TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from No Worries TurboTax is fast, easy, and worry free. I can't imagine doing even easy tax returns without Turbo Tax.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome They are the best my first time applying with them
Date published: 2021-02-17
Rated 1 out of 5 by from No help unless you pay extra I had to enter all of my tax information twice because somehow unfilled forms were found at the end of the state review. The second time I attempted to file, it would not accept my state tax for e-file. No information was given as to why, except that I was not qualified to e-file. There is no way to contact anyone unless you upgrade. So now I have to pend extra time trying (on my own) to figure out why my state return was not "qualified". I am really disappointed...I have used TurboTax for years. The quality has dramatically dropped/. I did attempt the "help" section, but it could not understand any of my question phrases.
Date published: 2021-02-17
Rated 5 out of 5 by from Great help Great experience and easy to follow. Explained in an easy way to understand
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is very helpful I have been filing with TurboTax for 10 years now, and I am always satisfied.
Date published: 2021-02-17
Rated 5 out of 5 by from Excellent job its so simple and so easy I love it I just wish it was free then it would be 100%excellent
Date published: 2021-02-17
Rated 5 out of 5 by from David the specialist with turbo tax helped me outs I had to use David with turbo tax that helped me so much. He actually got me 4000.00 by change one thing I did! He was really awesome!
Date published: 2021-02-17
Rated 5 out of 5 by from LOVE TURBOTAX I have been using TurboTax for a number of years. This is the first year I had any issues. But TurboTax came to the rescue. I spoke with Elaine for about an hour and we worked it all out. Thanks..
Date published: 2021-02-17
Rated 5 out of 5 by from awesome and easy I had a great experience with turbo and would suggest to others to use
Date published: 2021-02-17
Rated 5 out of 5 by from Very easy to re-submit My return was rejected and Turbo Tax was extremely simple to fix and re-file my return
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3398
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from No Worries TurboTax is fast, easy, and worry free. I can't imagine doing even easy tax returns without Turbo Tax.
Date published: 2021-02-17
Rated 5 out of 5 by from Awesome They are the best my first time applying with them
Date published: 2021-02-17
Rated 1 out of 5 by from No help unless you pay extra I had to enter all of my tax information twice because somehow unfilled forms were found at the end of the state review. The second time I attempted to file, it would not accept my state tax for e-file. No information was given as to why, except that I was not qualified to e-file. There is no way to contact anyone unless you upgrade. So now I have to pend extra time trying (on my own) to figure out why my state return was not "qualified". I am really disappointed...I have used TurboTax for years. The quality has dramatically dropped/. I did attempt the "help" section, but it could not understand any of my question phrases.
Date published: 2021-02-17
Rated 5 out of 5 by from Great help Great experience and easy to follow. Explained in an easy way to understand
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax is very helpful I have been filing with TurboTax for 10 years now, and I am always satisfied.
Date published: 2021-02-17
Rated 5 out of 5 by from Excellent job its so simple and so easy I love it I just wish it was free then it would be 100%excellent
Date published: 2021-02-17
Rated 5 out of 5 by from David the specialist with turbo tax helped me outs I had to use David with turbo tax that helped me so much. He actually got me 4000.00 by change one thing I did! He was really awesome!
Date published: 2021-02-17
Rated 5 out of 5 by from LOVE TURBOTAX I have been using TurboTax for a number of years. This is the first year I had any issues. But TurboTax came to the rescue. I spoke with Elaine for about an hour and we worked it all out. Thanks..
Date published: 2021-02-17
Rated 5 out of 5 by from awesome and easy I had a great experience with turbo and would suggest to others to use
Date published: 2021-02-17
Rated 5 out of 5 by from Very easy to re-submit My return was rejected and Turbo Tax was extremely simple to fix and re-file my return
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 3398