TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo is very awesome The experience agent that helped me was very good and she made sure I understood what was wrong with my taxes. I would like to thank her for being very patient and calling me back to make sure I had my taxes correct. I really want to thank her so much
Date published: 2021-02-21
Rated 4 out of 5 by from User friendly Program was easy. User friendly. Made this filing easier then ever before.
Date published: 2021-02-21
Rated 1 out of 5 by from Betterment import has terrible bugs One of the main reasons I use TurboTax is because it lets me import my Betterment investments. Unfortunately, this year there is a bug (or several) with the way TurboTax imports and then rounds transactions from Betterment. Basically, it rounded down amounts of $.49 or less in the "wash" field to zero, but zero is not an allowed value for that field. So it told me there were 13 issues during the Smart Check, but wouldn't allow me to correct it there. Instead I had to manually scan through hundreds of transactions looking for the correct ID number and then go in and delete that field, thirteen times. This took well over an hour. This is completely unacceptable.
Date published: 2021-02-21
Rated 5 out of 5 by from It's GREAT!!!!! Very informative!!!! THe customer service and the 2 women I talked to on the phone were Awesome!!!!!
Date published: 2021-02-21
Rated 5 out of 5 by from They make it simple! Turbo Tax makes it easy and saves money! If you are stuck, they are more than happy to help you out of the problem! I would recommend it to anyone!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is amazing Great it was amazing love the help thank you all very much
Date published: 2021-02-21
Rated 5 out of 5 by from EASY TO USE EASY TO USE, WILL USE AGAIN. MADE IT VERY EASY TO FILE
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Loyal Customer I love turbo tax. Your company had made filing my taxes easy for the past 8 years. A little snafu with the second stimulus deposit but it was rectified. I am glad to know that Turbo Tax made efforts to get issue resolved. Thanks for you service each year!
Date published: 2021-02-21
Rated 5 out of 5 by from It's the greatest You make it very easy to do, thank you very much I will see you again next year
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Very Useful As someone who is doing their taxes by themselves for the first time it really helped to do them on TurboTax and made doing them far less stressful.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 3354
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo is very awesome The experience agent that helped me was very good and she made sure I understood what was wrong with my taxes. I would like to thank her for being very patient and calling me back to make sure I had my taxes correct. I really want to thank her so much
Date published: 2021-02-21
Rated 4 out of 5 by from User friendly Program was easy. User friendly. Made this filing easier then ever before.
Date published: 2021-02-21
Rated 1 out of 5 by from Betterment import has terrible bugs One of the main reasons I use TurboTax is because it lets me import my Betterment investments. Unfortunately, this year there is a bug (or several) with the way TurboTax imports and then rounds transactions from Betterment. Basically, it rounded down amounts of $.49 or less in the "wash" field to zero, but zero is not an allowed value for that field. So it told me there were 13 issues during the Smart Check, but wouldn't allow me to correct it there. Instead I had to manually scan through hundreds of transactions looking for the correct ID number and then go in and delete that field, thirteen times. This took well over an hour. This is completely unacceptable.
Date published: 2021-02-21
Rated 5 out of 5 by from It's GREAT!!!!! Very informative!!!! THe customer service and the 2 women I talked to on the phone were Awesome!!!!!
Date published: 2021-02-21
Rated 5 out of 5 by from They make it simple! Turbo Tax makes it easy and saves money! If you are stuck, they are more than happy to help you out of the problem! I would recommend it to anyone!
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is amazing Great it was amazing love the help thank you all very much
Date published: 2021-02-21
Rated 5 out of 5 by from EASY TO USE EASY TO USE, WILL USE AGAIN. MADE IT VERY EASY TO FILE
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Loyal Customer I love turbo tax. Your company had made filing my taxes easy for the past 8 years. A little snafu with the second stimulus deposit but it was rectified. I am glad to know that Turbo Tax made efforts to get issue resolved. Thanks for you service each year!
Date published: 2021-02-21
Rated 5 out of 5 by from It's the greatest You make it very easy to do, thank you very much I will see you again next year
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Very Useful As someone who is doing their taxes by themselves for the first time it really helped to do them on TurboTax and made doing them far less stressful.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 3354