TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Turbo tax is becoming more difficult to use. not very good will mostly try to find another type of tax program.
Date published: 2022-10-31
Rated 5 out of 5 by from great service It was very easy with Turbo Tax to file for taxes Thanks
Date published: 2022-10-31
Rated 5 out of 5 by from awesome Very easy to use and saved time and money doing it myself.
Date published: 2022-10-31
Rated 3 out of 5 by from Very good Video instructions for each section. Have been a Turbo Tax user since early 1980's on IBM desktop & HP laptops. This was first year to do TurboTax on Apple Mac mini 2021 O/S. Worked like a charm.
Date published: 2022-10-31
Rated 2 out of 5 by from turbo tax home has been difficult this year the numbers not adding up with last year filing 2020 taxes
Date published: 2022-10-31
Rated 3 out of 5 by from Easy to use but fees are misleading IMO Easy to use but misleading with charges. I paid for deluxe and thought it included everything but still had to pay $25 for state filing too. I'm a student and it cost me more to file than what I am getting back. Fees need to be clearly stated
Date published: 2022-10-31
Rated 4 out of 5 by from Positive I managed to finish my Tax Return after 4 hours. It was difficult to get started. Log in and access could be easier.
Date published: 2022-10-31
Rated 4 out of 5 by from TurboTax could be better - include E-file deadline My issue is that it should be easier to obtain the latest date that you can e-file your taxes using TurboTax. I received some bad information and missed the deadline (via searching), however, there was nothing in TurboTax to provide that information. That is very disappointing!!!
Date published: 2022-10-31
Rated 1 out of 5 by from Always Errors - No Support For the third year in a row, Turbo Tax shows errors and I have to go to google to find the work around. Intuit Turbo Tax provides zero customer support for their software issues and requires us to rely on the "Community." I will continue to push for the IRS to create their own filing system and remove this unneccessary evil.
Date published: 2022-10-30
Rated 4 out of 5 by from I would give 5 stars but... Turbo Tax is always the easiest best way to file our taxes. The trouble is this year they charged us twice which are annoying. I need to figure out how to get refunded.
Date published: 2022-10-30
All TurboTax® Offerings Reviews - Page 3548
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo tax is becoming more difficult to use. not very good will mostly try to find another type of tax program.
Date published: 2022-10-31
Rated 5 out of 5 by from great service It was very easy with Turbo Tax to file for taxes Thanks
Date published: 2022-10-31
Rated 5 out of 5 by from awesome Very easy to use and saved time and money doing it myself.
Date published: 2022-10-31
Rated 3 out of 5 by from Very good Video instructions for each section. Have been a Turbo Tax user since early 1980's on IBM desktop & HP laptops. This was first year to do TurboTax on Apple Mac mini 2021 O/S. Worked like a charm.
Date published: 2022-10-31
Rated 2 out of 5 by from turbo tax home has been difficult this year the numbers not adding up with last year filing 2020 taxes
Date published: 2022-10-31
Rated 3 out of 5 by from Easy to use but fees are misleading IMO Easy to use but misleading with charges. I paid for deluxe and thought it included everything but still had to pay $25 for state filing too. I'm a student and it cost me more to file than what I am getting back. Fees need to be clearly stated
Date published: 2022-10-31
Rated 4 out of 5 by from Positive I managed to finish my Tax Return after 4 hours. It was difficult to get started. Log in and access could be easier.
Date published: 2022-10-31
Rated 4 out of 5 by from TurboTax could be better - include E-file deadline My issue is that it should be easier to obtain the latest date that you can e-file your taxes using TurboTax. I received some bad information and missed the deadline (via searching), however, there was nothing in TurboTax to provide that information. That is very disappointing!!!
Date published: 2022-10-31
Rated 1 out of 5 by from Always Errors - No Support For the third year in a row, Turbo Tax shows errors and I have to go to google to find the work around. Intuit Turbo Tax provides zero customer support for their software issues and requires us to rely on the "Community." I will continue to push for the IRS to create their own filing system and remove this unneccessary evil.
Date published: 2022-10-30
Rated 4 out of 5 by from I would give 5 stars but... Turbo Tax is always the easiest best way to file our taxes. The trouble is this year they charged us twice which are annoying. I need to figure out how to get refunded.
Date published: 2022-10-30
All TurboTax® Offerings Reviews - Page 3548