TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
JDay88 from
The Best!
It was fast, quick, and easy. It felt like someone was holding my hand through the process. The photos and efficiency made it kind of fun!
Date published: 2023-01-23
Rated 5 out of 5 by
Sean82 from
Easy to use
Easy step by step instructions. Turbo Tax made it as painless as possible to walk me through the process.
Date published: 2023-01-23
Rated 5 out of 5 by
Nana552023 from
Turbotax is the best very helpful
It was easy , fast and very conveinant. Very helpful. Will use again.
Date published: 2023-01-23
Rated 4 out of 5 by
Unhappy54 from
Not up to Par This Year
Everything went well and I was please with my experience - UNTIL - I got to the portion when I was to be able to Review my Return. I clicked the box for Federal. A new box appeared and the message told me it would take just a "moment". Well, I waited, and waited. Finally after 30 minutes, I signed out and tried later in the day. I got the same message, and non-response time. This is POOR service, which is far less than what I expected from Intuit (Turbo Tax) which I have used for many years.
Date published: 2023-01-23
Rated 5 out of 5 by
Grillfather from
Turbo Tax Is AMAZING!
I used to file with H & R Block, but my daughter told me about Turbo Tax last year and I'm a repeat customer. Quick, Complete and Accurate service. Excellent Job!!!
Date published: 2023-01-23
Rated 5 out of 5 by
TY45 from
TurboTax is always great.
TurboTax is always easy to use. I can file my taxes quickly and know that the information is going to be accurate. I have never had any issues. I will continue to be a customer!
Date published: 2023-01-23
Rated 5 out of 5 by
Carolina Country Lady from
TurboTax was a great way to file taxes!
TurboTax was easy and to-the-point. It addressed all options, and questions were asked with easy to follow instructions. I had to use a TurboTax Live Expert who was so patient with this 77 year old lady. She was very informative, knowledgeable, and friendly!
Date published: 2023-01-23
Rated 5 out of 5 by
PEG2859 from
IT WAS EASY AND FAST
IT HAS ALWAYS BEEN RIGHT ON WITH FILING MY TAXES AND HAVE HAD NO AUDITS!!
Date published: 2023-01-23
Rated 5 out of 5 by
Kimm0326 from
Quick, easy and efficient
I had a simple return this year and it took me only 8 minutes to file. Fast and all broken down into simply explained fields. This is my 7th year using Turbo tax. Thanks!
Date published: 2023-01-23
Rated 5 out of 5 by
Petgirl24 from
TurboTax is great
I was able to speak to someone when I had a question and it made filing easy and convenient
All TurboTax® Offerings Reviews - Page 3377
Date published: 2023-01-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JDay88 from
The Best!
It was fast, quick, and easy. It felt like someone was holding my hand through the process. The photos and efficiency made it kind of fun!
Date published: 2023-01-23
Rated 5 out of 5 by
Sean82 from
Easy to use
Easy step by step instructions. Turbo Tax made it as painless as possible to walk me through the process.
Date published: 2023-01-23
Rated 5 out of 5 by
Nana552023 from
Turbotax is the best very helpful
It was easy , fast and very conveinant. Very helpful. Will use again.
Date published: 2023-01-23
Rated 4 out of 5 by
Unhappy54 from
Not up to Par This Year
Everything went well and I was please with my experience - UNTIL - I got to the portion when I was to be able to Review my Return. I clicked the box for Federal. A new box appeared and the message told me it would take just a "moment". Well, I waited, and waited. Finally after 30 minutes, I signed out and tried later in the day. I got the same message, and non-response time. This is POOR service, which is far less than what I expected from Intuit (Turbo Tax) which I have used for many years.
Date published: 2023-01-23
Rated 5 out of 5 by
Grillfather from
Turbo Tax Is AMAZING!
I used to file with H & R Block, but my daughter told me about Turbo Tax last year and I'm a repeat customer. Quick, Complete and Accurate service. Excellent Job!!!
Date published: 2023-01-23
Rated 5 out of 5 by
TY45 from
TurboTax is always great.
TurboTax is always easy to use. I can file my taxes quickly and know that the information is going to be accurate. I have never had any issues. I will continue to be a customer!
Date published: 2023-01-23
Rated 5 out of 5 by
Carolina Country Lady from
TurboTax was a great way to file taxes!
TurboTax was easy and to-the-point. It addressed all options, and questions were asked with easy to follow instructions. I had to use a TurboTax Live Expert who was so patient with this 77 year old lady. She was very informative, knowledgeable, and friendly!
Date published: 2023-01-23
Rated 5 out of 5 by
PEG2859 from
IT WAS EASY AND FAST
IT HAS ALWAYS BEEN RIGHT ON WITH FILING MY TAXES AND HAVE HAD NO AUDITS!!
Date published: 2023-01-23
Rated 5 out of 5 by
Kimm0326 from
Quick, easy and efficient
I had a simple return this year and it took me only 8 minutes to file. Fast and all broken down into simply explained fields. This is my 7th year using Turbo tax. Thanks!
Date published: 2023-01-23
Rated 5 out of 5 by
Petgirl24 from
TurboTax is great
I was able to speak to someone when I had a question and it made filing easy and convenient
All TurboTax® Offerings Reviews - Page 3377
Date published: 2023-01-23