TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Great! User Friendly! Every line entry was easy to understand. Explanation boxes were detailed and helpful.
Date published: 2021-02-24
Rated 2 out of 5 by from Not as easy to use as previous years This year I didn't feel in control of the process as much as I have in previous years. I felt like an idiot told to put in some numbers here or there. It didn't feel like I was a person doing my own tax returns, but some one at the mercy of a a machine. My wife and I have Identity Protection Numbers at no place were we asked for those numbers. I bought the protection package ($50) to cover what I fear is Turbo Tax error.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax Is Terrific Easy and quick to use. Very detailed and helpful if there were any questions.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use Walks you through everything and can review at anytime
Date published: 2021-02-24
Rated 3 out of 5 by from Mediocre at best. It's never cut and dry. You always have to jump through hoops to get the program to work. It's never just type and go.
Date published: 2021-02-24
Rated 4 out of 5 by from Turbotax is very easy to use! I think it is an awesome tool that takes the extra worry out of this process.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Tax prep Great tax site, easy to use and navigate, and good to have instant chat and phone consults while doing taxes.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax was Amazing ! My Experience with TurboTax was Amazing, I definitely recommend.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to Use! It just keeps getting easier to file my taxes with TurboTax!
Date published: 2021-02-24
Rated 5 out of 5 by from Best tax service Best tax service ive used inna while it was so easy to file.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 3507
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Great! User Friendly! Every line entry was easy to understand. Explanation boxes were detailed and helpful.
Date published: 2021-02-24
Rated 2 out of 5 by from Not as easy to use as previous years This year I didn't feel in control of the process as much as I have in previous years. I felt like an idiot told to put in some numbers here or there. It didn't feel like I was a person doing my own tax returns, but some one at the mercy of a a machine. My wife and I have Identity Protection Numbers at no place were we asked for those numbers. I bought the protection package ($50) to cover what I fear is Turbo Tax error.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax Is Terrific Easy and quick to use. Very detailed and helpful if there were any questions.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to use Walks you through everything and can review at anytime
Date published: 2021-02-24
Rated 3 out of 5 by from Mediocre at best. It's never cut and dry. You always have to jump through hoops to get the program to work. It's never just type and go.
Date published: 2021-02-24
Rated 4 out of 5 by from Turbotax is very easy to use! I think it is an awesome tool that takes the extra worry out of this process.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Tax prep Great tax site, easy to use and navigate, and good to have instant chat and phone consults while doing taxes.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax was Amazing ! My Experience with TurboTax was Amazing, I definitely recommend.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to Use! It just keeps getting easier to file my taxes with TurboTax!
Date published: 2021-02-24
Rated 5 out of 5 by from Best tax service Best tax service ive used inna while it was so easy to file.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 3507