TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from TurboTax needs more options! Filing was quick and easy until the very end. I opted for and was eligible for the Rapid Refund but could not use it because Credit Karma has closed my Credit Karma Money Spend account without notifying me and does not allow a new account to be opened. TurboTax doesn't offer any other way to receive the Rapid Refund except through Credit Karma Money which is ridiculous. I wish TurboTax still offered the Turbo Card or another way to receive the Rapid Refund other than Credit Karma money. It is really inconvenient to consumers to use TurboTax and choose to receive a rapid refund only to find the service is not feasible to use. If TurboTax wishes to keep customers coming back, I suggest they switch from using Credit Karma Money Spend or allow more Rapid Refund options.
Date published: 2023-01-26
Rated 5 out of 5 by from Super easy it was super easy to file with turbo tax. i love that it checks everything and verifies everything i entered and even pulls my W2 electronically and I dont have to type out everything
Date published: 2023-01-26
Rated 4 out of 5 by from Easy peasy! Great experience! Very easy. Help is there when your need it!
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax is Amazing TurboTax makes it so easy to do my taxes and takes away a lot of the stress that taxes bring
Date published: 2023-01-26
Rated 5 out of 5 by from K VERY EFFICIENT. PHONE HELP WAS PERFECT. WOULD USE NEXT YEAR....
Date published: 2023-01-26
Rated 5 out of 5 by from turbotax always use turbotax and simple painless as always. thank you for the service u provide
Date published: 2023-01-26
Rated 5 out of 5 by from Excellent Very easy and fast ! Excellent! I like the accessibility and the fast process and affordability. Thank you.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax is Exceptionnel!!! I have been using Turbo Tax for over eight (8) years. It's easy, fast, and reliable.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax makes it easy. I'm always concerned there's more tax breaks out there Turbo Tax checks for them ALL. Thanks
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax makes filing easy and convenient Turbo Tax is easy for everyone to use and understand even if you have never filed your own taxes before.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 3632
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax needs more options! Filing was quick and easy until the very end. I opted for and was eligible for the Rapid Refund but could not use it because Credit Karma has closed my Credit Karma Money Spend account without notifying me and does not allow a new account to be opened. TurboTax doesn't offer any other way to receive the Rapid Refund except through Credit Karma Money which is ridiculous. I wish TurboTax still offered the Turbo Card or another way to receive the Rapid Refund other than Credit Karma money. It is really inconvenient to consumers to use TurboTax and choose to receive a rapid refund only to find the service is not feasible to use. If TurboTax wishes to keep customers coming back, I suggest they switch from using Credit Karma Money Spend or allow more Rapid Refund options.
Date published: 2023-01-26
Rated 5 out of 5 by from Super easy it was super easy to file with turbo tax. i love that it checks everything and verifies everything i entered and even pulls my W2 electronically and I dont have to type out everything
Date published: 2023-01-26
Rated 4 out of 5 by from Easy peasy! Great experience! Very easy. Help is there when your need it!
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax is Amazing TurboTax makes it so easy to do my taxes and takes away a lot of the stress that taxes bring
Date published: 2023-01-26
Rated 5 out of 5 by from K VERY EFFICIENT. PHONE HELP WAS PERFECT. WOULD USE NEXT YEAR....
Date published: 2023-01-26
Rated 5 out of 5 by from turbotax always use turbotax and simple painless as always. thank you for the service u provide
Date published: 2023-01-26
Rated 5 out of 5 by from Excellent Very easy and fast ! Excellent! I like the accessibility and the fast process and affordability. Thank you.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax is Exceptionnel!!! I have been using Turbo Tax for over eight (8) years. It's easy, fast, and reliable.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax makes it easy. I'm always concerned there's more tax breaks out there Turbo Tax checks for them ALL. Thanks
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax makes filing easy and convenient Turbo Tax is easy for everyone to use and understand even if you have never filed your own taxes before.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 3632