TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from CSR This year was hard! I’ve never had trouble filing before
Date published: 2023-01-26
Rated 5 out of 5 by from Easy Peasy For those with no issues, this is the way to go. The process is simple, not a lot of info or typing is required. They do ask questions that could lead you to a more complicated return if necessary/needed. There are help buttons throughout that explain what the diffferent items and they give examples of how it might affect you.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax is Great! Very helpful and awesome quality service. Thank you Turbo Tax. This is my second year using Turbo Tax. I will recommend Turbo Tax to family and friends.
Date published: 2023-01-26
Rated 5 out of 5 by from Excellent Oswaldo was super friendly, patient and helpful! He spent as much time as we needed to get our returns done correctly. He made a stressful night so much easier!
Date published: 2023-01-26
Rated 5 out of 5 by from very easy to navigate. very good experience. I have been doing my taxes for the last three years with Turbo tax.
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax is the best Very easy and fast every one should use it. I enjoyed myself. I feel I can take over the world
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is very easy to use. When I had a question I used the help feature and got a phone call and help with my return within 5 min. I will use Turbo Tax again and recommend to my friends and family.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax Review Great Kimberly the tax expert was a great help! Will file her next year!
Date published: 2023-01-26
Rated 4 out of 5 by from Better than 2020 2020 taxes were a little rough. Even had the premium. 2023. no expert and still eassier. Primarily because of my understanding better, and no stimulus to deal with.
Date published: 2023-01-26
Rated 1 out of 5 by from Charges are never accurate The summary page said I’d be paying this amount aka the deluxe service. At time of signing it all doubled the amount due. Faulty pricing is where they get you. Sadly I don’t trust the people in my area to do it any cheaper so this is the only option.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 3381
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from CSR This year was hard! I’ve never had trouble filing before
Date published: 2023-01-26
Rated 5 out of 5 by from Easy Peasy For those with no issues, this is the way to go. The process is simple, not a lot of info or typing is required. They do ask questions that could lead you to a more complicated return if necessary/needed. There are help buttons throughout that explain what the diffferent items and they give examples of how it might affect you.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax is Great! Very helpful and awesome quality service. Thank you Turbo Tax. This is my second year using Turbo Tax. I will recommend Turbo Tax to family and friends.
Date published: 2023-01-26
Rated 5 out of 5 by from Excellent Oswaldo was super friendly, patient and helpful! He spent as much time as we needed to get our returns done correctly. He made a stressful night so much easier!
Date published: 2023-01-26
Rated 5 out of 5 by from very easy to navigate. very good experience. I have been doing my taxes for the last three years with Turbo tax.
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax is the best Very easy and fast every one should use it. I enjoyed myself. I feel I can take over the world
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is very easy to use. When I had a question I used the help feature and got a phone call and help with my return within 5 min. I will use Turbo Tax again and recommend to my friends and family.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax Review Great Kimberly the tax expert was a great help! Will file her next year!
Date published: 2023-01-26
Rated 4 out of 5 by from Better than 2020 2020 taxes were a little rough. Even had the premium. 2023. no expert and still eassier. Primarily because of my understanding better, and no stimulus to deal with.
Date published: 2023-01-26
Rated 1 out of 5 by from Charges are never accurate The summary page said I’d be paying this amount aka the deluxe service. At time of signing it all doubled the amount due. Faulty pricing is where they get you. Sadly I don’t trust the people in my area to do it any cheaper so this is the only option.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 3381