TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Very easy to use I had an issue with the 1098 and had to have a call and it was taken care of easily and quickly.
Date published: 2021-02-27
Rated 5 out of 5 by from I use this every year absolutely great I have never had any problems I always tell my friends about them. Thank You
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax Rocks! This was really easy and made it super non-stressful to file taxes especially for a dummy like myself.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is awesome Very helpful and great to talk with. Called on time.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is the only way to do taxes It's really easy and fast to do your taxes with Turbo Tax, They even have experts to help you if needed.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Once again they did a great job! Very user-friendly.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is great I like TurboTax walks you through all situation and If you take your time you can do your taxes on your own without having to take them to someone.
Date published: 2021-02-27
Rated 5 out of 5 by from turbotax is great turbotax makes filing a breeze, have used it for many years, convenient and very user friendly.
Date published: 2021-02-27
Rated 1 out of 5 by from Misleading Max Benefits very disappointed this year. Paid $50 for Max Benefits and it blocked my filing as i dont have a US address being a US citizen living abroad. It took me 80 minutes on the phone to finally get this fixed and I eventually will get refunded but I cannot use Max Benefit - wish TurboTax clarifies that it doesnt apply to all cases
Date published: 2021-02-27
Rated 1 out of 5 by from What a racket Thanks to TurboTax, I was able to spend $80 that I didn't want to spend, just to file taxes and avoid any possible troubles with the IRS. Thanks to an Advanced Tax Credit, I was told that I would be unable to use the Free filing option, and had the wonderful privilege of paying $40 to TurboTax/Intuit/QB. Why? I don't know, they politely kept me in the dark on why, even though I had entered all of my tax information manually, I would need to pay $40. I jovially agreed, because I didn't want to enter all of my information again with another service. Boy was I thrilled when we got to wrapping everything up. We got over to the payment page, and guess what? That $40 I wasn't sure as to why I was spending? Get this, it DOUBLED up to $80! That was super cool, and the lack of clarity here, on why it was doubled, was all the better. I love being kept in the dark as to why Intuit needs this money from me. Congratulations on getting that $80 from me. If I wasn't already stressed to the brim, I would have gone elsewhere, but you already had all my information and I just want this to be over with.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3381
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy to use I had an issue with the 1098 and had to have a call and it was taken care of easily and quickly.
Date published: 2021-02-27
Rated 5 out of 5 by from I use this every year absolutely great I have never had any problems I always tell my friends about them. Thank You
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax Rocks! This was really easy and made it super non-stressful to file taxes especially for a dummy like myself.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is awesome Very helpful and great to talk with. Called on time.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is the only way to do taxes It's really easy and fast to do your taxes with Turbo Tax, They even have experts to help you if needed.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome Once again they did a great job! Very user-friendly.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax is great I like TurboTax walks you through all situation and If you take your time you can do your taxes on your own without having to take them to someone.
Date published: 2021-02-27
Rated 5 out of 5 by from turbotax is great turbotax makes filing a breeze, have used it for many years, convenient and very user friendly.
Date published: 2021-02-27
Rated 1 out of 5 by from Misleading Max Benefits very disappointed this year. Paid $50 for Max Benefits and it blocked my filing as i dont have a US address being a US citizen living abroad. It took me 80 minutes on the phone to finally get this fixed and I eventually will get refunded but I cannot use Max Benefit - wish TurboTax clarifies that it doesnt apply to all cases
Date published: 2021-02-27
Rated 1 out of 5 by from What a racket Thanks to TurboTax, I was able to spend $80 that I didn't want to spend, just to file taxes and avoid any possible troubles with the IRS. Thanks to an Advanced Tax Credit, I was told that I would be unable to use the Free filing option, and had the wonderful privilege of paying $40 to TurboTax/Intuit/QB. Why? I don't know, they politely kept me in the dark on why, even though I had entered all of my tax information manually, I would need to pay $40. I jovially agreed, because I didn't want to enter all of my information again with another service. Boy was I thrilled when we got to wrapping everything up. We got over to the payment page, and guess what? That $40 I wasn't sure as to why I was spending? Get this, it DOUBLED up to $80! That was super cool, and the lack of clarity here, on why it was doubled, was all the better. I love being kept in the dark as to why Intuit needs this money from me. Congratulations on getting that $80 from me. If I wasn't already stressed to the brim, I would have gone elsewhere, but you already had all my information and I just want this to be over with.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3381