TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is great I was able to follow Turbo Tax Instruction pretty good.Robin was a great help in correcting my state return
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Great thank you for everything you did for me and see you next year
Date published: 2021-02-19
Rated 5 out of 5 by from Great customer service! Professional, well organized, easy to use system. even I was able to complete correctly!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is very complete Everything I did on line and it was easy to complete
Date published: 2021-02-19
Rated 1 out of 5 by from TurboTax is terrible TurboTax kept making me pay more money for every form I had to upload. Obviously it doesn't add any cost to TurboTax, but like "Oh... now upgrade to Deluxe!" And then they would ask me about things from my 2019 filings but not tell me where I could find them, even though I did that through TurboTax too. It's like the whole thing is just designed to take away as much money from you as possible while having like fun, friendly graphics.
Date published: 2021-02-19
Rated 5 out of 5 by from Great It was very easy and both federal and state were free.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is so easy it was great experience with live Turbo Tax talk finished step by step process of tax filing .
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is good! Another year another ease of filing taxes with TurboTax - well done.....again.
Date published: 2021-02-19
Rated 1 out of 5 by from Can't get help My return has been stopped twice and no one on the ask a pro can help me. Don't waste your time or money.
Date published: 2021-02-19
Rated 5 out of 5 by from LOVE IT! Thank you saving me money! so appreciate the clarity, explanation and the ability to file my own taxes.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3357
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is great I was able to follow Turbo Tax Instruction pretty good.Robin was a great help in correcting my state return
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Great thank you for everything you did for me and see you next year
Date published: 2021-02-19
Rated 5 out of 5 by from Great customer service! Professional, well organized, easy to use system. even I was able to complete correctly!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is very complete Everything I did on line and it was easy to complete
Date published: 2021-02-19
Rated 1 out of 5 by from TurboTax is terrible TurboTax kept making me pay more money for every form I had to upload. Obviously it doesn't add any cost to TurboTax, but like "Oh... now upgrade to Deluxe!" And then they would ask me about things from my 2019 filings but not tell me where I could find them, even though I did that through TurboTax too. It's like the whole thing is just designed to take away as much money from you as possible while having like fun, friendly graphics.
Date published: 2021-02-19
Rated 5 out of 5 by from Great It was very easy and both federal and state were free.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is so easy it was great experience with live Turbo Tax talk finished step by step process of tax filing .
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is good! Another year another ease of filing taxes with TurboTax - well done.....again.
Date published: 2021-02-19
Rated 1 out of 5 by from Can't get help My return has been stopped twice and no one on the ask a pro can help me. Don't waste your time or money.
Date published: 2021-02-19
Rated 5 out of 5 by from LOVE IT! Thank you saving me money! so appreciate the clarity, explanation and the ability to file my own taxes.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3357