time saver! Easy to use and accurate...
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is fast and convenient I have filed my taxes with Turbo taxes for several years now and have never had any issues and always received my refund on time.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax makes it very easy. Step by step everything is explained to you. You can easily go back and check your work.
Date published: 2021-02-17
Rated 5 out of 5 by from quick and easy The walk thru and step by step is very detailed. Easy to understand.
Date published: 2021-02-17
Rated 4 out of 5 by from Reliable and relatively easy to use Have been using TurboTax for years and am pleased with it.
Date published: 2021-02-17
Rated 3 out of 5 by from Moving The review questions after entering all my tax information made no sense. I entered all the information that was on the tax forms correctly, so why am I being asked to recheck that information? The phrasing of the question made it difficult to understand what is being asked, which caused me to upgrade to Live support. This is the most I had to pay to do my taxes because of these questions, and I believe Turbo tax lack of clarity contributed greatly to that (especially when the auto answer area didn't cover those questions to the point to where I could figure out what I was being asked).
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax was incredible! Filing was super easy, and very quick! I felt like they were thorough with their questions and they did a great job explaining everything to me.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3706
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from having issues for the first time my refund keeps getting rejected. it is not recognizing my dob and that was correct and it pulled from last year when i did them from turbotax, what is the secret to getting this to file properly and get accepted.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax Is The Best Easy and done in minutes. I have never done it faster.
Date published: 2021-02-17
Rated 2 out of 5 by from Hidden fees all of a sudden Fees to file state return and addition fees to have the fees taken out of the refund. I thought it was free to file state returns.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax, great tool for taxes! I've been using TurboTax for years, great time saver! Easy to use and accurate...
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is fast and convenient I have filed my taxes with Turbo taxes for several years now and have never had any issues and always received my refund on time.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax makes it very easy. Step by step everything is explained to you. You can easily go back and check your work.
Date published: 2021-02-17
Rated 5 out of 5 by from quick and easy The walk thru and step by step is very detailed. Easy to understand.
Date published: 2021-02-17
Rated 4 out of 5 by from Reliable and relatively easy to use Have been using TurboTax for years and am pleased with it.
Date published: 2021-02-17
Rated 3 out of 5 by from Moving The review questions after entering all my tax information made no sense. I entered all the information that was on the tax forms correctly, so why am I being asked to recheck that information? The phrasing of the question made it difficult to understand what is being asked, which caused me to upgrade to Live support. This is the most I had to pay to do my taxes because of these questions, and I believe Turbo tax lack of clarity contributed greatly to that (especially when the auto answer area didn't cover those questions to the point to where I could figure out what I was being asked).
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax was incredible! Filing was super easy, and very quick! I felt like they were thorough with their questions and they did a great job explaining everything to me.
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3706