TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Mostly Great TurboTax Premier download does make many things easy. It was our first year doing it ourselves without an account. Mostly good at explaining things and getting the most of your refund. My main complaint is the lack of guidance for depreciation. Premier was advertised as the best for rental properties, for which depreciation is very important. We spent MANY of hours trying to figure out how to enter depreciation, and you have to do it yourself without any guidance or proper instruction. Actually it would be completely overlooked if you forgot it. TurboTax, you can do better!
Date published: 2021-02-19
Rated 5 out of 5 by from I recommend Turbo Tax Step-by-step assistance through great questions and suggestions!! Blessing in disguise!!
Date published: 2021-02-19
Rated 5 out of 5 by from I LOVE YOU TURBOTAX Turbotax staff is awesome especially the one I was talking to on the phone, she resolved our issues in a heartbeat that is the reason why we've been in turbotax for a century well maybe I exaggerated it a little bit but we've been with them for a number of years.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax makes it all so easy. easy to work, good sources of information, and great payment plan
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo is great well I had better ones in my life than the last one
Date published: 2021-02-19
Rated 5 out of 5 by from Easy as pie to use Always quite simple with easy to follow steps. One can go back to correct any mistakes
Date published: 2021-02-19
Rated 2 out of 5 by from epic failure in 2020 can't get NYS taxes calculated correctly - when nothing changed from last year
Date published: 2021-02-19
Rated 5 out of 5 by from feeling hopeful!!!! I have not filed in a few years due to my disability. this year I feel Turbo Tax experts will have me covered for any questions or concerns that may arise.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is great! Doline was great , she answered all my questions I had. This is so simple to use I have been using Turbo Tax for 6 years!
Date published: 2021-02-19
Rated 1 out of 5 by from turbo tax destroyed me this service takes WAY too long, just to take all of y money. after one of the hardest years of my life, they KNEW a 1099 form was going to take money out of my return, and still advertised as free. this is the one and ONLY time i will be using this service, back to H&R block next year.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3332
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Mostly Great TurboTax Premier download does make many things easy. It was our first year doing it ourselves without an account. Mostly good at explaining things and getting the most of your refund. My main complaint is the lack of guidance for depreciation. Premier was advertised as the best for rental properties, for which depreciation is very important. We spent MANY of hours trying to figure out how to enter depreciation, and you have to do it yourself without any guidance or proper instruction. Actually it would be completely overlooked if you forgot it. TurboTax, you can do better!
Date published: 2021-02-19
Rated 5 out of 5 by from I recommend Turbo Tax Step-by-step assistance through great questions and suggestions!! Blessing in disguise!!
Date published: 2021-02-19
Rated 5 out of 5 by from I LOVE YOU TURBOTAX Turbotax staff is awesome especially the one I was talking to on the phone, she resolved our issues in a heartbeat that is the reason why we've been in turbotax for a century well maybe I exaggerated it a little bit but we've been with them for a number of years.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax makes it all so easy. easy to work, good sources of information, and great payment plan
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo is great well I had better ones in my life than the last one
Date published: 2021-02-19
Rated 5 out of 5 by from Easy as pie to use Always quite simple with easy to follow steps. One can go back to correct any mistakes
Date published: 2021-02-19
Rated 2 out of 5 by from epic failure in 2020 can't get NYS taxes calculated correctly - when nothing changed from last year
Date published: 2021-02-19
Rated 5 out of 5 by from feeling hopeful!!!! I have not filed in a few years due to my disability. this year I feel Turbo Tax experts will have me covered for any questions or concerns that may arise.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is great! Doline was great , she answered all my questions I had. This is so simple to use I have been using Turbo Tax for 6 years!
Date published: 2021-02-19
Rated 1 out of 5 by from turbo tax destroyed me this service takes WAY too long, just to take all of y money. after one of the hardest years of my life, they KNEW a 1099 form was going to take money out of my return, and still advertised as free. this is the one and ONLY time i will be using this service, back to H&R block next year.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3332