TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
emg92 from
good thus far
been doing my own taxes for like 7 years so far so good
Date published: 2023-01-25
Rated 5 out of 5 by
Colee88 from
Turbo Tax is so simple, fast!
I've used Turbo Tax for years now.. I love it! its very simple, fast, stress free and basically does all the work for you. I love that it saves all my information from the past years so I dont have to spend hours filling out forms. With 2 kids, its just so easy to do. the best thing is that its FREE with a simple tax return.. even with a more difficult tax return the cost is very affordable.
Date published: 2023-01-25
Rated 5 out of 5 by
Darryl W from
For my first use Turbo Tax is really good
Luis, Jasmine were awesome and assisted with professionalism
Date published: 2023-01-25
Rated 5 out of 5 by
Dolla38 from
Turbo Tax is Awesome
I’ve always had an great experience with Turbo Tax
Date published: 2023-01-25
Rated 5 out of 5 by
Mommashell804167 from
Hooray TurboTax
Super easy and fast. The whole process is pain free and simple. They do the hardwork for you.
Date published: 2023-01-25
Rated 5 out of 5 by
Heart break from
Awesome 👍
Great have used TurboTax for many years now and it's amazing 🤩
Date published: 2023-01-25
Rated 2 out of 5 by
Frustrating Filing 2023 from
Turbo Tax let me down!
My returns have been rejected three times. I can't find out how to get a person (with a heartbeat) I just fix and refile every night now....frustrating! I've been using this site for a decade and for the first time think this may be the last time.
Date published: 2023-01-25
Rated 1 out of 5 by
nicknameno1 from
Very upset with turbotax this year
On tv and in many ads. You offered free state ,and federal filing, When I signed in I used the offer for filing free. After spending several hours doing my taxes on line, before filing I was asked to pay $78.00 to file my taxes. I have been using turbotax for many years and always been happy with the service. You should tell your customers up front that there is no free filing any more. I paid because I spent so much time entering my info.
Date published: 2023-01-25
Rated 2 out of 5 by
jen1808 from
ehhh
it is simple and easy but the fact that the price changes at the time of filing is complete crap and every year it goes up
Date published: 2023-01-25
Rated 5 out of 5 by
JasonHndz from
Great and simple
Its was fast, easy, and very helpful. Had lots of different options and help.
All TurboTax® Offerings Reviews - Page 3474
Date published: 2023-01-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
emg92 from
good thus far
been doing my own taxes for like 7 years so far so good
Date published: 2023-01-25
Rated 5 out of 5 by
Colee88 from
Turbo Tax is so simple, fast!
I've used Turbo Tax for years now.. I love it! its very simple, fast, stress free and basically does all the work for you. I love that it saves all my information from the past years so I dont have to spend hours filling out forms. With 2 kids, its just so easy to do. the best thing is that its FREE with a simple tax return.. even with a more difficult tax return the cost is very affordable.
Date published: 2023-01-25
Rated 5 out of 5 by
Darryl W from
For my first use Turbo Tax is really good
Luis, Jasmine were awesome and assisted with professionalism
Date published: 2023-01-25
Rated 5 out of 5 by
Dolla38 from
Turbo Tax is Awesome
I’ve always had an great experience with Turbo Tax
Date published: 2023-01-25
Rated 5 out of 5 by
Mommashell804167 from
Hooray TurboTax
Super easy and fast. The whole process is pain free and simple. They do the hardwork for you.
Date published: 2023-01-25
Rated 5 out of 5 by
Heart break from
Awesome 👍
Great have used TurboTax for many years now and it's amazing 🤩
Date published: 2023-01-25
Rated 2 out of 5 by
Frustrating Filing 2023 from
Turbo Tax let me down!
My returns have been rejected three times. I can't find out how to get a person (with a heartbeat) I just fix and refile every night now....frustrating! I've been using this site for a decade and for the first time think this may be the last time.
Date published: 2023-01-25
Rated 1 out of 5 by
nicknameno1 from
Very upset with turbotax this year
On tv and in many ads. You offered free state ,and federal filing, When I signed in I used the offer for filing free. After spending several hours doing my taxes on line, before filing I was asked to pay $78.00 to file my taxes. I have been using turbotax for many years and always been happy with the service. You should tell your customers up front that there is no free filing any more. I paid because I spent so much time entering my info.
Date published: 2023-01-25
Rated 2 out of 5 by
jen1808 from
ehhh
it is simple and easy but the fact that the price changes at the time of filing is complete crap and every year it goes up
Date published: 2023-01-25
Rated 5 out of 5 by
JasonHndz from
Great and simple
Its was fast, easy, and very helpful. Had lots of different options and help.
All TurboTax® Offerings Reviews - Page 3474
Date published: 2023-01-25