TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from it doesn't work with Quickbook online it's my first time use desktop version. it doesn't work with Quickbook online. I have to manually type in all entries for balance sheet. step to step guide is confusing, I have to literally redone everything directly from the form. There is no live support for business for turbotax. help center information is also not target to small business owner.
Date published: 2021-02-23
Rated 5 out of 5 by from great software, great support I have been using Turbotax for several years now in different financial circumstances, both working and retired. Software is rock solid, well tested. Very easy to get a support phone call if there is something unclear in the web app. Support can see the forms you are looking at and instruct how to navigate. Very easy to quit and restart. Very easy to go back to a section to re-edit.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome I have had great experience with you turbo taxi thank you very much
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome Felt great being walked through the entire filing process.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome and Easy Very easy to complete and worked nicely. I will use it again
Date published: 2021-02-23
Rated 5 out of 5 by from EDWARD, w/ Turbi Tax is AWESOME For years, I have prepared my own taxes using turbo tax. This year , I decided to use turbo tax expert Edward, and learn a lot. thanks for your help D. Flournoy
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is great I had chosen to have an agent do my taxes for the first time with TurboTax after doing them myself with them for years. First I was assigned an agent that did not have good communication with me so I was unhappy and called to complain. However I got reassigned a new agent and she took care of all my needs and answered all my questions and was so awesome.
Date published: 2021-02-23
Rated 5 out of 5 by from awesome Super easy! Third year doing my own taxes. Turbo Tax is all around great and affordable.
Date published: 2021-02-23
Rated 2 out of 5 by from Surprise Fees I thought everything was going smoothly with the free portion of turbotax until I get to the end and all of a sudden I now cannot use the free option. which then turns into $89 in unwanted fees plus an addition $40 to turbo tax for paying with my refund????? Very much so upsetting.
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax made it so simply Great was very easy to use, will use it again next year
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 3490
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from it doesn't work with Quickbook online it's my first time use desktop version. it doesn't work with Quickbook online. I have to manually type in all entries for balance sheet. step to step guide is confusing, I have to literally redone everything directly from the form. There is no live support for business for turbotax. help center information is also not target to small business owner.
Date published: 2021-02-23
Rated 5 out of 5 by from great software, great support I have been using Turbotax for several years now in different financial circumstances, both working and retired. Software is rock solid, well tested. Very easy to get a support phone call if there is something unclear in the web app. Support can see the forms you are looking at and instruct how to navigate. Very easy to quit and restart. Very easy to go back to a section to re-edit.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome I have had great experience with you turbo taxi thank you very much
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome Felt great being walked through the entire filing process.
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome and Easy Very easy to complete and worked nicely. I will use it again
Date published: 2021-02-23
Rated 5 out of 5 by from EDWARD, w/ Turbi Tax is AWESOME For years, I have prepared my own taxes using turbo tax. This year , I decided to use turbo tax expert Edward, and learn a lot. thanks for your help D. Flournoy
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is great I had chosen to have an agent do my taxes for the first time with TurboTax after doing them myself with them for years. First I was assigned an agent that did not have good communication with me so I was unhappy and called to complain. However I got reassigned a new agent and she took care of all my needs and answered all my questions and was so awesome.
Date published: 2021-02-23
Rated 5 out of 5 by from awesome Super easy! Third year doing my own taxes. Turbo Tax is all around great and affordable.
Date published: 2021-02-23
Rated 2 out of 5 by from Surprise Fees I thought everything was going smoothly with the free portion of turbotax until I get to the end and all of a sudden I now cannot use the free option. which then turns into $89 in unwanted fees plus an addition $40 to turbo tax for paying with my refund????? Very much so upsetting.
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax made it so simply Great was very easy to use, will use it again next year
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 3490