TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Queenmeana from
TurboTax is the best
I been using this for 4 years n I love it I would tell everybody to use them I love it it’s definitely the best
Date published: 2023-01-30
Rated 5 out of 5 by
Lieutenant Colonel from
Repeat customer. I use TT every year.
Easy prep for federal and state taxes but couldn't e-file after numerous attempts. Contacted Customer Service and soon got a call-back from Cheyenne. Knew immediately that the problem was from my home state of NC--they were "upgrading" their systems and to try in a couple of days. Took her advice and success! She as so helpful and friendly!
Date published: 2023-01-30
Rated 5 out of 5 by
NyDon18 from
Quick and Easy
I have used TurboTax ever since i started filing my own taxes and it has always been smooth sailing. Kids, job changes, everything is easy to update.
Date published: 2023-01-30
Rated 5 out of 5 by
KDH2023 from
TurboTax CD
All good, All good, All good, All good, All good..
Date published: 2023-01-30
Rated 5 out of 5 by
goooddie from
goog
good for me and good for everyne else. you will like it.
Date published: 2023-01-30
Rated 5 out of 5 by
Renee1949 from
Turbo Tax saves so much time!
TurboTax saves my personal info from last year, so I have the correct address and deductions from last year to refer to. The questions are simply stated and good explanations are there if I don't quite know what it is about. I did my Fed and State returns in less than 4 hours. That's terrific!
Date published: 2023-01-30
Rated 1 out of 5 by
CARLOS187 from
THE WORST! NEVER AGAIN!
Turbo Tax is NOT FREE! They require you to upgrade for a form that you don't qualify for! I ended up having top pay almost $100 for a simple filing! Never again!
Date published: 2023-01-30
Rated 5 out of 5 by
Amanda6340 from
TurboTax makes it easy to file by yourself
Turbo tax instructed me thru the whole return and made the process easy
Date published: 2023-01-30
Rated 5 out of 5 by
Sbeers from
First time user
Everyone I spoke to was very helpful and knowledgeable! This was my first time using this and filing my taxes by myself.
Date published: 2023-01-30
Rated 5 out of 5 by
Dijjjjj from
Terrific Turbo
I’ve used turbo tax majority of my tax filing career. Each time is easy and I always feel confident about it. Not only do we get examples, they explain and have pictures to help along the way.
All TurboTax® Offerings Reviews - Page 3307
Date published: 2023-01-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Queenmeana from
TurboTax is the best
I been using this for 4 years n I love it I would tell everybody to use them I love it it’s definitely the best
Date published: 2023-01-30
Rated 5 out of 5 by
Lieutenant Colonel from
Repeat customer. I use TT every year.
Easy prep for federal and state taxes but couldn't e-file after numerous attempts. Contacted Customer Service and soon got a call-back from Cheyenne. Knew immediately that the problem was from my home state of NC--they were "upgrading" their systems and to try in a couple of days. Took her advice and success! She as so helpful and friendly!
Date published: 2023-01-30
Rated 5 out of 5 by
NyDon18 from
Quick and Easy
I have used TurboTax ever since i started filing my own taxes and it has always been smooth sailing. Kids, job changes, everything is easy to update.
Date published: 2023-01-30
Rated 5 out of 5 by
KDH2023 from
TurboTax CD
All good, All good, All good, All good, All good..
Date published: 2023-01-30
Rated 5 out of 5 by
goooddie from
goog
good for me and good for everyne else. you will like it.
Date published: 2023-01-30
Rated 5 out of 5 by
Renee1949 from
Turbo Tax saves so much time!
TurboTax saves my personal info from last year, so I have the correct address and deductions from last year to refer to. The questions are simply stated and good explanations are there if I don't quite know what it is about. I did my Fed and State returns in less than 4 hours. That's terrific!
Date published: 2023-01-30
Rated 1 out of 5 by
CARLOS187 from
THE WORST! NEVER AGAIN!
Turbo Tax is NOT FREE! They require you to upgrade for a form that you don't qualify for! I ended up having top pay almost $100 for a simple filing! Never again!
Date published: 2023-01-30
Rated 5 out of 5 by
Amanda6340 from
TurboTax makes it easy to file by yourself
Turbo tax instructed me thru the whole return and made the process easy
Date published: 2023-01-30
Rated 5 out of 5 by
Sbeers from
First time user
Everyone I spoke to was very helpful and knowledgeable! This was my first time using this and filing my taxes by myself.
Date published: 2023-01-30
Rated 5 out of 5 by
Dijjjjj from
Terrific Turbo
I’ve used turbo tax majority of my tax filing career. Each time is easy and I always feel confident about it. Not only do we get examples, they explain and have pictures to help along the way.
All TurboTax® Offerings Reviews - Page 3307
Date published: 2023-01-30