TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from love turbotax I love being able to do my taxes online. I don't like the price though i feel it keeps going up every year. i wish it was cheaper!!
Date published: 2023-01-27
Rated 2 out of 5 by from Meh While it is relatively straightforward, there are some points where the information doesn't download or enter correctly. Also, if you're in the National Guard, you apparently aren't "military" enough to qualify for free tax returns even when just using their basic program. It was good while this lasted but I'll most likely use a different tax filing service next year.
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax save me alot of time Caroline was amazing and very helpful. She walked me through every step.
Date published: 2023-01-27
Rated 5 out of 5 by from Super Simple Turbo Tax literally walks you, step-by-step, through your taxes, and gives you recommendations on what is best for your specific tax situation!
Date published: 2023-01-27
Rated 5 out of 5 by from Stress free!! TurboTax is just simply the most reliable and stress free way to file. My husband and I have filed with turbo tax since 2008, the first time being in Iraq during our first tour of duty. Talk about convenience! We will always file with turbo tax! Thank you for all the years of reliable and efficient service!
Date published: 2023-01-27
Rated 5 out of 5 by from So Fast and So Easy I found this platform east to navigate. I like how every topic had a hyper link where I can ask questions and get answers and examples
Date published: 2023-01-27
Rated 5 out of 5 by from Always Great I’ve used turbo tax for many years now and always have the best outcome. Very comprehensive and explains situations that might not be clear.
Date published: 2023-01-27
Rated 2 out of 5 by from fair i cant understand how i keep ending up with a feed every time i use this not happy maybe my last time
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is awesome! I've been using TurboTax for almost a decade. All my previous information is stored and the step by step format to file is extremely user friendly.
Date published: 2023-01-27
Rated 5 out of 5 by from Fast, Easy, Painless! Did both Federal and State in less than an hour!!!
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 3649
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from love turbotax I love being able to do my taxes online. I don't like the price though i feel it keeps going up every year. i wish it was cheaper!!
Date published: 2023-01-27
Rated 2 out of 5 by from Meh While it is relatively straightforward, there are some points where the information doesn't download or enter correctly. Also, if you're in the National Guard, you apparently aren't "military" enough to qualify for free tax returns even when just using their basic program. It was good while this lasted but I'll most likely use a different tax filing service next year.
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax save me alot of time Caroline was amazing and very helpful. She walked me through every step.
Date published: 2023-01-27
Rated 5 out of 5 by from Super Simple Turbo Tax literally walks you, step-by-step, through your taxes, and gives you recommendations on what is best for your specific tax situation!
Date published: 2023-01-27
Rated 5 out of 5 by from Stress free!! TurboTax is just simply the most reliable and stress free way to file. My husband and I have filed with turbo tax since 2008, the first time being in Iraq during our first tour of duty. Talk about convenience! We will always file with turbo tax! Thank you for all the years of reliable and efficient service!
Date published: 2023-01-27
Rated 5 out of 5 by from So Fast and So Easy I found this platform east to navigate. I like how every topic had a hyper link where I can ask questions and get answers and examples
Date published: 2023-01-27
Rated 5 out of 5 by from Always Great I’ve used turbo tax for many years now and always have the best outcome. Very comprehensive and explains situations that might not be clear.
Date published: 2023-01-27
Rated 2 out of 5 by from fair i cant understand how i keep ending up with a feed every time i use this not happy maybe my last time
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is awesome! I've been using TurboTax for almost a decade. All my previous information is stored and the step by step format to file is extremely user friendly.
Date published: 2023-01-27
Rated 5 out of 5 by from Fast, Easy, Painless! Did both Federal and State in less than an hour!!!
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 3649