TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the way to go! The process was seamless, interesting and there was no sweat.
Date published: 2021-02-25
Rated 5 out of 5 by from Taxes Made Easy I've been using TurboTax for a couple of years now and it has been so convenient to use. It is easy to use and the expert tax advice was extremely helpful. The live experts actually helped to find a mistake I had done on my last year's taxes (I didn't use the live expert help last year). The tax expert was friendly and walked me through all my questions. I would highly recommend TurboTax to anyone!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is awesome! It takes you through the process step by step, always asking you questions along the way, to get the best tax breaks for you. I recommend paying for the option to speak or chat with a specialist. I had to use it, and it was a very helpful, quick process to chat online. I highly recommend Turbo Tax for anyone. It's great to just be able to go online in your own personal environment and space and do your taxes without even having to leave your home or work.
Date published: 2021-02-25
Rated 5 out of 5 by from GREAT GREAT, EASY111111111111111111111111111111111111111
Date published: 2021-02-25
Rated 5 out of 5 by from I Love it, worked very smoothly. Same as usual, good direction, clear instructions, good explanations and easy to follow
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is amazing! Super Helpful Jasmin was awesome to work with he is super fast a proficient with the help. Man deserves a Raise he was super nice!
Date published: 2021-02-25
Rated 5 out of 5 by from Great Service I had an obvious issue but My Dude was all over that and got it fixed!
Date published: 2021-02-25
Rated 5 out of 5 by from Love Using Turbo Tax I was afraid to do my own taxes when my accountant retired so I tried Turbo Tax and it was amazing! You can choose the level of help you want, at a very reasonable cost, and the step by step process made it so easy. I was able to upload my W2 form which pre filled several boxes and there are help icons next to each field. I asked a couple of questions in the Chat box and received a reply within a few minutes. I cannot say enough good things about Turbo Tax, I feel very confident that my tax forms are filled out accurately and all deductions accounted for.
Date published: 2021-02-25
Rated 5 out of 5 by from Excellent Assistance Paid the extra $60 for taxpayer assistance, used it 5 times, extremely easy and helpful
Date published: 2021-02-25
Rated 5 out of 5 by from Former CPA loves it While I enjoyed doing my own taxes, I kept making mistakes because I couldn't keep up with all the new tax laws. With TurboTax, I don't have to devote time to studying and learning whatever is new. And I've felt much more confident that my fairly simply returns are done correctly without missing any deductions. No mistakes — I love it!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3630
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the way to go! The process was seamless, interesting and there was no sweat.
Date published: 2021-02-25
Rated 5 out of 5 by from Taxes Made Easy I've been using TurboTax for a couple of years now and it has been so convenient to use. It is easy to use and the expert tax advice was extremely helpful. The live experts actually helped to find a mistake I had done on my last year's taxes (I didn't use the live expert help last year). The tax expert was friendly and walked me through all my questions. I would highly recommend TurboTax to anyone!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is awesome! It takes you through the process step by step, always asking you questions along the way, to get the best tax breaks for you. I recommend paying for the option to speak or chat with a specialist. I had to use it, and it was a very helpful, quick process to chat online. I highly recommend Turbo Tax for anyone. It's great to just be able to go online in your own personal environment and space and do your taxes without even having to leave your home or work.
Date published: 2021-02-25
Rated 5 out of 5 by from GREAT GREAT, EASY111111111111111111111111111111111111111
Date published: 2021-02-25
Rated 5 out of 5 by from I Love it, worked very smoothly. Same as usual, good direction, clear instructions, good explanations and easy to follow
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is amazing! Super Helpful Jasmin was awesome to work with he is super fast a proficient with the help. Man deserves a Raise he was super nice!
Date published: 2021-02-25
Rated 5 out of 5 by from Great Service I had an obvious issue but My Dude was all over that and got it fixed!
Date published: 2021-02-25
Rated 5 out of 5 by from Love Using Turbo Tax I was afraid to do my own taxes when my accountant retired so I tried Turbo Tax and it was amazing! You can choose the level of help you want, at a very reasonable cost, and the step by step process made it so easy. I was able to upload my W2 form which pre filled several boxes and there are help icons next to each field. I asked a couple of questions in the Chat box and received a reply within a few minutes. I cannot say enough good things about Turbo Tax, I feel very confident that my tax forms are filled out accurately and all deductions accounted for.
Date published: 2021-02-25
Rated 5 out of 5 by from Excellent Assistance Paid the extra $60 for taxpayer assistance, used it 5 times, extremely easy and helpful
Date published: 2021-02-25
Rated 5 out of 5 by from Former CPA loves it While I enjoyed doing my own taxes, I kept making mistakes because I couldn't keep up with all the new tax laws. With TurboTax, I don't have to devote time to studying and learning whatever is new. And I've felt much more confident that my fairly simply returns are done correctly without missing any deductions. No mistakes — I love it!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3630