TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax the BEST I had a problem and turbo tax fixed it and that's why I've been with turbo tax
Date published: 2021-02-23
Rated 4 out of 5 by from Bit different this year Seemed a little more confusing this year, although still easy to use. Navigation seems less clear and numerous screens were duplicated for viewing for no known reason. Plus, the sales pitches are tooooo much.
Date published: 2021-02-23
Rated 5 out of 5 by from Super Easy! I was a first timer....pretty nervous but it was smooth sailing!
Date published: 2021-02-23
Rated 5 out of 5 by from TURBOTAX IS EASY TO USE AND I CAN TRUST IT TURBOTAX IS EASY TO USE AND YOU CAN TRUST IT I DON'T NEED TO WRITE A BOOK TURBOTAX IS GREAT
Date published: 2021-02-23
Rated 1 out of 5 by from ok I am glad, I did a paper copy first before I started Turbo Tax. Also, I was charged $20 extra to E-MAIL my state taxes. I bought the package which included Federal and STATE.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is awesome Easy and fast. Simple to use. Used last year and would reccomend to others
Date published: 2021-02-23
Rated 5 out of 5 by from Like the answers I like how if you don't know what it means, it explains to you.
Date published: 2021-02-23
Rated 5 out of 5 by from Self Employed and grateful for Turbo Tax! I am self employed and have been using Turbo Tax for years and I absolutely love it. I have recommended to many friends .
Date published: 2021-02-23
Rated 1 out of 5 by from May be the last year I use them Normally I love this product...I have used it for 8years and never had an issue....however this year was different. Once you start you cannot erase and start over...I accidentally clicked on the premiere edition and it would not let me back out of it into the free edition. Half of the pop up boxes took forever to load and some only half loaded , I would have to refresh. My taxes are very simple and usually only take me 20minutes or so to do but this time it took me over an hour because of the issues that I kept having. I paid $110 for something I normally am able to use the Free edition for....I am not a happy user at this point.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is GREAT! TurboTax helped me with problems fast and quick! Friendly agents with a lot of knowledge!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 3664
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax the BEST I had a problem and turbo tax fixed it and that's why I've been with turbo tax
Date published: 2021-02-23
Rated 4 out of 5 by from Bit different this year Seemed a little more confusing this year, although still easy to use. Navigation seems less clear and numerous screens were duplicated for viewing for no known reason. Plus, the sales pitches are tooooo much.
Date published: 2021-02-23
Rated 5 out of 5 by from Super Easy! I was a first timer....pretty nervous but it was smooth sailing!
Date published: 2021-02-23
Rated 5 out of 5 by from TURBOTAX IS EASY TO USE AND I CAN TRUST IT TURBOTAX IS EASY TO USE AND YOU CAN TRUST IT I DON'T NEED TO WRITE A BOOK TURBOTAX IS GREAT
Date published: 2021-02-23
Rated 1 out of 5 by from ok I am glad, I did a paper copy first before I started Turbo Tax. Also, I was charged $20 extra to E-MAIL my state taxes. I bought the package which included Federal and STATE.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is awesome Easy and fast. Simple to use. Used last year and would reccomend to others
Date published: 2021-02-23
Rated 5 out of 5 by from Like the answers I like how if you don't know what it means, it explains to you.
Date published: 2021-02-23
Rated 5 out of 5 by from Self Employed and grateful for Turbo Tax! I am self employed and have been using Turbo Tax for years and I absolutely love it. I have recommended to many friends .
Date published: 2021-02-23
Rated 1 out of 5 by from May be the last year I use them Normally I love this product...I have used it for 8years and never had an issue....however this year was different. Once you start you cannot erase and start over...I accidentally clicked on the premiere edition and it would not let me back out of it into the free edition. Half of the pop up boxes took forever to load and some only half loaded , I would have to refresh. My taxes are very simple and usually only take me 20minutes or so to do but this time it took me over an hour because of the issues that I kept having. I paid $110 for something I normally am able to use the Free edition for....I am not a happy user at this point.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is GREAT! TurboTax helped me with problems fast and quick! Friendly agents with a lot of knowledge!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 3664