TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax for peace of mind. This year I was transitioning from working to retirement. I wasn't sure how complicated it would be. I love how TurboTax walks you through the process step by step. I'm very grateful!
Date published: 2021-02-26
Rated 2 out of 5 by from Mediocre It's starting to charge you even though you want the free version. The sensitivity is now coming up with lies in order for them to charge you for the service that is supposed to be free.
Date published: 2021-02-26
Rated 5 out of 5 by from best it was easy but NOT free...........................
Date published: 2021-02-26
Rated 5 out of 5 by from So easy and fast Had a great time using turbo tax. I will tell all my friends and family.
Date published: 2021-02-26
Rated 5 out of 5 by from Great Real easy for you to online.A great company to do your taxes
Date published: 2021-02-26
Rated 4 out of 5 by from Turbotax is the best!!!!!!!!!!!!!!!!!!!!!!!!! I didn't use the extra help TurboTax has taught me how easily prepare my taxes.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is the best! I've used a H&R Block's "free" tax return and it's never free. Turbo Tax is truly free. I only pay for the additional services I choose. I also love how clear and simple the questions are, and when I need an explanation for why I'm being asked, I click a link and the answer opens on the side. When I'm done I'm right back to where I left off. SO much easer than being taken to a different page and then struggling to get back.
Date published: 2021-02-26
Rated 4 out of 5 by from Never A Problem Before This time it was rejected. I fixed it and it was rejected again, and then again. It's always been easy to use, but for some reason the elimination of one "0" on a payers TIN would not stay changed. Hopefully this time it is fixed.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is awesome! Great experience. Would use again if I needed to file.
Date published: 2021-02-26
Rated 5 out of 5 by from Quick, easy and fast Very easy and fast if you have your tax filing forms handy.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3404
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax for peace of mind. This year I was transitioning from working to retirement. I wasn't sure how complicated it would be. I love how TurboTax walks you through the process step by step. I'm very grateful!
Date published: 2021-02-26
Rated 2 out of 5 by from Mediocre It's starting to charge you even though you want the free version. The sensitivity is now coming up with lies in order for them to charge you for the service that is supposed to be free.
Date published: 2021-02-26
Rated 5 out of 5 by from best it was easy but NOT free...........................
Date published: 2021-02-26
Rated 5 out of 5 by from So easy and fast Had a great time using turbo tax. I will tell all my friends and family.
Date published: 2021-02-26
Rated 5 out of 5 by from Great Real easy for you to online.A great company to do your taxes
Date published: 2021-02-26
Rated 4 out of 5 by from Turbotax is the best!!!!!!!!!!!!!!!!!!!!!!!!! I didn't use the extra help TurboTax has taught me how easily prepare my taxes.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is the best! I've used a H&R Block's "free" tax return and it's never free. Turbo Tax is truly free. I only pay for the additional services I choose. I also love how clear and simple the questions are, and when I need an explanation for why I'm being asked, I click a link and the answer opens on the side. When I'm done I'm right back to where I left off. SO much easer than being taken to a different page and then struggling to get back.
Date published: 2021-02-26
Rated 4 out of 5 by from Never A Problem Before This time it was rejected. I fixed it and it was rejected again, and then again. It's always been easy to use, but for some reason the elimination of one "0" on a payers TIN would not stay changed. Hopefully this time it is fixed.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is awesome! Great experience. Would use again if I needed to file.
Date published: 2021-02-26
Rated 5 out of 5 by from Quick, easy and fast Very easy and fast if you have your tax filing forms handy.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3404