TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by
Quinns Mom from
CSR
This year was hard! I’ve never had trouble filing before
Date published: 2023-01-26
Rated 5 out of 5 by
GPCali from
Easy Peasy
For those with no issues, this is the way to go. The process is simple, not a lot of info or typing is required. They do ask questions that could lead you to a more complicated return if necessary/needed. There are help buttons throughout that explain what the diffferent items and they give examples of how it might affect you.
Date published: 2023-01-26
Rated 5 out of 5 by
Carolino from
Turbo Tax is Great!
Very helpful and awesome quality service. Thank you Turbo Tax. This is my second year using Turbo Tax. I will recommend Turbo Tax to family and friends.
Date published: 2023-01-26
Rated 5 out of 5 by
CFu12 from
Excellent
Oswaldo was super friendly, patient and helpful! He spent as much time as we needed to get our returns done correctly. He made a stressful night so much easier!
Date published: 2023-01-26
Rated 5 out of 5 by
Superflyrock from
very easy to navigate.
very good experience. I have been doing my taxes for the last three years with Turbo tax.
Date published: 2023-01-26
Rated 5 out of 5 by
MsTrina15 from
TurboTax is the best
Very easy and fast every one should use it. I enjoyed myself. I feel I can take over the world
Date published: 2023-01-26
Rated 5 out of 5 by
Msheila21 from
Turbo Tax is great!
Turbo Tax is very easy to use. When I had a question I used the help feature and got a phone call and help with my return within 5 min. I will use Turbo Tax again and recommend to my friends and family.
Date published: 2023-01-26
Rated 5 out of 5 by
anita2372 from
Turbo Tax Review
Great Kimberly the tax expert was a great help! Will file her next year!
Date published: 2023-01-26
Rated 4 out of 5 by
SKUNKMONKEY from
Better than 2020
2020 taxes were a little rough. Even had the premium. 2023. no expert and still eassier. Primarily because of my understanding better, and no stimulus to deal with.
Date published: 2023-01-26
Rated 1 out of 5 by
MarshallW from
Charges are never accurate
The summary page said I’d be paying this amount aka the deluxe service. At time of signing it all doubled the amount due. Faulty pricing is where they get you. Sadly I don’t trust the people in my area to do it any cheaper so this is the only option.
All TurboTax® Offerings Reviews - Page 3381
Date published: 2023-01-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Quinns Mom from
CSR
This year was hard! I’ve never had trouble filing before
Date published: 2023-01-26
Rated 5 out of 5 by
GPCali from
Easy Peasy
For those with no issues, this is the way to go. The process is simple, not a lot of info or typing is required. They do ask questions that could lead you to a more complicated return if necessary/needed. There are help buttons throughout that explain what the diffferent items and they give examples of how it might affect you.
Date published: 2023-01-26
Rated 5 out of 5 by
Carolino from
Turbo Tax is Great!
Very helpful and awesome quality service. Thank you Turbo Tax. This is my second year using Turbo Tax. I will recommend Turbo Tax to family and friends.
Date published: 2023-01-26
Rated 5 out of 5 by
CFu12 from
Excellent
Oswaldo was super friendly, patient and helpful! He spent as much time as we needed to get our returns done correctly. He made a stressful night so much easier!
Date published: 2023-01-26
Rated 5 out of 5 by
Superflyrock from
very easy to navigate.
very good experience. I have been doing my taxes for the last three years with Turbo tax.
Date published: 2023-01-26
Rated 5 out of 5 by
MsTrina15 from
TurboTax is the best
Very easy and fast every one should use it. I enjoyed myself. I feel I can take over the world
Date published: 2023-01-26
Rated 5 out of 5 by
Msheila21 from
Turbo Tax is great!
Turbo Tax is very easy to use. When I had a question I used the help feature and got a phone call and help with my return within 5 min. I will use Turbo Tax again and recommend to my friends and family.
Date published: 2023-01-26
Rated 5 out of 5 by
anita2372 from
Turbo Tax Review
Great Kimberly the tax expert was a great help! Will file her next year!
Date published: 2023-01-26
Rated 4 out of 5 by
SKUNKMONKEY from
Better than 2020
2020 taxes were a little rough. Even had the premium. 2023. no expert and still eassier. Primarily because of my understanding better, and no stimulus to deal with.
Date published: 2023-01-26
Rated 1 out of 5 by
MarshallW from
Charges are never accurate
The summary page said I’d be paying this amount aka the deluxe service. At time of signing it all doubled the amount due. Faulty pricing is where they get you. Sadly I don’t trust the people in my area to do it any cheaper so this is the only option.
All TurboTax® Offerings Reviews - Page 3381
Date published: 2023-01-26