TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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TurboTax Online
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Rated 5 out of 5 by
CB TAXESDONE from
I could not have done my Taxes without it
Turbo tax is the best way to do taxes. I have used it off and on for over 20 years.
Date published: 2022-10-16
Rated 5 out of 5 by
ArtsySelfEmployed from
SUPER INTUITIVE AND EASY TO USE
The step by step guides are really useful when you need them, and they allow you to skip them if you don't. Self Employed gives you so many real world examples of how to best report your income and expenses. Love it constantly saves your work, but it does get annoying when it signs you off when you're digging through your receipts and folders looking for the right figures.
Date published: 2022-10-16
Rated 5 out of 5 by
Teri1950 from
Turbo Tax Well Worth It
Always been happy with Turbo Tax. Used it for years.
Date published: 2022-10-16
Rated 4 out of 5 by
CM_VA from
Mostly good, issues with Form 8606 & stock options
In general we are pleased with TurboTax, but there is still room for improvement. It did not carry forward our cumulative basis on form 8606, which it should be able to do since we use TurboTax every year (nor did it properly alert us to the issue, until Premier did this year). And there is still lots of room for improvement around entering corporate stock options correctly. I had to do way too much outside research as I tried to figure out how to handle ISOs, NQs, and RSUs, trying to ensure we did not get double-taxed.
Date published: 2022-10-16
Rated 5 out of 5 by
tuBh from
Great service
I have used TT for several years and I am able file taxes efficiently every time.
Date published: 2022-10-16
Rated 3 out of 5 by
Juliep55 from
Started out free ended up 108
Took several hours. Agreed to 49, then thought I was paying 59 for a better package. Realized at the end I was being charged both prices. Not happy about this.
Date published: 2022-10-16
Rated 5 out of 5 by
Angela Moya from
Turbo Tax is amazing
it's a very easy software to work with, I am very satisfied
Date published: 2022-10-16
Rated 3 out of 5 by
JTomK from
Easy until Form 7203
Everything was going well until I hit a brick wall with Form 7203. Software was not prepared to help complete 7203. It had to all be done by hand. Slowed me way down!
Date published: 2022-10-16
Rated 5 out of 5 by
HWDJ from
Very Comprehensive and Simple to Interact With
Get your documents in order and the team will do an amazing job for you. Everyone I spoke to on the phone was pleasant.
Date published: 2022-10-16
Rated 5 out of 5 by
VivWoman from
Turbo is the way to GO!!!!!
I had to move over to my Laptop to continue filing due to my inability to access the site on my desktop. Terrified for a moment due to my last minute filing but I was able to login and proceed with filing. In the event someone can't access the site please provide some way to inform you (Turbotax) of the issue. I still don't know why I couldn't login but thank God it's over. Thanks for staying with me throughout the ordeal. Turbotax is very, very user-friendly!
All TurboTax® Offerings Reviews - Page 3376
Date published: 2022-10-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
CB TAXESDONE from
I could not have done my Taxes without it
Turbo tax is the best way to do taxes. I have used it off and on for over 20 years.
Date published: 2022-10-16
Rated 5 out of 5 by
ArtsySelfEmployed from
SUPER INTUITIVE AND EASY TO USE
The step by step guides are really useful when you need them, and they allow you to skip them if you don't. Self Employed gives you so many real world examples of how to best report your income and expenses. Love it constantly saves your work, but it does get annoying when it signs you off when you're digging through your receipts and folders looking for the right figures.
Date published: 2022-10-16
Rated 5 out of 5 by
Teri1950 from
Turbo Tax Well Worth It
Always been happy with Turbo Tax. Used it for years.
Date published: 2022-10-16
Rated 4 out of 5 by
CM_VA from
Mostly good, issues with Form 8606 & stock options
In general we are pleased with TurboTax, but there is still room for improvement. It did not carry forward our cumulative basis on form 8606, which it should be able to do since we use TurboTax every year (nor did it properly alert us to the issue, until Premier did this year). And there is still lots of room for improvement around entering corporate stock options correctly. I had to do way too much outside research as I tried to figure out how to handle ISOs, NQs, and RSUs, trying to ensure we did not get double-taxed.
Date published: 2022-10-16
Rated 5 out of 5 by
tuBh from
Great service
I have used TT for several years and I am able file taxes efficiently every time.
Date published: 2022-10-16
Rated 3 out of 5 by
Juliep55 from
Started out free ended up 108
Took several hours. Agreed to 49, then thought I was paying 59 for a better package. Realized at the end I was being charged both prices. Not happy about this.
Date published: 2022-10-16
Rated 5 out of 5 by
Angela Moya from
Turbo Tax is amazing
it's a very easy software to work with, I am very satisfied
Date published: 2022-10-16
Rated 3 out of 5 by
JTomK from
Easy until Form 7203
Everything was going well until I hit a brick wall with Form 7203. Software was not prepared to help complete 7203. It had to all be done by hand. Slowed me way down!
Date published: 2022-10-16
Rated 5 out of 5 by
HWDJ from
Very Comprehensive and Simple to Interact With
Get your documents in order and the team will do an amazing job for you. Everyone I spoke to on the phone was pleasant.
Date published: 2022-10-16
Rated 5 out of 5 by
VivWoman from
Turbo is the way to GO!!!!!
I had to move over to my Laptop to continue filing due to my inability to access the site on my desktop. Terrified for a moment due to my last minute filing but I was able to login and proceed with filing. In the event someone can't access the site please provide some way to inform you (Turbotax) of the issue. I still don't know why I couldn't login but thank God it's over. Thanks for staying with me throughout the ordeal. Turbotax is very, very user-friendly!
All TurboTax® Offerings Reviews - Page 3376
Date published: 2022-10-16